1. Check your computer's date and time. If they are incorrect, you will receive security certificate errors. Click on the time in your taskbar, and set the correct time in the pop-up window. Refresh the website where you received the error message. If you receive a security certificate error message again, the problem lies with the website's security certificate.
2. Click the icon that looks like a padlock next to your browser's address bar.

3. Read the information in the window. This will detail who owns the website, the site's verification status and any known information about the website's trustworthiness. Compare this to what you know about the site you were attempting to visit.
4. Click 'View Certificates, then 'Install Certificates.'
5. Click 'Yes' at the security warning to install the certificate for the website.

1. Click the 'Start' button and then click the 'All Programs' icon.
2. Click the 'Accessories' button and then right-click on the 'Command Prompt' icon.

3. Click the 'Run as Administrator' option from the menu, then enter your administrator password into the field that appears.
4. Type 'sfc /scannow' into the command prompt and press the 'Enter' button.
5. Wait for the scan to complete and then restart your computer to clear the error.

1. Go to 'Start,' click on 'Run,' type 'cmd' in the text box, and then click on 'OK.'
2. On to the black window that opens up, click and drag the software installation file icon that you wish to install. For example, suppose you want install Google Talk on your computer and the setup file (googletalk-setup.exe) is stored in the 'C:\\Software' folder. Click and drag the 'googletalk-setup.exe' icon from the Software folder, onto the black window. Once you have dragged it, the entire path (C:\\Software\\googletalk-setup.exe) shows up on the black screen.

3. Press the spacebar on your keyboard and type '/NCRC'. In our example, 'C:\\Software\\googletalk-setup.exe /NCRC'.
4. Press 'Enter.' The setup program will start now.

1. Go to the 'Start' menu and click on 'Run.'
2. Type 'regedit' in the search line, and click on 'OK' to bring up the Windows Registry Editor utility.

3. Navigate to and then click on the following registry entry:HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components
4. Right-click on 'DeskHtmlVersion' in the right pane of the Registry Editor's window, and select 'Modify.'
5. Type '0' (zero) in the Value data box, and then click on 'OK.'
6. Close the Registry Editor, and restart your computer.

1. This error happens when the mshtml.dll file is missing or deleted. It can also happen when we repair the registry and damage or delete the mshtml.dll file. To repair this you must install the most current security update for IE7
2. The easiest way to repair this on Vista is to: 1) Click the START button. 2) Click the 'ALL PROGRAMS'. 3) Click 'WINDOWS UPDATE' (in left pane you may need to scroll up or down in Vista depending on how many programs you have installed on your computer. After you click WINDOWS UPDATE, Windows will automatically open the 'SYSTEM and MAINTENANCE-WINDOWS UPDATE' screen. Click on install updates.

3. Another option is to simply click the START button and go to CONTROL PANEL. After clicking on Control Panel, in right pane under the Security title, click 'INSTALL UPDATES.' In the new window, click install updates.
4. For both options you will be prompted to RESTART your computer. You must restart the computer for the updates to install. When your computer restarts, the updates will install. Do not close your computer until they are complete.
5. If you have a different version of IE (Internet Explorer), but have a similar problem you can go to: http://windowsupdate.microsoft.com. The site will recognise your version of IE and your country of origin and guide to the correct version for your browser.
6. If the updates don't work and you have the Vista installation disk, Insert the disk and repair from the installation screen. Click 'Repair', not 'Install'.
7. If you don't have the Vista installation disk: You can do a 'System Restore'. This restores the Windows registry to a prior moment in time (before the registry was changed and caused the problem).
8. System Restore: Start-Control Panel-System and Maintenance-Back up and Restore-Repair Windows using System Restore.
9. If all these fixes fail, you can always find a Free Registry Cleaner. These applications scan the registry for errors and repair them automatically though they may cause some programs to not work properly.

1. Click 'Start' followed by 'All Programs' and find Microsoft Outlook in the list of available programs.
2. Right-click on Microsoft Outlook and then click 'Properties' from the context menu.

3. Click the 'Compatibility' tab in the 'Properties' dialog box.
4. Click the 'Run This Program as an Administrator' check-box. Click 'OK.' This completes the procedure for computers with a single user. If the computer has multiple users, you'll need to also click the 'Change Settings For All Users' option. This displays a further 'Properties' dialog box for Outlook. Again, click the 'Run This Program as an Administrator' check-box. Click 'OK' twice.

CCleaner
1. Download, install and open CCleaner (see Resources--click 'Download Now').
2. Click the 'Registry' button on the left side of the program.

3. Click 'Scan for Issues' to begin searching for faults in the registry.
4. Click 'Fix selected issues' if any errors display once the scan is complete.
Registry Mechanic
5. Download, install and open Registry Mechanic (see Resources--click 'Start Download Now').
6. Click 'Optimize' then 'Clean Your Registry.'
7. Click 'Smart Update' to download the latest registry updates and definitions.
8. Wait for Registry Mechanic to scan your registry. If it finds any errors, click 'Repair' to clean and repair your registry.
Registry Healer
9. Download, install and open Registry Healer (see Resources--click a download 'Site' under 'Registry Healer').
10. Click the red 'Play' button to begin scanning your registry.
11. Click 'Include all user registry files into the scan.'
12. Click 'OK.'
13. Click the 'Select All Files' button (two buttons to the left of the information 'I').
14. Click 'Yes' to confirm the registry cleaning.

1. Pull the USB flash drive out of your computer's USB port. Check the bottom end and sides of the drive to see if it has a write protection switch. Push the plastic switch into the 'Unlock' position.
2. Insert the USB flash drive back into the USB port. Close the pop-up window that appears and navigate to the Start menu. Select 'My Computer.'

3. Locate the drive letter that corresponds to your USB flash drive in the 'My Computer' window, such as 'F:\' or 'D:\.' Double-click the drive letter. Attempt to use one of the files on the drive. Right-click one of the files if you still receive a write protection error and select 'Properties.'
4. Navigate to the 'General' tab and remove the check mark from the box labeled 'Read-Only.' Click 'Apply' and then attempt to use the file.
5. Return to the Start menu and click 'Run.' Type 'Regedit' and press 'Enter.' Navigate to the registry folder 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\StorageDevicePolicies.'
6. Check if there is an entry at the right side of the window labeled 'WriteProtect.' Right-click inside the window if the entry is not there and choose 'New DWord.' Type 'WriteProtect' and press 'Enter.'
7. Double-click the 'WriteProtect' entry. Check that the value listed in the text box is '0.' If it is not, delete the value and replace it with '0.'
8. Close the registry editor and attempt to use any of the files on the USB drive. Return to the 'My Computer' window if you continue to receive a write protection error message.
9. Right-click the drive letter for the USB flash drive. Choose 'Format.' Click the drop-down menu named 'File System' and select 'Fat32.'
10. Click 'Start' to format the USB flash drive and remove the write-protection feature.

1. Log in to Windows with the username and password of an account that has administrator permissions. Click the 'Start' button on the PC desktop, type 'Event Viewer' in the 'Start Search' box and press 'Enter.'
2. Click the 'Windows' directory located in the left pane of the Event Viewer. Click the 'Application' log item. Double-click to open each error listed in the 'Application' log displayed until you find the DDE error. Read the notes presented on the 'General' tab of the error and note the application named in the notes as the cause of the error.

3. Update the application that is named in Event Viewer as the cause of the issue with current patches and service packs and then reboot and run the application. If the DDE error still occurs, proceed to the next step.
4. Click the 'Start' button and click 'Control Panel.' Double-click 'Programs and Features' in the Control Panel window. Select the application that is causing the error from the list displayed and then click 'Uninstall' and follow the prompts to complete the uninstall process. Reboot the computer.
5. Reinstall the application that was causing the DDE server errors and then update the application with the most current patches and service packs. Test to confirm the issue is now resolved.

1. Click the 'Start' button in the lower-left corner of the screen. Click 'Computer.'
2. Double-click the letter that corresponds to your primary hard drive--in this article, for the sake of example, we'll assume that your primary hard drive is 'C:'. Navigate to the following folder path:C:\Windows\System32\Drivers

3. Locate the 'nvlddmkm.sys' file. Right-click the file and rename it 'nvlddmkm.sys.old.' Exit Windows Explorer.
4. Press the Windows button plus 'F.' Type 'nvlddmkm.sy_' in the 'Search' field. Press 'Enter.'
5. Right-click the file and copy it to your desktop.
6. Press 'R' and the Windows button on the keyboard. Type 'cmd' in the dialog box and click 'OK.'
7. Type 'chdir Desktop' in the prompt. Press 'Enter.'
8. Type 'expand -r nvlddmkm.sy_ nvlddmkm.sys' and press 'Enter.' Exit the Command Prompt.
9. Locate the file 'nvlddmkm.sys' on your desktop. Right-click the file and click 'Copy.'
10. Click 'Start' and then click 'Computer.'
11. Navigate to the following folder path:C:\Windows\System32\Drivers
12. Paste the file from Step 9 in the folder. Reboot your computer.

