Verify and Configure your Windows Update Service Settings
1. Click on the Start button at the bottom left-hand corner of your desktop. Once the Start menu opens, click Run and then type 'services.msc' in the text field. Click OK when you are done.
2. Navigate to the Automatic Updates service in the right-hand pane and then double-click on it. Select the Log On tab. Make sure that Local System Account is selected as the default logon account.
3. Uncheck the option 'Allow service to interact with desktop.' Now go to the Hardware Profile section, also found under the Log On tab. Enable this service.
4. Click on the General tab. Verify that the start-up type is set to Automatic. If not, use the drop-down menu to select this option.
5. Go to the Service Status section. Click on the Start button to enable this service. Do the same thing for the Background Intelligent Transfer Service (or BITS).
Reconfigure Your Windows Update DLLs
6. Click the Start button and then click Run. Type 'cmd' into the text field. Click OK.
7. In the Command Prompt, type in REGSVR32 WUAPI.DLL and hit Enter.
8. Wait until you receive a message reading 'DllRegisterServer in WUAPI.DLL succeeded.'
9. Repeat this process for each of the following commands; type in each command and hit Enter after each line:REGSVR32 WUAUENG.DLLREGSVR32 WUAUENG1.DLLREGSVR32 ATL.DLLREGSVR32 WUCLTUI.DLLREGSVR32 WUPS.DLLREGSVR32 WUPS2.DLLREGSVR32 WUWEB.DLL
Delete the Corrupted Windows Update Files
10. Type the following command into the command prompt and press Enter: net stop WuAuServ. Type in: cd %windir% and hit Enter.
11. Now type in: ren SoftwareDistribution SD_OLD. This will rename the SoftwareDistribution folder.
12. Restart the Windows Update service by inputting the following command: net start WuAuServ.
13. Type in: Exit and then hit Enter to close the Windows Command Prompt.
14. Reboot your PC. When you restart Windows, you shouldn't receive this error message anymore. If you do, download the two Windows Updates listed below.
Remove Blocks for SSL Related Problems
1. Click the Firefox desktop icon to launch the Web browser on your computer. Alternatively, click 'Start,' 'All Programs,' 'Mozilla Firefox' and then 'Firefox.'
2. Position the mouse cursor in the address bar and type 'about:config' in the space. Click the green arrow at the end of the address bar or press the 'Enter' key. Click the 'I'll be careful, I promise!' button after the 'This might void your warranty!' warning message about changing advanced settings appears on the screen.
3. Enter 'browser.ssl_override_behavior' in the 'Filter' text box. Locate the 'browser.ssl_override_behavior' value in the 'Preference Name' list and double-click it.
4. Delete the '2' value in the 'Enter integer value' dialog box. Enter '1' in the dialog box and click the 'OK' button.
5. Close the Firefox and restart it. Firefox no longer blocks access to sites with expired or unknown SSL certificates.
Access Other Untrusted Sites
6. Launch Firefox on your computer as described in Step 1 of Section 1. Navigate to a website that prompts Firefox to display the 'This Connection is Untrusted' warning message.
7. Click the 'Add Exception' button at the bottom of the warning message box.
8. Click and enable the 'Permanently Store This Exception' option. Click the 'Confirm Security Exception' button. The window closes and Firefox no longer displays the warning message or blocks access to the site. You must add the exception for every untrusted site you want to browse.
1. Install the latest updates for Windows by clicking 'Start' and typing 'update' in the search box. Click 'Windows Update' in the list of the search results.
2. Open the Action Center by clicking 'Start,' 'Control Panel,' 'System and Security,' then 'Review your Computer's Status.' Follow the instructions to correct the cause of the problem. The Action Center is available with Windows 7.
3. Verify that the computer has enough memory (RAM) required to run your programs. Click 'Start,' 'Control Panel,' then double-click 'System' to view the computer's RAM. Check the minimum program requirements of the application that displays the error, either by checking the program's packaging, CD/DVD, looking it up online or contacting the manufacturer.
4. Run your antivirus software by clicking 'Start,' 'All Programs,' then clicking the program. Follow the instructions to update the antivirus program, if you have the option, to give you the best protection. Choose to run a full scan and allow the program to delete any suspicious files it finds.
1. The common-sense approach to resolving runtime issue is to first locate the file or files that caused the error. Was it an Excel file? Word file? Check with the vendor of the application for a fix or patch. If the error occurred in an Excel spreadsheet, go to Microsoft's Help amp; Support link and locate the 'hotfix.'
