Windows

1. Click the Windows 'Start' button and type 'msconfig' into the text box. Press 'Enter' to open the window. If you are using an older Windows version, click 'Start' and then select 'Run.' Enter 'msconfig' and press 'Enter.'
2. Click the 'Startup' button. This opens a list of applications that run each time you start your machine. The check boxes are used to enable and disable the startup applications.

3. Remove the check mark in the box labeled with 'Rundll.' Click 'OK' to save the changes. A popup appears with the option to reboot your computer. Click 'Restart' to reboot your computer. The next time it boots, the rundll error will not occur.

1. Insert the Ubuntu installation CD into your computer's CD drive.
2. Reboot the computer and choose the 'Boot from CD-Rom option.'

3. Choose the 'Try Ubuntu without any change to your computer' menu option to boot into the Live CD.
4. Click on the 'Applications' menu at the top of the screen.
5. Choose the 'Accessories' sub-menu.
6. Choose the 'Terminal' option to open a terminal window.
7. Type the command 'fdisk -l' to locate the device name for the drive you want to fix. The device name will look like '/dev/sda.'
8. Type the command 'sudo fsck -y /dev/sda' to check the filesystem and repair any errors. Replace '/dev/sda' with the device name for the disk you want to check. The '-y' option says to run the command non-interactively. Without this option, the utility will ask for confirmation before repairing any errors it encounters.
9. Repeat the command until no more errors are reported.

Malware Removal
1. Install a free malware removal program if your computer is not currently protected, Malwarebytes' Anti-Malware is free to use (see Resources below).
2. Open up the malware removal program.

3. Run a full system scan by selecting the 'Scan all files and folders' option. Allow several hours for the scan to complete.
4. Remove any malware found on the computer system.
5. Restart the computer to confirm your changes.
6. Confirm Windows Explorer is repaired. Click on the 'Start' icon and click on 'My Documents' or 'Documents.' A repaired Windows Explorer will allow you to select files and double-click on folders, and no error messages should be displayed.
Installing Windows Updates and Patches
7. Install Windows updates and patches on the computer through Internet Explorer. Installing available updates will fix insecurities and vulnerabilities found in Windows, which will also update and fix any known issues with Windows Explorer.
8. Open up a new Internet Explorer web browser window.
9. Click on the 'Safety' button located on the Command Bar if you are using Internet Explorer 8. Choose 'Windows Update.' Confirm you wish to update Windows and install available patches.
10. Click on the 'Tools' button if you are using Internet Explorer 7. Select the 'Windows Update' option. Follow the on-screen instructions for Windows file updates.
11. Restart the computer once files have been updated.
12. Click on the 'Start' icon and select 'All Programs' or 'Programs.'
13. Click on the 'Accessories' icon.
14. Double-click on the 'Windows Explorer' icon. A new window will launch with 'MyS Documents' or 'Documents' as the default folder. Browse files and folders now that Windows Explorer has been updated.
Fixing Corrupt Windows Operating System Files
15. Fix corrupted Windows operating system files by using Windows' System File Checker. Using this utility will fix any corrupted Windows Explorer files that have been altered by a virus or spyware. It will also repair files that have been corrupted by a bad program installation.
16. Click on the 'Start' icon.
17. Click on the 'Run' icon in Windows XP. Type in 'sfc /scannow' to launch the program.
18. Type in 'sfc' in the search field if you are using Windows Vista. Double-click on the icon 'sfc'--it will be shown in lowercase letters.
19. The scan will start immediately. Do not restart or turn off your computer until prompted by the program. Allow the scan to complete, which may take several hours.
Reset Windows Explorer Settings
20. Click on the 'Start' icon and click on the 'Control Panel' icon to open it.
21. Double-click on the 'Folder Options' icon.
22. Click on the 'View' tab.
23. Click on the 'Reset Folders' button. Click on the 'Apply' button to confirm your changes.
24. Close out the open window by click on the 'X' at the top.

1. Download Microsoft .NET Framework 1.1 Service Pack 1 (see the link in 'Additional Resources,' below). You will be asked if you want to save the file to the computer. Select 'Save File.' The service pack will now be downloaded onto the computer.
2. Open the downloaded icon (it will be on the desktop or in a Downloads window).