1. Start the Windows XP Recovery Console by booting up your computer from your Windows XP installation CD. Insert the XP CD into your CD-ROM drive and turn on your computer.
2. Set your BIOS to boot from CD or from DVD. Your system’s BIOS settings can be opened by hitting the 'F2', 'F8', or the 'Del' keys on your keyboard. One of these should be pressed as the computer is booting up. The specific key differs depending on the manufacturer of your computer. When you see the following message, 'Press any key to boot from cd', tap any key on your keyboard and wait until you see the “Welcome to Setup” screen.

3. Hit 'R' to begin the Recovery Console. You will then be asked to select which Windows installation you wish to load. You should choose the first option unless you have a multi-boot system.
4. Type in the administrative password and hit 'Enter'. If you don’t have an administrative password, simply press 'Enter' to continue. This will bring you to the following command line: C:\Windows>.
5. Type in the following command into the command prompt, 'chkdsk /p /r'. This will launch and run 'chkdsk'. Be patient as this may take a few minutes. (It may even take a few hours on a slower system). Make sure you don’t cause any interruptions.
6. Type in 'Exit' to restart your computer after 'chkdsk' completes. And you are done!

1. Open Internet Explorer and click 'Tools,' then click 'Internet Options.'
2. Click the 'Connections' tab at the top.

3. Click 'Never dial a connection,' then click 'Apply.'
4. Click the 'LAN Settings' button at the bottom.
5. Click 'Automatically detect settings' and then click 'OK.'
6. Click 'OK' again to save your new settings, and then close Internet Explorer.
7. Open Internet Explorer and click 'File.' Look for 'Work Offline'; if it has a check next to it, click it. Otherwise, just click 'File' again to close the menu. You should no longer be prompted with messages stating that you're offline.

1. Insert the Ubuntu installation CD.
2. Restart the computer.

3. Change the boot device to CD/DVD-ROM from the system BIOS or by accessing the boot device menu. Your computer specifies how to access the BIOS or boot device menu at the bottom of the screen upon powering on.
4. Save the boot settings and restart.
5. Select 'Try Ubuntu without any change to your computer.' This launches Ubuntu in Live CD mode.
6. Launch Terminal by selecting 'Applications,' 'Accessories' and then 'Terminal.'
7. Type 'sudo grub' and then press 'Enter.'
8. Type 'root (hd0,0)' and then press 'Enter.' If GRUB was installed onto a different hard drive or partition, you must edit 'hd0,0' to reflect the hard drive that contains GRUB. Be sure that these changes are reflected in Step 9 as well.
9. Type 'setup (hd0)' and then press 'Enter.'
10. Type 'exit' and then press 'Enter.' GRUB is now reinstalled and the error should be resolved when you restart your computer.

1. Open your internet browser.
2. Navigate to the following address: http://download.cnet.com/Free-Window-
Registry-Repair/3000-2086_4-10606555.html

3. Click on the 'Download Now' link.
4. Download the file to your computer.
5. Install the program. On the final step, make sure that 'Launch Free Windows
Registry Repair' is selected (this will open the program upon the closing of the
install process).
6. Click on 'Full Scan' in the registry repair program.
7. Wait for the scan to complete.

1. Close any games that you've been playing on your computer. The 'Auto Config Please Wait' error tends to pop up when full screen games are being played. To get around this error, change the settings of your games so the screen size is smaller. This can often be done by navigating to the options or settings section of a game.
2. Change your screen resolution by right-clicking on your desktop, selecting 'Properties,' then 'Display Settings.' The resolution size you choose doesn't matter. Changing the screen size sometimes resets the settings and fixes the 'Auto Config Please Wait' error.

3. Check the cord that connects your computer monitor to the back of your computer tower. A loose, ripped or old cord could cause the 'Auto Config Please Wait' error. Try connecting the cord to another computer and see if you get the same error. If you do, it's time to buy a new cord.
4. Download updates for your computer monitor. Outdated drivers can also cause the 'Auto Config Please Wait' error to pop up. If you don't know the brand of your monitor, check the sticker on the back. It will list the model and brand. Then, go to that brand's website and download any drivers you are missing.
5. Connect your computer monitor to a spare computer and see if the 'Auto Config Please Wait' error still pops up. If so, it's a problem with the monitor.
6. Turn off your computer and disconnect all the wires from the tower. Open your computer by twisting off the screws and sliding off the side. Locate the graphics card. It will be a red or green card, several inches long, that is screwed into your computer. Sometimes this card comes loose and causes the 'Auto Config Please Wait' error. Press down gently but firmly on the graphics card. Press only hard enough to make sure the card hasn't come loose.
7. Hook everything back up to your computer and see if the error persists. If it does, you'll need to replace your graphics card. The kind of graphics card you'll need will depend on your computer type, so note your computer model number. This information can be found on the back of the tower.

1. Go to 'Start' and click on 'My Documents.' In the My Documents window that opens, click on the 'File' menu, click on 'New' and then click on 'Folder.' Type a name for the new folder (for example 'setupfile'), and then press 'Enter.'
2. Insert the software setup CD into your CD drive.

3. Go to 'Start' and click on 'My Computer.' In the My Computer window, double-click on the CD drive to open it.
4. On the 'Edit' menu, click on 'Select All' and then click on 'Copy.'
5. Go to the 'setupfile' folder you created, click on the 'Edit' menu, click on 'Paste' and wait for the process to complete.
6. From among the files you just copied, double-click on 'Setup.exe.' Setup starts.

1. Click 'Start' and select 'Run' in the right-hand corner of the Start menu. Type 'Notepad.exe' into the text box, and click 'OK.'
2. Type 'x=MsgBox('Error Message', 0 16, 'Box Title Name')' into Notepad without the external quotation marks and include your custom error message in the 'Error Message' section (in quotation marks) and a title for the error message in 'Box Title Name' (in quotation marks). An example of an error message may be x=MsgBox('You clicked the wrong key!', 0 16, 'Wrong Key!'), as exactly written.

3. Click 'File' and select 'Save As' in Notepad. Save your error message as 'Error.vbs' to your computer, preferably on the desktop.
4. Click 'Start' and select 'Run' as in Step 1. Select 'Browse.' When the Explorer window appears, select 'All Files' from the drop-down box in the right-hand corner. Locate the error message saved in the previous step; for example, if your file was saved on the desktop, you could navigate to 'Desktop' and select 'Error.vbs.'
5. Click 'OK' in the 'Run' window. Your error message should now appear. If the error message does not appear as expected, ensure you have followed the method correctly or try creating a new error message.
6. Right-click on your saved error file, and select 'Copy'. Select 'Start,' click 'All Programs,' right-click on 'Startup' and click 'Open.' Right-click in the 'Startup' window and click 'Paste.' Your custom error message will now appear when Windows starts.

1. Right-click on the 'Start' button from your desktop and click the 'Explore' option from the shortcut menu.
2. Click the 'OK' button that appears for the 'Class Not Registered' error to close out of the dialog box.

3. Click the 'Start' button from the desktop and then click the 'Run' button. If you don't see the 'Run' button, type 'Run' in the search field and press 'Enter.'
4. Enter 'regsvr32 ExplorerFrame.dll' into the 'Open' field. Click the 'OK' button and then try to run Windows Explorer again. Click the 'Start' button from your desktop if you still receive the error and then click the 'All Programs' option.
5. Select the 'Accessories' option and then click the 'System Tools' option. Click the 'System Restore' option.
6. Click the 'Restore my computer to an earlier time' option and then select a restore date for a time before the error occurred. Click the 'Restore' button and your computer will automatically restart.

1. Go to 'Start > Control Panel > System and Maintenance > Administrative Tools.'
2. Click 'Services' and type in the password if you have one.

3. Right-click on 'Windows Update' and hit 'Stop.'
4. Go to 'Start > Computer.' Click on 'C' drive.
5. Open the 'Windows' folder and then open 'SoftwareDistribution.'
6. Open 'DataStore' and right-click to delete any files in there.
7. Hit the 'Back' button. Open 'SoftwareDistribution' and delete any files in the 'Download' folder.
8. Hit the 'Back' button. Open 'SoftwareDistribution' and delete any files in the 'Download' folder.
9. Open 'Services' and right-click 'Windows Update.' Hit 'Start' to resume updates. If it will not start, go to 'Start > All Programs > Windows Update > Check for Updates.'

1. Click the 'Start' button and then click the 'All Programs' tab.
2. Click on 'Accessories' and then right-click on the 'Command Prompt' option.