2. Try to uninstall then reinstall the targeted application by going to the 'Control Panel,' then 'Add/Remove Programs.'
3. Locate then run a good registry cleaner utility, such as RegClean, to get rid of the corrupted files/keys, then run your antivirus software to do a full sweep of your computer.
Reinstall Microsoft Visual C
1. Access the Internet and go to the Microsoft Visual C 2008 Redistributable Package (x86) page (see Resources).
2. Click 'Download.' button. When it finishes downloading, go to the next step.
3. Double-click the downloaded file.
4. Follow the instructions in the 'Installation Wizard.'
5. Reboot your computer.
6. Test to see if the problem persists. If it does, try the next solution.
Determine Which Service is the Problem
7. Click 'Start,' then click 'Run.'
8. Type MSCONFIG in the 'Run' dialog box. The 'System Configuration Utility' opens.
9. Go to the 'Services' tab.
10. Click the 'Hide All Microsoft Services' check box.
11. Click Disable All (if the button is active).
12. Reboot the computer.
13. Test the software. If the error message is no longer there, repeat Steps 1-7, enabling one new service each time. When the error returns, you know which service is in conflict with your software. Keep it disabled.If the error message does return after you disable all the services, contact your software's customer support.
1. Downloads and install a free registry-cleaning program, like CCleaner (link provided in 'Resources' section below). After downloading the file, double-click to open. Select your language, click the 'Okay' button, click 'Next' and then click 'I Agree' to agree to the license agreement. Click 'Install,' then wait for the program to install on your computer. Make sure the 'Run CCleaner' checkbox is checked and click the 'Finish' button to run the program.
2. Click the 'Registry' icon on the left side of the CCleaner program window, then click the 'Scan for Issues' button. Once the scan is complete, click on the 'Fix Selected Issues' button. When asked to save a backup of your registry, click 'Yes,' then choose a save spot on your computer.
3. Click on the 'Fix Selected Issues' button. This will fix any registry issues and clean out outdated registry entries for you.
4. Close CCleaner and any programs that are open and restart your computer.
Identify and Remove the Process
5. Write down the name of the DLL file that is experiencing the error on a piece of paper. When the error message pops up, there should be a system directory and file name displayed. The system directory will begin with your operating system drive letter (most commonly 'c:\'), then will be followed by a directory location ('windows\system32\' or something similarly formatted), and then the file name ('usvdgpo.dll' for example). It is not necessary to write down the entire thing, just the file name on the end.
6. Identify the process by visiting the Process Library website (link provided in the 'Resources' section below). Near the top of the screen there is a text area next to a button that is marked 'Find.' Type the file name that you noted in the above step into the text area, then click the 'Find' button.
7. Click on the search result that most closely matches the file name you entered. On the left side of the screen, in the '(filename) General Information' box, write down the name of the system process that is displayed following the phrase 'Part of:'
8. Remove the process by clicking on the 'Start' button in the bottom left corner of your screen, then select the 'Run' option. In the Run dialog box text area, type in 'services.msc'. This will bring up the Services Management window.
9. Locate and right-click your mouse on the name of the system process you noted in step 3, then choose the 'Properties' option. Choose 'Disabled' from the Startup Type drop-down menu, then click the 'Stop' button under the Service Status heading to stop the process from running.
10. Restart your computer. The error message should not occur. If the error message occurs again, if the process could not be stopped in the Services Management window, or if the file could not be found in the Process Library, continue to section 3.
Edit the Registry
11. Click the 'Start' button in the bottom left corner of your screen, then choose 'Run.' In the Run dialog box text area, type in 'regedit'.
12. In the Registry Editor window, click the plus ( ) sign next to the following folders, in order: 'HKEY_LOCAL_MACHINE', 'SOFTWARE', 'MICROSOFT', 'WINDOWS' and then 'CURRENT_VERSION'.
13. Click once on the 'RUN' folder. In the display box on the right side of the Registry Editor window, locate the file directory and name listed under the data heading and delete the entry. This will cause Windows to recreate the file on restart or ignore the entry, which will stop the error message.