3. Follow the steps to complete the installation. Once the updated service pack is installed you should no longer see the Error 1053 message appear when you try to start, stop or pause a Windows service.

Identifying Registry Errors
1. Launch the suspected application or program.
2. Wait for the program to open.

3. Read the error message presented on the screen if the program failed to open, or check the program's features to ensure that everything is working properly. If the program opened and worked successfully, there are no registry errors.
Fixing the Registry on Windows Vista
4. Click on 'Start.'
5. Type 'Systempropertiesprotection' in the search bar.
6. Open the System Properties Protection program.
7. Select the 'System Protection' tab.
8. Click on 'System Restore.'
9. Select the 'Choose a different Restore Point.'
10. Click on 'Next.'
11. Select the restore point from the list, and click on 'Next.' Your computer will restart now.
12. Click on 'OK' to confirm the restoration process once you have logged on again.

1. Remove any malware that may have entered your computer. Click 'Start' and type 'mrt' (without the quotes) in the Search field. Press 'Enter' to launch a built-in Windows utility, Microsoft Malicious Software Removal Tool. Click 'Next' and choose 'Full Scan.' Follow the on-screen prompts to finish scanning and remove any spyware or adware from your computer. Reboot your computer.
2. Click 'Start,' type 'msconfig' (without the quotes) in the Search field and press 'Enter.' This will launch your System Configuration utility.

3. Click the 'Startup' tab.
4. Remove the check mark next to 'WJView.exe' and 'javaw.exe.'
5. Click 'OK' and reboot your computer when prompted.

1. Click 'Start' and right-click 'Computer.'
2. Select 'Manage.'

3. Click 'System Tools' and select 'Device Manager.'
4. Locate the webcam or camera software you need to reinstall.
5. Right-click the device and click 'Uninstall.' You will need to uninstall the software before you can reinstall the device drivers.
6. Click 'OK' in the 'Confirm Device Removal' dialog box.
7. Click 'Yes' if prompted to restart your computer. If not, click 'Start' and 'Restart' to manually reboot your computer. You should always reboot your computer when uninstalling or reinstalling programs. Windows will automatically detect that the program was uninstalled and begin reinstalling the hardware.
8. Go the manufacturer's website to see if there is an updated device driver. Download and install any updated driver software.
9. Click 'Start' and 'Restart' to reboot your computer if you've updated the device driver.

1. Click the 'Start' button located in the lower-left corner of the computer's desktop.
2. Click on 'All Programs,' 'Accessories' and 'Command Prompt.'

3. Type the the following into the command prompt box: 'regsvr32 vbscript.dll.' Enter it without the quotes and period at the end. Visual Basic (VB) scripts will register for your computer.
4. Type the following into the command prompt box: 'regsvr32 jscript.dll.' Put it in without the the quotes and the period at the end. Javascripts will now be registered for your computer.
5. Close the command prompt box when you are finished. Choose to start Windows when prompted to do so in the new dialog box. The error is now fixed and you can install Microsoft Streets and Trips without issue.

1. Click the Windows 'Start' menu button and type 'cmd.'
2. Right-click 'cmd' when it appears in the search list and select 'Run as Administrator.'

3. Type the following in the 'Command' window:chkntfs /x myDrive:Replace 'myDrive' with the drive letter of your hard drive. For example, to stop Chkdsk from running on your 'C' drive, type 'chkntfs /x c:' (without the quotes).
4. Press 'Enter' to execute the command.

1. Remove the disk or CD from your computer. Click the 'Start' button, select 'Shut Down' and click 'Restart.' Restarting a computer is often enough to solve simple problems.
2. Conduct a check on your drive for possible errors. Click 'Start' and select 'Computer.' Right-click your hard drive and select 'Properties.' Select the 'Tools' tab and then click 'Check Now' underneath the 'Error-checking' option. Click the boxes next to 'Automatically fix file system errors' and 'Scan for and attempt recovery of bad sectors,' then hit 'Start' to begin the sweep. Restart your computer when finished and try the disk again.

3. Perform this drive check on each drive in your system to ensure there are no hardware errors occurring.
4. Check your disk for dirt, debris or scratches. Problems with a disk can cause your computer to be unable to read its media.
5. Contact customer support for your computer or the new product and have a technical support agent walk you through targeted troubleshooting steps that are specific to your problem.