3. Click 'Run as administrator' and then enter your administrator password into the field that appears on the screen.
4. Type 'sfc /scannow' into the command prompt and press the 'Enter' button.
5. Wait for the scan to complete and then restart your computer for the changes to take effect.

Restoring Search Tool in Start Menu
1. Right-click on the Windows taskbar and select 'Properties' to open the Task Bar and Start Menu Properties window.
2. Click the 'Customize' button under the 'Start Menu' tab to open the Customize Start Menu.

3. Scroll to and check the 'Search' option under the 'Advanced' tab. Click 'OK' to close the window. You have just restored the 'Search' companion shortcut to the Windows Start Menu.
Eliminating Search Tool Pop-up Errors
4. Click 'Start' and then select 'Run' to open the Run command prompt window. Type 'regedit' (without quotes) and click 'OK' to open the Registry Editor window. This step begins the process of eliminating any pop-up errors you might be getting when attempting to run the search companion tool.
5. Drill down to the 'Namespace' folder in the left-hand pane of the Registry Editor window:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace
6. Right-click on the 'Namespace' folder and click 'New' to enter a new registry key.
7. Type the following key (including the curly brackets) into the window and press 'Enter' when finished:{e17d4fc0-5564-11d1-83f2-00a0c90dc849}
8. Right-click the 'Default' registry key in the right-hand pane of the Registry Editor window, and select 'Modify' to open the Edit String menu.
9. Type 'Search Results Folder' in the window and click 'OK.' Close the Registry Editor window and reboot the computer. The Windows XP search companion tool should now be fully functional.

1. Click on the 'Windows' orb logo at the bottom of the desktop to show the Start menu. Click on the 'Computer' link from the menu to open a window.
2. Right-click on the drive letter, e.g., 'C,' 'D,' etc., to show a pop-up menu. Select 'Properties' from the menu to open a dialog box.

3. Click on the 'Tools' tab to bring it to the front of the box. Click the 'Check now' button in the 'Error-checking' section.
4. Place a check mark into the box next to both options, 'Automatically fix file system errors' and 'Scan for and attempt recovery of bad sectors.'
5. Click the 'Start' button. Wait and monitor the screen while Windows diagnoses and fixes disk errors, including the 'disk read error.' You will see status messages during, and a report at the end of, the process.

1. Restart your computer by hitting 'Ctrl'-'Alt'-'Del' twice; if your keyboard is disabled, hold down your 'Power' switch for 10 seconds or so to turn the computer off and then turn it back on. When your computer boots back up, hit the 'F8' key over and over until an option screen comes up.
2. Choose 'Safe Mode without Networking' from the menu and then 'Start.' If your computer starts up with a desktop and without the blue screen, you can assume the cause of the blue screen is a driver for the operating system. Move on to Step 3. If there is still a blue screen, you may need to replace your RAM; see Warnings.

3. Click on the Start menu and type 'ipconfig' in the search prompt. Double click on 'ipconfig' and then on the 'Startup' tab. Click 'Disable All' and then restart your computer in regular mode. If there is no blue screen, the problem may be one of your startup items; move on to Step 4. If there is still a blue screen, move on to Step 5.
4. Go back to ipconfig and try adding one startup item at a time and then restarting your computer. If you receive a blue screen after adding a particular startup item, you can pinpoint that program as the problem. Keep testing until you determine which item has caused your blue screen and keep that item disabled for the future.
5. Restart your computer and hit the 'F8' key as described in Step 1. Click 'Enable VGA mode' from the menu. When you start your computer, go to 'Start,' 'Control Panel,' 'Personalization' and then 'Display Properties.' Lower your screen resolution one or multiple settings lower (for example, if it is 1,280 by 800, try lowering it to 800 by 600). Restart your computer in regular mode. If it works, you can assume that your resolution was too high for your monitor. If you still have a blue screen, move on to Step 6.
6. Repair faulty system files on your machine by using a system scan. Start your computer in Safe Mode again. Click 'Start,' 'All Programs' and Accessories.' Right-click 'Command Prompt' and select 'Run as administrator.'
7. Type the following into the command prompt 'SFC [/SCANNOW] [/VERIFYONLY] [/SCANFILE=
] [/VERIFYFILE=
] [/OFFWINDIR=
/OFFBOOTDIR=

1. Click the 'Start' button and select 'All Programs.' Scroll up to find the shortcut for Internet Explorer. Click to launch the browser.
2. Click on the 'Tools' and select 'Internet Options.'

3. Click on the tab titled 'Security.'
4. Find the 'Custom Level...' button under the sub-heading 'Security level for this zone.'
5. Scroll down under the 'Settings' subheading to find 'ActiveX controls and plug-ins.'
6. Scroll down further to find the contents under 'ActiveX controls and plug-ins.' Look for 'Run ActiveX controls and plug-ins.' Make sure it shows 'Enabled.' If it doesn't, be sure to change it to 'Enabled.'
7. Look for 'Script ActiveX controls marked safe for scripting.' It should be located right below 'Run ActiveX controls and plug-ins.' Make sure it also shows 'Enabled.' If it doesn't, make sure to change it to 'Enabled.'
8. Click 'OK.' Click 'Apply.' Close and re-launch Internet Explorer to complete the task. You should not find any ActiveX error messages. If you still do, click on the 'Reset button' under 'Reset Custom Settings' after finishing Step 4.

1. Download the Ws2_32.dll file.
2. Right-click the saved DLL file and click 'Copy.' Go to the 'Start' menu, click 'Computer,' double-click the 'C:' drive, double-click the 'Windows' folder and then the 'System32' folder. Right-click anywhere in a blank space and click 'Paste.'

3. Go to the 'Start' menu, type 'run' in the 'Start Search' box and press 'Enter.' Type 'Regsvr32 'C:\Windows\System32\ws2_32.dll' in the search field and hit 'Enter' to register the DLL. Click 'Yes' in the pop-up to confirm the registration.
4. Restart your computer.

1. Close the VLC player.
2. Go to 'Start' and then 'Search.'

3. Type 'C:\Documents and Settings\username\Application Data\vlc' if you have Windows XP or 2000. If you have another edition of Windows, simply type 'vlc.' Press 'Enter' to find this file.
4. Look for a file in the search results called 'vlcrc.' Right-click it and choose 'Delete.'
5. Double-click on the 'Cache' folder and highlight all the files inside. Right-click them and select 'Delete.'
6. Open the VLC program; it should now work normally.

1. Launch Internet Explorer from the Start menu.
2. Click on 'Tools' and select 'Internet Options.'

3. Click on the 'Advanced' tab. Scroll down through the list of checkboxes until you find the subheading 'Browsing.'
4. Click to place a check mark next to 'Disable Script debugging (Internet Explorer).'
5. Click to place a check mark next to 'Disable Script debugging (Other).'
6. Scroll down until you find the subheading 'Security.'
7. Clear the check marks next to 'Check for publisher's certificate revocation' and 'Check for server certificate revocation.'
8. Click on 'Apply' and select 'OK' to close the window. Relaunch Internet Explorer.

1. Login to your computer as an administrator.
2. Click the 'Start' button and select 'All Programs.' Point to 'Accessories' and select 'Windows Explorer.'

3. Click the 'Tools' menu and select 'Folder Options.'
4. Click the tab labeled 'View.'
5. Click 'Show Hidden Files and Folders.' Click 'OK.'
6. Navigate to the following path: 'C:\Windows.' Locate the folder titled 'Installer.'
7. Right-click 'Installer' and choose 'Properties' from the context menu.
8. Click the tab labeled 'Security.'
9. Click 'System.'
10. Place a check mark next to 'Full Control.'
11. Click 'Administrators.'
12. Place a check mark next to 'Full control.'
13. Click your username.
14. Place a check mark next to 'Full Control.'
15. Click 'OK' to end task.

1. Click 'Start,' 'All Programs' and then 'Windows Update.' Click 'Continue' if the User Account Control prompt appears. Click 'Check for Updates,' 'View available updates' and then 'Driver updates.'
2. Click each of the driver updates one at a time, and click 'Install.' Restart your system once you install the driver updates.

3. Click 'Start,' 'All Programs' and then 'Windows Defender.' Click the down arrow next to 'Scan,' and select 'Full Scan.' Allow the software to detect and repair possible infections that might be causing the Win32 error.
4. Click 'Start.' Type 'regedit' in the 'Search' field, and press 'Enter.' This opens the Registry Editor.
5. Navigate the following registry path on the left side of the window pane:HKEY_LOCAL_MACHINE > System > CurrentControlSet > Services > NetBT > ParametersDouble-click 'TransportBindName,' and remove the information under 'Value data.' Click 'OK.'
6. Navigate the following registry path on the left pane:HKEY_LOCAL_MACHINE > Software >Microsoft > OLEDouble-click 'EnableDCOM,' and change the 'Value Data' from 'Y' to 'N.' Click 'OK.'
7. Restart your computer. Make sure that the Win32 error no longer appears.