1. Go to 'Start > Run' and type 'services.msc.' Hit 'OK' to load the menu.
2. Click on 'Automatic Updates.'
3. Hit 'Log On' tab and check the box for 'Local System Account' and uncheck 'allow service to interact with desktop.'
4. Go to 'Hardware Profiles' and hit 'Enable' for the service box.
5. Click the 'General' tab and select 'Automatic' for 'Startup Type.'
6. Click the 'Start' button for 'Service Status.'
7. Find 'Background Intelligent Transfer Services' on the menu and select the same settings for it as the steps above.
Fix DLL Problems
8. Go to 'Start > Run' and type 'cmd' into the box. Hit 'OK' to load the Command Prompt.
9. Type in 'REGSVR32 WUAPI.DLL' and press 'Enter.' Wait to see the 'success' notification before proceeding.
10. Type in the following commands, one by one, and hit 'Enter:'REGSVR32 WUAUENG.DLLREGSVR32 WUAUENG1.DLLREGSVR32 ATL.DLLREGSVR32 WUCLTUI.DLLREGSVR32 WUPS.DLLREGSVR32 WUPS2.DLLREGSVR32 WUWEB.DLL
11. Type in the following commands, one by one, and hit 'Enter.'net stop WuAuServcd %windir%ren SoftwareDistribution SD_OLDnet start WuAuServ
12. Type in 'Exit' to shut down the Command Prompt.
13. Restart your PC.
1. Click 'Start,' click 'All Programs' then open 'Accessories' and 'Command Prompt.'
2. Type 'sfc /scannow' into the Command Prompt and press the 'Enter' key.
3. Insert your Windows installation CD when prompted, then click 'OK' and wait for the scan and repair process to finish.
1. Note the exact error code reported on the blue screen. The screen displays information similar to 'Stop 0x000 (numbers)' where the 0x000 is the actual error code. Record that code along with any file names reported.
2. Visit the Microsoft Knowledge Base and enter the code along with 'Windows XP' into the search box. Microsoft may already have a resolution and instructions for correction.
3. Note when the error first occurred. If you recently installed any new hardware, such as a printer or scanner, disconnect it from the computer and remove any associated programs installed. Restart the computer. If the error does not occur, the hardware drivers caused the conflict. Visit the hardware manufacturer's website and check for updated drivers compatible with Windows XP.
4. Remove a recently installed program if the error appeared following installation. Click 'Start,' 'Control Panel' and choose 'Add/Remove Programs.' Click on the program and choose 'Remove.' Restart the computer. If the error does not occur, the program caused the conflict. Visit the software manufacturer's website and check for software patches or any special Windows XP installation instructions.
5. Click 'Start,' and 'Run.' Type 'MSCONFIG' in the 'Open' box. Click the 'Start Up' tab, and click the 'Disable All' button in the bottom right corner. Click 'Apply' and restart the computer. Verify that you wish to use the 'Selective Start Up' at the prompt. Use the computer normally. If the error message does not appear, a 'Start Up' program is causing the problem. Return to the 'MSCONFIG' dialog window, click the 'Start Up' tab and place a check mark on the first program. Restart the computer and check for the error. Repeat the process for all 'Start Up' programs until the error occurs and identifies the program causing the conflict.
6. Click 'Start,' and 'Run.' Type 'MSCONFIG' in the 'Open' box. Click the 'Services' tab and mark the box next to 'Hide all Microsoft Services.' Click 'Disable All' and 'Apply.' Restart the computer and check for the error. If the error does not occur, a service is causing the problem. Return to the 'MSCONFIG' dialog window and click on the first service to start it. Restart the computer and test for the error. Repeat the process, one service at a time, until the error occurs.
7. Click 'Send Error Report' if Microsoft's error reporting tool pops up. Click 'More Information' when the confirmation window appears to view information and possible solutions. If no solution is available, click 'Advanced Troubleshooting.' Microsoft recommends contacting customer support if you are not comfortable trying the advanced methods.
1. Open the Apache Web server configuration file in a text editor, from the directory to which Apache was installed. The configuration file will be named 'apache2.conf' or 'httpd.conf,' depending on your operating system and Apache version.
2. Locate the setting named 'ServerTokens,' which is usually set to 'Full' by default and displays the full Apache version information. Change this setting to 'Prod,' which will only display 'Apache' and not the version number or module information.
3. Locate the setting 'ServerSignature,' which is set to 'On' by default. Change this setting to 'Off,' which will stop the server information from being included on HTTP error pages.
4. Save the file and restart Apache to start using the new settings.
5. Test that Apache is no longer showing server information by browsing to a page that doesn't exist on the server. The server will show a 404 'page not found' error page, and you should no longer be able to see any information about the server version and modules.
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