1. Delete any new programs that you have downloaded. Often, the cause of corruption in a computer system is a bad download that installs harmful files. If you started to get the Appcrash error on your system after downloading a new program or software from the Internet, it’s highly likely you have downloaded a bad product. Use the “Add/Remove Programs” feature in the Control Panel to get rid of the program immediately.
2. Uninstall the program that is crashing. It is possible to fix the program’s corrupted files while the program is still installed, but to make sure that you clear the program files completely, it is safest to completely uninstall it from the system.

3. Run a full scan of your computer. Your computer should already have antivirus software installed that can scan for corrupted files and either fix them or delete them from your system. If you do not have antivirus software on your computer, that could be a big part of the problem. Purchase and install antivirus software as soon as possible. Once you have the antivirus program installed, open it and click “Scan Computer.” The antivirus scan will isolate bad files and you will be given the option to remove them from your system.
4. Reinstall the program that was crashing. Now that the corrupted files have all been removed, your program should run smoothly after reinstallation.
5. Check for program incompatibility. If, after a thorough scan and cleaning of your computer and reinstallation of your program, the Appcrash errors continue, the program you are trying to use may not be compatible with your operating system or other programs on your computer.

1. Login to the Windows operating system using your administrator name and password.
2. Click 'Start,' 'Control Panel,' 'System and Security,' and 'Administrative Tools.'

3. Double-click 'Event Viewer.' The Event Viewer opens.
4. Click the arrow next to 'Windows Logs,' then click 'Application' in the left pane of the Event Viewer.
5. Double-click the 'Side by Side' error located under the 'Source' heading of the Event Viewer. Note that you can click the 'Source' heading to view the error list in alphabetical order. The Event Properties window opens.
6. Click the 'General' tab of the Event Properties window and read the information to determine what resource you are missing. For example, if the information states that 'Microsoft.VC90.MFC, processorArchitecture='x86', publicKeyToken='1fc8b3b9a1e18e3b', type='win32', version='9.0.21022.8' could not be found,' it means you are missing '9.0.21022.8 version of Microsoft.VC90.MFC' and you must download it. If you are a less experienced user, click 'Event Log Online Help.' This will take you to a page that provides step by step instructions for how to fix your specific error.

1. Click the 'Start' button and then click 'Control Panel.'
2. Click 'Security' and select 'BitLocker Drive Encryption.'

3. Click 'Suspend Protection,' if you need to update startup files or the BIOS, and then click 'Yes.' However, if you want to fix an error that is related to the internal hard drive or an external drive, skip this step and go to Step 4.
4. Click 'Turn Off BitLocker,' and then click 'Decrypt Drive.'

1. Go to the official Microsoft website, and download the latest version of Windows Live Photo Gallery (see Resources). Save the file to your Microsoft Windows Desktop.
2. Double-click on the installation setup file. Click 'Choose the programs you want to install.'

3. Deselect all programs in the 'These programs will be installed' section except Photo Gallery. Click 'Install.' Wait for the process to complete.
4. Click on the Windows 'Start' button, click 'All Programs,' and click on 'Windows Live Photo Gallery' to launch the program and confirm that all issues have been resolved.

1. Click 'Start' and select 'Search.'
2. Select 'All Files and Folders.' Type in the name of the DLL reported during the Runtime 53 error and press 'Search.'

3. Right-click the DLL file and select 'Properties.' Click 'Details,' look at 'Folder Path' and write down the location of the file.
4. Right-click 'Start,' click 'Explore' and navigate to the location of the DLL file.
5. Drag and drop the DLL file from its current location into the 'System32' folder in the 'Windows' directory on the 'C' drive.

1. Open the Internet Explorer Web browser and navigate to the page that is giving you a certificate error.
2. Click 'Tools' and then 'Internet Options.' Open the 'Advanced' tab in the Internet Options window.

3. Uncheck the boxes next to 'Check for publisher's certificate revocation' and 'Check for server certificate revocation' in the 'Security' section. Click 'Apply,' then click 'OK' to save your changes.
4. Click the refresh button or press the 'F5' key on your keyboard to reload the page. You should no longer receive the certificate error.

1. Update any Nero software on your system. Ensure that the software is the latest version and is compatible with Windows Vista and your computer hardware. Uninstall any Nero software if it is up to date and you still think it might be the cause of the error message; you can always reinstall the software if this does not fix the error.
2. Disable 'Data Execution Prevention.' Click the Windows logo, then select 'All Programs.' Highlight 'Accessories' and then click on 'Command Prompt.' Type the command 'bcdedit.exe /set {current} nx AlwaysOff' to disable DEP. Reboot the computer and see if the error returns.

3. Turn off the ability for Windows to display thumbnails in Windows Explorer. Open 'My Computer' and click on the 'Tools' menu. Choose 'Folder Options,' then pick the 'View' tab. Check the option that says 'Always show icons, never thumbnails.' Restart Windows and wait to see if the error is gone.
4. Right-click the speaker in the system tray. Choose 'Playback Devices' from the pop-up menu. Right-click one of the devices that appears in the window. Uncheck the option that reads 'Show Disabled Devices.'

Configure DHCP connection
1. Unplug the Linksys router's power cord from the wall outlet. Press the 'Windows' key and then the 'R' keyboard key consecutively to open 'Run.' Type 'Ncpa.cpl' in the 'Open' field. Click 'OK.'
2. Double-click the 'Local Area Connection' icon. This opens a Properties window. Double-click 'Internet Protocol Version 4' located on the 'Networking' tab of the Properties window. This opens a second properties dialog.

3. Click in the radio buttons next to 'Obtain an IP address automatically' and 'Obtain DNS server address automatically.' Click the 'OK' button at the bottom. This takes you to the previous dialog. Click the 'OK' button on the previous dialog to close.
4. Plug the router's power cord back into the wall outlet. Try to connect to the router again. Continue reading if you are still receiving this error code.
Reset TCP/IP Settings
5. Open the Start menu. Type 'Command' in the 'Search' box.
6. Right-click 'Command Prompt' from the list of results, and click 'Run as Administrator.' Click 'Yes' on the UAC prompt.
7. Type 'Netsh int ip reset default.txt', and press 'Enter.' This resets all TCP/IP settings in the operating system.
8. Type 'Exit,' and press 'Enter' to kill the Command Prompt. Restart your computer.

Fixing the 1706 Error
1. Log out and log back into an account with the administrator privileges, if you're installing on a network resource. Then, see if you're able to install the software.
2. Check to see if the installation CD-ROM or DVD is dirty or damaged, if you're installing it to your home computer or a standalone work computer. Clean it with a lint-free cloth, and try installing the software again. Get a replacement disc if the disc turns out to be damaged. Then, reinstall with the replacement disc.

3. Try running the Windows search feature to look for the files and enter the path to the needed setup file to the installation process, if the 1706 error still continues to persist. Sometimes, that helps.
4. Cancel out of the installation and run the Windows uninstall program from the Control Panel to fully remove old versions of the program and/or previously incomplete installations of the software, if you're still not successful. Then, run Setup again.
5. Use a commercially-available registry cleaner to check your registry for conflicts and problems with the cache and repair them, if you suspect the problem may be with your registry. Then, see if the installation works.
Check With the System Administrator or Computer Repair Shop
6. Check with the system administrator and have him/her make the most recent network administrator installation available to you. The version you have may be outdated or missing some resources.
7. Have the system or network administrator take a look, if you've followed all the proper procedures and the 1706 error still appears during the network resource installation. Explain the problem and what you've done to help with troubleshooting and repairs.
8. Take it to a repair specialist if you've followed all the proper procedures for the installation on your home or standalone computer and you're still seeing the error 1706. Explain the problems you're having and the steps you've taken to help the repair professional diagnose and fix the problem.

1. Click the 'Windows' logo. Type 'cmd' into the 'Search' box. Press 'Ctrl,' 'Shift' and 'Enter' to run the command prompt as an Administrator. Confirm that you want to run the command prompt as Administrator if asked for confirmation.
2. Type 'netsh winsock reset' at the command prompt. Press 'Enter.'

3. Restart the system to finalize changes.

1. Write down the error message. It may be something like 'MSGSRV32 Caused GPF in CM8330SB.DRV'. You will need this message if you use the Windows Troubleshooters or if you have to contact a technical support person.
2. Write down what you were doing at the time the error message occurred. For example, were you shutting down the computer? Installing new software? What software was running at the time the message occurred?

3. Try closing the software application you were using at the time. If it is frozen, use the keyboard command Control Alt Delete. Select the frozen program from the menu that appears, then click Close. Try reopening the program to see if the problem has been corrected.
4. Try rebooting your computer. If possible, close all open programs. From the Start menu, click Shut Down, then Restart. When the computer restarts, check to see if the problem has been corrected.
5. From the Start menu, click on Help. From the window that opens, select the Contents tab. Click on Troubleshooting, then on Windows 98 Troubleshooting. Select the activity that matches what you were doing when the error message occurred. Follow the Wizard's instructions.
6. If all else fails, contact your computer vendor or your technical support person for assistance. You will need the error message and the list of activities that you were doing at the time the error occurred.

1. Click the 'Start' button on the desktop, then select 'Run.' A small command window will appear that allows you to type computing instructions.
2. Type 'msconfig' and then click 'OK.' A new window titled 'Boot.INI' will appear. Select 'Advanced Options.' Check the selection box 'MAXMEM.' Change the number to 256 (this increases the amount of RAM that can be used during the installation).

3. Select 'Apply' and then 'OK.'
4. Restart the computer and reinstall Microsoft Office. Select the 'Complete' installation option. The software will now install without errors.

Syntax Error
1. Open the program’s source code.
2. Compile and run the program. Compilation is a process of translating the program into machine language. When syntax errors are found, the program will stop running and highlights the section of the code with the error.

3. Locate where the error occurs. If your program has thousands of lines of code, you can have more than one syntax error to fix.
4. Correct the error by replacing the incorrect “word” or “text” to conform to the grammar rules of the programming language you use. For example if a VB6 program highlighted the word “lblName.cption,” change the text to “lblName.Caption.”
5. Correct the rest of the errors found in other sections of the program code.
6. Save the changes you made by clicking the “Save” button from the toolbar or pressing “Ctrl S” from the keyboard.
Logical or Semantic Error
7. Run the program. Logical errors usually occur during calculation of values. For example, a program that computes the age of a person by inputting a birth date and comparing it to current date may produce a wrong result if the algorithm is written inaccurately.
8. Input sample values to the entry fields in the program interface. Click the button that triggers the calculation of values.
9. Check the accuracy of the results. Since logical errors are hard to catch because a program may still run without interruption, it is vital that the programmer pays close attention to how he manipulates the data through the code he writes.
10. Correct the algorithm or formula in the source code.
11. Compile and run the program. Repeat steps 2 and 3 to make sure the error is fixed. Save the changes you made by clicking “Save” button from the toolbar or pressing “Ctrl S” from the keyboard.
Run Time Error
12. Run the program and use its features as a user would. For example, in a data entry program, you may input values to fields and save the information into a database. Providing a wrong data type for an input, such as typing a “date” value into a “text” field may trigger a run time error.
13. Identify the type of error that shows up. Usually, run time errors have corresponding number associated with it so a programmer can find other sources of information about the error to fix it.
14. Rewrite the code to fix the problem. In the example in Step 1, you can prevent that particular run time error from happening again by writing a code that validates the input data before saving them into the database.
15. Save the changes you made by clicking “Save” button from the toolbar or pressing “Ctrl S” from the keyboard.

1. Click the 'Start' button, then click 'Computer' if you are running Windows Vista or 7 or 'My Computer' if you are running Windows XP.
2. Right click the hard drive that is causing delayed write errors, and click 'Properties.'

3. Click the 'Hardware' tab. Click the hard drive on the list below, then click 'Properties.'
4. Click the 'Policies' tab. Remove the check from the box labeled 'Enable write caching on the disk.'
5. Click 'OK' to close each open window, then restart the computer.

1. Start Internet Explorer and then click 'Tools.'
2. Click the 'Advanced' tab, remove the check beside 'Enable Page Transitions' under 'Browsing' and then click 'OK.' If you still see Sysfader.exe error messages, continue.

3. Click 'Control Panel' and then click 'Appearance and Themes.'
4. Click 'Display' and then click the 'Appearance' tab.
5. Click 'Effects' and then remove the check box beside 'Fade Effect.'
6. Click 'OK' to close the Effects dialog box and then click 'OK' to close the Display Properties dialog box. If you still see Sysfader.exe error messages, upgrade to the latest Internet Explorer browser. The Microsoft Internet Explorer Support website link is provided in the Resources.

Boot into Safe Mode
1. Save your work, and restart the computer.
2. Press and hold down the 'F8' key as your computer is starting back up. Release the 'F8' key when you reach the 'Advanced Boot Options' menu screen.

3. Use the 'Arrow' keys to select 'Safe Mode with Command Prompt,' and then press 'Enter.' This loads Windows in Command Prompt mode.
Repair the Host File and Any Other Damaged Files
4. Insert the Windows disc into your computer.
5. Type 'Takeown /f Rundll32.exe' and press 'Enter.'
6. Type 'icacls Rundll32.exe /grant administrators:F' and press 'Enter.' This command grants you full control over the host file.
7. Type 'Rename 'Rundll32.exe Rundll32.Bak' and press 'Enter.' This creates a backup of the host file while simultaneously removing the executable from the system directory. This allows your repair utility to detect that it is missing and ensures it is rebuilt.
8. Type 'SFC /Scanfile=C:\Windows\System32\Rundll32.exe' and press 'Enter.' This launches a System File Check. The utility determines the file is missing and rebuilds a clean copy.
9. Type 'SFC /Scannow' and press 'Enter.' This will scan all system files and repair or replace any damaged ones. Wait until the utility has notified you of completion.
10. Remove the Windows disc from your drive. Type 'Exit' and press 'Enter' to restart Windows.

1. Click 'My Computer' on your desktop. Double click the 'C:\' folder. Navigate to C:\Profiles\
\Application Data\Microsoft\Internet Explorer. Replace '
' with the username that you use to log in to your Windows computer.
2. Locate the 'Desktop.htt' file. Either rename this file to 'Desktop.htt.old' or delete it.

3. Right click the desktop and choose 'Refresh.' The HTT file is created in the file directory automatically. Verify that the new file exists in the directory opened in Step 1 and close the Explorer window.

Change Internet Explorer Settings
1. Bookmark the page that you plan to print so you can find it again easily once the error is fixed.
2. Click on 'Tools,' found on the top of the Internet Explorer page, and then choose 'Internet Options.' A dialog box will open.

3. Click on the 'Advanced' tab at the top of the dialog box.
4. Click the option boxes next to 'Disable script debugging (Internet Explorer)' and 'Disable script debugging (other).'
5. Click the 'Apply' button at the bottom of the dialog box, and then click 'OK.' This will close the box.
6. Shut down the Internet Explorer page by clicking on the 'X' button located in the top right corner of the page.
7. Double-click on the Internet Explorer icon on your desktop to reopen Internet Explorer. Navigate back to the page you bookmarked and try printing again.
Windows Update
8. Run Windows Update by opening Internet Explorer and clicking on the 'Safety' option that is found at the top of the program page.
9. Select the option labeled 'Windows Update.'
10. Click on the 'Express' tab in the update page to search for the recommended Windows updates.
11. Click the 'Install Updates' button to download and install all recommended updates. This will install the latest changes to Windows on your computer, one of which may solve the script error.
Reinstall Printer Drivers
12. Reinstall the driver for your printer by inserting the printer installation CD into your computer's CD/DVD drive.
13. Click either the 'Repair' or 'Reinstall' option in the menu that appears once the driver loads.
14. Restart your computer after the reinstallation is complete. Your script error should be fixed.

Basic Troubleshooting
1. Click 'Start' on your desktop, click the power button and click 'Restart.' For Macintosh computers, press the computer's power button and click 'Restart' on the pop-up box to restart the operating system.
2. Unplug all USB devices from your computer except for the mouse and keyboard.

3. Plug the iPod Touch's cable into the iPod Touch and the computer's USB port, then open iTunes.
4. Click the 'iPod Touch' tab in iTunes, then click 'Restore' or 'Check for Update' to retry the updating or restoration process.
Software Update
5. Open iTunes. Select 'Help' and 'Check for Update' on your PC. On a Mac, click 'iTunes' and 'Check for Update.'
6. Click 'Update Now' to download the software update, then click 'Next' or 'Continue' in the iTunes Setup Assistant to install the update. Click 'Finish' or 'Complete' to exit the setup assistant.
7. Plug the iPod Touch's cable into the iPod Touch and the computer's USB port, then open iTunes.
8. Click the 'iPod Touch' tab in iTunes, then click 'Restore' or 'Check for Update' to retry the updating or restoration process.

1. Turn off the computer and unplug it.
2. Remove the case screws at the back of the machine and open the side panel.

3. Remove all PCI cards from the PCI slots, except for the graphics card. Simply unscrew each card from the case and pull it out of the system.
4. Remove all but one stick of RAM by unlocking the retaining levers on the side of the chips and pulling them out of the system.
5. Disconnect the 'Data' and 'Power' cables from secondary hard and optical drives.
6. Start the computer, insert the Windows XP CD into the system and press any key to boot from CD.
7. Press 'Enter' followed by 'F8' to move to the installation screen.
8. Select the partition you wish to install XP upon (press 'C' to create a new partition, if none are available).

1. Click on 'Start' and go to 'Run' in Windows XP or click in the Search box in Windows Vista and 7.In the Run or Search box, type 'Msconfig' without the quotes. You are going to use this utility to tell the operating system to start up in 'Safe mode' Why? Safe mode only loads necessary operating system files. When files are loaded into the operating system, they can be harder and more complicated to fix.To set your computer to boot into safe mode. Click on the 'Boot.ini' tab in Windows XP, or simply the 'Boot' tab in Vista or 7. Select the 'SafeBoot' and 'Networking' options and press 'Apply.' You will be prompted to reboot. Click OK. Upon reboot, your computer will be running only the necessary services to complete this process. You will still have Internet capability. After reboot, go to step 2.
2. Open the command prompt by clicking on 'Start,' then 'All programs' and open the 'Accessories' folder. Right-click on the 'Command Prompt' icon. On the right-click menu, select 'Run as Administrator.' A black box will appear on your screen.

3. Type in the command prompt: SFC /scannow and press 'Enter.' This command initializes Windows System File Checker. The file checker will begin scanning all the system files, including .dlls. Once it finds an error, it will replace the broken file with a new one.It's worth mentioning that in using this utility, you have the option of scanning just one particular file. However, it is wise to scan all protected files to ensure that there are not multiple issues.
4. Monitor the command prompt window. In some, but not all cases, you may be prompted to insert your Windows install CD in order to complete the repair. If this happens to you, simply insert the CD into your drive and press the 'Retry' button.
5. Close the command prompt once the file checker has finished. You now need to set your computer to boot back up normally. Go back to the 'Msconfig' utility and uncheck the 'SafeBoot' and 'Networking' options. After that, you are safe to reboot your computer, and your dll libraries should be free of errors.

CCleaner
1. Download and install the latest version of CCleaner (see Resources).
2. Launch CCleaner. Click on the 'Registry' icon in the left menu.

3. Click the 'Scan for Issues' button. CCleaner will check your registry for errors. Click the 'Fix selected issues' button to delete the bad files in your registry.
Free Registry Cleaner
4. Download and install the latest version of Free Registry Cleaner (see Resources).
5. Launch Free Registry Cleaner and click on 'Scan Now' from the menu on the left. Free Registry Cleaner will check for errors.
6. Click the 'Fix all' button to repair all the errors, or select only the errors you want to fix by clicking on them and then clicking the 'Fix selected' button.
Eusing Free Registry Cleaner
7. Download and install the latest version of Eusing Free Registry Cleaner (see Resources).
8. Launch Eusing Free Registry Cleaner and click on 'Scan registry issue' from the menu on the left. Eusing Free Registry Cleaner will check for errors.
9. Select the errors you want to fix and click on 'Repair registry issue' from the menu on the left.

How to Fix Windows Internal Error 2337
1. Download .NET Framework. The most common cause of this error is an issue with the .NET Framework. Obtain the most recent version of the software (version 3.5) from Microsoft's website and save it to your computer.
2. Install .NET Framework. Locate the dotNetFx35setup.exe file you downloaded in the previous step. Double click the icon to launch the program and begin installation. Follow the instructions provided by the program and do not change any of the default options.

3. Restart your computer. After the .NET Framework installation completes, you must restart your computer for the changes to take effect. Click the 'Start' button, select 'Shut Down,' then choose 'Restart' and click 'OK.'
4. Run the error-causing program. If Internal Error 2337 no longer appears, you have solved the problem and can stop here. If the error message still exists, you need to uninstall the software generating the error.
5. Access the Windows 'Control Panel.' If reinstalling the .NET Framework does not solve the problem, you will need to remove the flawed software. Begin by clicking the 'Start' button. Move your mouse up and place the cursor over the 'Settings' option, then select 'Control Panel' from the sub-menu.
6. Launch the utility used to remove programs. If you use the Windows XP operating system, look for the 'Control Panel' tool called 'Add or Remove Programs.' If you use Windows Vista or Windows 7, this tool goes by a different name: 'Programs and Features.' Locate the tool that corresponds to your computer's operating system, then double click on the icon to launch it.
7. Remove the program experiencing the Internal Error 2337. Scroll down the list of programs on your screen until you find the name of the program you want to remove. Right click on the name of the program and choose the 'Uninstall' option. Confirm that you wish to uninstall the software and leave the window open until the removal process completes.
8. Request replacement software from the manufacturer. This step is difficult to outline with certainty because policies and practices vary from one company to another. Generally speaking, contact the company's technical support department by phone or through email and explain your situation. They will most likely require you to return the defective disc before mailing you a replacement. This process typically takes four to six weeks.
9. Install the software from the replacement disc. Follow the directions provided in your software's installation guide. After installing the software and restarting your computer, Internal Error 2337 should no longer appear.

1. When you see a BSOD, look at the third line of text from the top of the screen to determine why your system halted or can't boot up normally. One common reason is an “unmountable boot volume,” which may indicate a problem with your hard disk or the file structure on it. Another common issue is “Page fault in non-paged area,” which may point to corrupted data on your hard drive or failing memory modules. If any specific hardware driver is mentioned, note this as well.
2. Shut down the computer and unplug its power cable from the wall. Press and hold the power button for a few seconds to discharge any residual power from the motherboard. Let the system sit for 10 minutes. Minor power surges sometimes cause a BSOD, and letting the circuits discharge for a few minutes may resolve the problem.

3. Plug the power cables back in, and reboot the computer. Tap 'F8' repeatedly until you get to the Windows boot option menu. Select “Safe Mode” and press “Enter.”
4. Log in using an administrator account and password.
5. Uninstall any recently added hardware or software if the BSOD occurred soon thereafter.
6. Click the Windows 'Start' button, select “Run,” type “eventvwr” (without quotation marks here and throughout) and press “Enter.”
7. Click “System” and click the “Source” column header to arrange the items in that category in alphabetical order.
8. Look for any errors or warnings under the source “disk.” If you see any, your hard drive may be failing.
9. Click the Windows 'Start' button, select “Run,” type “cmd” and press “Enter” to bring up a command prompt window.
10. Type 'chkdsk /r' and press “Enter:”
11. Press “Y,” press “Enter,” type “exit” and press 'Enter' to close the window.
12. Reboot your computer and allow the Check Disk utility to run. This Windows utility checks your hard drive for errors and repairs bad sectors and file system errors. This process may take an hour or more.
13. Log in to Windows using an administrator account.
14. Click the Windows 'Start' button, select “Run,” type “eventvwr” and press “Enter.” Click the “Application” log.
15. Click “Time” to arrange the items in chronological order, beginning with the most recent.
16. Double-click the most recent log that lists “Winlogon” as its source. This is your Check Disk report.
17. Review the information in the Description field. If the log notes any bad sectors, consider replacing your hard drive as soon as possible, even if Check Disk was able to repair them. Bad sectors sometimes are symptoms of an impending hard drive failure.

Run PowerTools Lite 1.9
1. Visit the Macecraft website. Click the 'Start Download Now' button, and enter your email address to begin the download of PowerTools Lite 1.9.
2. Run the Powertools setup, and agree to the terms of the software. Click 'Next' at the prompts, and click 'Finish' to open PowerTools Lite.

3. Select 'Clean And Fix My Computer.' Wait for the process to detect and repair your computer system from errors. Reboot your system once the process is complete.
Run Microsoft Fix it Center
4. Visit the Fix it Center website. Click the 'Try It Now' button.
5. Run the 'FixitCenter_Run.exe' setup. Agree to the terms of Fix it Center, and complete the installation.
6. Open Fix it Center, and select one of the repair options based on the error messages your system displays. For example, if your Internet Explorer is constantly freezing, click 'Run' next to 'Internet Explorer Freezes And Crashes'. Click 'Next' at the prompts to begin the troubleshooting and repair.
Run ClamWin Free Antivirus
7. Visit the Clamwin website. Click 'Download Now,' and run the 'clamwin-0.96.2.1 --setup.exe' setup file.
8. Click 'Next' at the prompts, and agree to the terms of the ClamWin Free Antivirus.
9. Open the software. Select the hard drive you wish to scan. Select 'Scan'. Choose the repair option once the scan is complete to get rid of any system infections. Reboot your system once the repair is complete.

1. Click the 'Start' button, then 'Run' and type 'msiexec/unregister' into the open field. This will un-register the Windows Installer. Click 'OK.' Click 'Start,' followed by 'Run' and type 'msiexec/regserver' into the Run box to re-register the Windows Installer.
2. Click 'Start,' then 'Run' and type 'cmd' in the Run box. Click 'OK' to open the Command window. Type '%InstallationPath%\dotnetfx.exe /t:%temp% /c:'msiexec.exe /fvecms %temp%\netfx.msi.' Press the 'Enter key.' Windows will perform a repair installation.

3. Launch the .NET Framework cleanup tool. Download the tool from the Windows Live website, and double-click the file to open it. The tool will automatically scan your system for . NET runtime errors and fix them.

1. Turn off your computer.
2. Remove the screws at the back of the case, and slide off the side panel.

3. Unscrew all PCI cards from the bottom half of the motherboard, and remove them from the computer.
4. Start the computer, and attempt to install Windows XP again. The process will begin without displaying the error code.
5. Shut down the computer, and reinsert your PCI cards one by one, attempting to start the installation process after each addition. Stop when you find the card that is triggering the error code, remove it from the system, reinstall the rest of your PCI devices and install Windows XP as normal.

1. Place the Windows installation CD or DVD into the computer's CD or DVD drive.
2. Restart the computer. As the computer restarts, you will be prompted to choose a boot method. Select the 'Boot from CD' option. Windows will display a list of options. Choose 'Windows Recovery Console.' The System Recovery Options window will display.

3. Select 'Command Prompt' from the System Recovery Options window. The Command Prompt window will appear.
4. Access the disk drive partition that the operating system is installed on. Operating systems are usually installed on drive C, but can be installed on other partitions. At the Command Prompt, type 'C:' and press 'Enter.' The Command Prompt will change to 'C:\Windows\system32>.' (If the operating system is installed on a drive other than the C drive, substitute the operating system's drive letter in the previous command in place of 'C.')
5. Type 'chkdsk /f' and press 'Enter' at the 'C:\Windows\system32>' prompt to run Chkdsk to repair file system errors. The '/f' switch will cause Chkdsk to fix any file system errors it discovers. Chkdsk will sequentially verify files, indexes and list errors found and will repair the file system in a series of steps. A summary will be presented when the check is complete. The next prompt will be 'C:\Windows\system32>.'
6. Type 'chkdsk /r' and press 'Enter' at the 'C:\Windows\system32>' prompt to run Chkdsk to recover bad hard drive sectors. The '/r' switch directs Chkdsk to attempt to recover any bad sectors found on the hard drive, if possible. A summary will be presented when the check is complete advising if recovery of bad sectors was successful. The next prompt will be 'C:\Windows\system32>.'
7. Type 'chkdsk' and press 'Enter' at the 'C:\Windows\system32>' prompt to run Chkdsk again to identify a possible hard drive problem. Chkdsk will perform another disk check. When the check is complete, no file system errors should be presented. If file system errors are found again at this point, it indicates that the problem is not with the file system, but with the hard drive itself. If any bad sectors were found in Step 6 and repaired, no bad sectors should be found in this check. If bad sectors are found again, the hard drive is showing signs that it is beginning to fail. Back up data on that hard drive as soon as possible, as the hard drive may be near the end of its life.

1. Click the 'Start' button in the Windows desktop. Click the 'Run' icon.
2. Type 'msconfig.exe' into the 'Run' text field box and click the 'OK' button.

3. Find and click the 'General' tab and select the 'Selective Startup' option.
4. Insert a check mark in the 'MoSearch' option box and uncheck every other option under the 'Startup' tab
5. Click 'OK' and select the 'Yes' option in response to the computer restart prompt.

1. Plug the USB device into another computer. If the alternate computer displays the code 10 error, there is a problem with the USB device. Return the device or purchase another one. Plug the new device into your system. Make sure the code 10 error does not appear.
2. Click 'Start' and right-click 'Computer.' Select 'Manage' and click 'Continue' if the 'User Account Control Prompt' appears. Open 'Device Manager.' Select the faulty USB device. Notice a yellow exclamation warning next to it.

3. Right-click the faulty USB device driver and select 'Update Driver Software.' Allow the driver to update.
4. Right-click the faulty USB device driver and click 'Uninstall.' Exit the Device Manager. Restart the computer. Allow Windows to reinstall the driver automatically. Ensure that the USB device is working correctly.

1. Check your Internet connection. Open Internet Explorer or other Internet application to see whether it is able to connect. If other software cannot establish a connection, the problem may be with your Internet service provider or modem. Try resetting your modem or calling your provider's technical support line.
2. Go to the Windows Update to verify you have the latest updates available for Internet Explorer. You should install any recommended updates and restart your computer before trying to login to Windows Live Messenger again.

3. Check that your firewall software is not blocking Windows Live Messenger. Go to the Windows Live Messenger firewall page for information on how to allow Windows Live Messenger through the most common types of firewalls.
4. Clear the DNS cache. Click 'Start,' then 'Run' and type 'cmd' into the box, without quotation marks). Type 'ipconfig /flushdns', without quotation marks, into the command box and click 'OK.' Type 'exit,' no quotation marks, and press 'Enter' to exit the command menu.
5. Remove any proxy settings to connect directly to the Messenger service. Click 'Tools,' then 'Options' with Windows Live Messenger open. Click 'Connection' from the left menu and choose 'Advanced Settings.' Delete any information in the 'SOCKS' field and click 'OK' twice to save the settings.
6. Re-register any security files that may be conflicting with Messenger. Click 'Start,' then 'Run' and type 'REGSVR32 softpub.dll initpki.dll wintrust.dll' without quotation marks. Click 'Enter' and wait for three pop-up menus to appear confirming the files were registered successfully.

1. Log on to your PC computer with an administrator account.
2. Open the Start menu and click on the 'Control Panel' icon.

3. Double-click on the 'Java' control panel icon.
4. Go to the 'Java' tab at the top of the Control Panel window.
5. Click on the 'View' button underneath the 'Java Applet Runtime Settings' section.
6. Click on the blank field under 'Runtime Parameters' to insert your text cursor.
7. Type '-Xmx300m' into the 'Runtime Parameters' field and click 'OK' to save the settings. The Java applet memory limit has now been increased to 300 MB and should resolve the errors.

1. Open Microsoft Word 2007.
2. Click the 'Office' icon (locate in the top left corner) and click 'Word Options.'

3. Click 'Resources' in the left pane of the Word Options window.
4. Click 'Get Updates.' Microsoft creates updates to fix common problems on a regular basis. If getting the latest updates does not solve the problem, continue to the next step.
5. Click 'Diagnose' next to 'Run Microsoft Office Diagnostics.'
6. Click 'Continue' and 'Run Diagnostics.' The tool searches for problems and automatically repairs any problems that it finds. If it cannot repair the problem, the tool suggests further steps that you can take.

1. Open the Registry Editor by clicking the 'Start' menu and then 'Run.' Type 'Regedt32.exe' in the run dialog box, and click 'Ok.' You should now see the registry editor.
2. Open the 'Edit' menu, and click 'Add Value.'

3. Type the following information into the next window that appears:Value Name: TcpMaxDataRetransmissionsValue Type: REG_DWORD - NumberValid Range: 0 - 0xFFFFFFFFDefault Value: 5 DecimalNew Value: 10 DecimalClick 'Ok.'
4. Quit the Registry Editor, and restart the computer. Test your connectivity after the computer fully reboots to see if the 10060 connection timed-out error still occurs.

1. Insert the Windows 7 installation disc or eMachines system restore disc into the optical drive of the computer. Shut down the PC.
2. Restart the computer. As soon as you see the eMachines logo, press the 'F12' key repeatedly until you see the 'Boot Menu.' Use the down-arrow key to position the cursor over the CD-ROM option, then press the 'Enter' key. Press a key on the keyboard when you see the 'Press any key to boot from CD' message.

3. Click the drop-down list on the Windows Setup screen and select your preferred language. Review the time and date settings, and use the on-screen controls to change them if they are not correct. Click the 'Next' button.
4. Click the 'Repair your computer' option. Click and select the 'C:\Windows' option in the list, then 'Next.'
5. Click the 'Command Prompt' option in the 'System Recovery Options' dialog box. Wait a few minutes for Windows to load recovery utility files from the installation or recovery disc, and to display the Command Prompt. The Command Prompt is similar to the DOS prompt in older computers, and does not have a graphical interface -- just a black screen with white type.
6. Type 'Bootrec.exe /FixMbr' at the Command Prompt and press 'Enter.' Windows repairs the partition table and reboots the computer. If the 'Cannot rebuild Master Boot Record' error appears, type 'Bootrec.exe /FixBoot' at the Command Prompt and press 'Enter.' If you still receive a Master Boot Record errors -- error codes and messages may vary -- type 'Bootrec.exe /RebuildBcd' at the Command Prompt and press 'Enter.'

1. Make sure your computer meets the system requirements of the program you are attempting to reinstall. Ensure that the disc is clean before you place it into the CD-ROM drive.
2. Press the 'Windows' key. Click 'Control Panel,' 'Programs' and then 'Programs and Features.' Select the program that is displaying the win32 application error.

3. Click 'Repair.' Follow the on-screen instructions to complete the reinstallation of the application. Reboot the computer to finish the process.
4. Press the 'Windows' key. Click 'All Programs,' then 'Accessories,' and then right-click 'Command Prompt.' Choose 'Run as administrator.' Type 'defrag --c' at the prompt and press 'Enter.' Allow the defragmenter to complete. Exit the Command Prompt once the process is complete.
5. Click 'Start,' 'All Programs' and then 'Windows Defender.' Select the arrow beside 'Scan.' Choose full scan to begin the scan of the hard drive. Allow Defender to detect and repair any system infections.

Problem Caused by Missing File
1. Visit ProcessLibrary.com and enter the name of the missing file into the 'Find' field.
2. Click on the file name in the results to bring up information on the file. Note what program uses the missing file. If the file has the DLL extension, proceed to Step 4 of this section.

3. Reinstall the program associated with the file and the missing file should be restored.
4. Visit the DLL-Files website if the problem file has the DLL extension. Enter the file name into the search field.
5. Download the DLL file and unzip it into the system folder located in the Windows directory of the hard drive. Restart the computer and check for any error message. If an error occurs, continue to Step 6.
6. Open the Start menu, click 'Run' and type 'regsvr32' followed by a space then the name of the DLL file. Press 'Enter' to force Windows to register the DLL file. Use the command 'regsvr64' if running a 64-bit version of Windows.
Problem Caused by Malware
7. Visit Malwarebytes.org and download the latest version of Malwarebytes Anti-Malware. Rename the setup file before continuing. Some malware interferes with the installation of Malwarebytes Anti-Malware.
8. Install Malwarebytes Anti-Malware, then rename the executable. Malware that affect installation can prevent the installed program from running if it recognizes Malwarebytes Anti-Malware by its file name.
9. Run Malwarebytes Anti-Malware. Select the 'Perform Full Scan' setting and then click 'Scan.' Select the drive where Windows is installed, then click 'Start Scan.'
10. Remove any detected malware by clicking 'Remove Selected.' Proceed to Section 3 if Malwarebytes Anti-Malware found no harmful files. If malware was removed, restart the computer and check for the original error message.
Problem Caused by Registry Error
11. Visit the CCleaner homepage, click 'Download' and then click 'Alternative Download' to download the CCleaner software.
12. Install CCleaner, then run the application.
13. Click 'Registry' in the side panel, then click 'Scan for Issues.'
14. Click 'Fix selected issues. . .' to run the registry cleaner. Back up the registry as directed before continuing.
15. Check the results of the registry scan, then click 'Fix All Selected Issues.' Exit CCleaner, then restart the computer.
Problem Caused by Locked File
16. Visit the LockHunter website, click 'Download' and then download the version of LockHunter appropriate to your computer's operating system.
17. Run LockHunter. Type the hard drive letter followed by a colon (for example, 'C:') and then press 'Enter.' LockHunter will search for all locked files on the hard drive.
18. Select the file from the list, then click the 'Plus' sign next to the file to see what processes have it locked.
19. Click the 'Unlock It!' button to release the file. If the file cannot be unlocked, then an error had not occurred and the file can be closed as normal. Restart the computer.

1. Perform a disk integrity check by clicking 'Start,' then 'Run,' and then typing 'chkdsk C: /f' (without quotes). If you are prompted to restart your computer, press the 'Y' key followed by the 'Enter' key on your keyboard.
2. Perform a complete registry scan, if the problem still exists, using a program like Registry Mechanic or Registry Easy. If any errors are detected, correct them and restart your computer.

3. Use the Windows installation disk, if the Microsoft errors reoccur, and boot with it by inserting it in your optical drive and rebooting your computer.
4. Wait for the setup to initialize, accept the License Agreement that appears and press 'R' when you get to the screen where Windows found an existing installation and offers a repair option.

1. Rule out problems with your computer. Start by defragmenting your disk. Click the 'Windows' button in the lower-left corner of your computer screen and select 'Control Panel.' Click the 'System and Security' icon. Choose 'Administrative Tools,' then 'Defragment your hard drive.' This will clear up clutter on your hard drive that could be causing the error.
2. Use the CHKDSK program in Windows to see if there are other problems with your hard drive. Click the 'Windows' button and select 'Computer.' Right-click the drive with the CRC error. Choose 'Properties,' then select the 'Tools' tab. Click 'Check Now.' Make sure the program will fix disk errors by checking the top square in the dialog box. Click 'Start.'

3. Clean your CD or DVD, if the CRC error appears to be caused when you're copying data or a program from optical media. You can also clean your optical drive with short, gentle bursts of compressed air or a commercial CD cleaning product. Be extremely careful when you clean an optical drive; it's easily damaged by excessive pressure.
4. Ask the person or company who provided the file or media to give you a new copy. Often, this is the quickest and most pain-free solution to resolving a CRC error. Be sure you've ruled out problems with your computer before resorting to this step.

Download the Latest Version of Windows Media Player
1. Launch your web browser by double-clicking its icon on your desktop. Go to the Windows Media Player page of Microsoft's website (see Resources). Locate your operating system in the left-hand column and then click on the link in the right-hand column ('Recommended Player version').
2. Download Windows Media Player. Click the 'Download Now' button if you are downloading WMP version 10 or earlier. Click 'Continue' if you are running Windows Vista and downloading WMP 11. Then enter your 25-digit Microsoft Product Key (located on the green sticker on the base of your laptop or on your desktop tower). Click 'Download Now' after validation.

3. Install Windows Media Player by clicking 'Run' or 'Install.' Click 'OK' to begin the installation wizard, then click 'Next' or 'OK' to progress through each stage of the installation. Click 'Finish' to complete the installation.
4. Restart your computer.
5. Open Windows Media Player and try to play the video or audio file that prompted the error. If you still receive a 'fix codec error,' proceed to Section 2.
Turn On the Auto-update Function
6. Launch Windows Media Player by double-clicking its icon on your desktop.
7. Click on 'Tools' in the top menu bar and then highlight and click 'Options.' If you do not see 'Tools' or a top menu bar, click on the 'Layout Options' button (it looks like a square) and then highlight and click 'Show Classic Menus.'
8. Click the 'Player' tap in the 'Options' application window. Check the box next to 'Download codecs automatically' and then check the box next to 'Once a day' to set the frequency of downloading codecs.
9. Try to play the video or audio file that prompted the error. Wait 24 hours for WMP to download all the codecs available then try and play the file again.

1. Write down any information printed on the blue screen when it flashes up, such as an error number and any information listed in the driver information section. This information may help you narrow down the problem.
2. Reboot your computer. If you see an option screen, choose “Attempt to start Windows normally” by pressing “Enter” when the option is highlighted. Sometimes simply restarting your computer will get rid of the fatal blue screen.

3. Press “F8” repeatedly when your computer is starting up if you were unable to reboot successfully. This takes you to the “Windows Advanced Options” menu screen.
4. Select “Safe Mode” by pressing “Enter” when the option is highlighted. This will load Windows with only necessary drivers and no automatically loaded software.
5. Run a spyware and antivirus scan of your system if Windows loads in safe mode. If your spyware or antivirus program finds and removes anything, restart your computer normally to see if it loads.
6. Restart your computer in safe mode if you cannot start Windows normally after running a spyware and antivirus scan.
7. Right-click “My Computer” and select “Properties.” Click on the “Hardware” tab and click “Device Manager.”
8. Expand the corresponding section for any drivers you recently installed or updated by clicking on the plus sign next to the category. Select the device that corresponds to any recently installed or changed drivers.
9. Click “Roll Back Driver” to go back to a previous driver version. Click “Uninstall” to completely remove a recently installed driver that may be causing the fatal blue screen. Do not uninstall motherboard or video drivers.
10. Reboot your computer normally to see if any drivers were causing the issue.
11. Reboot Windows in safe mode if rolling back or uninstalling recently changed drivers did not solve the problem.
12. Click on the Windows “Start” button. Select “Run.” Type “msconfig” into the “Run” text box, omitting the quotation marks. This brings you to the “System Configuration Utility” screen.
13. Click on the “Startup” tab and remove the check marks next to any programs that you recently installed. Do not remove the check marks next to “userinit.exe” or “explorer.exe.” Do not remove the check marks next to any other Microsoft programs unless you know what it is.
14. Press “F8” repeatedly when your computer is starting up to get to the “Windows Advanced Options” screen if your computer will not boot up in safe mode.
15. Press “Enter” when “Last known good configuration” is highlighted to attempt to boot Windows with the last settings you had that worked. If Windows loads normally, it should get rid of the fatal blue screen. Do not reload any software or drivers that you installed after the last good restore point.
16. Remove any hardware you installed in your PC and any new peripherals, such as external hard drives or CD drives, before the fatal blue screen appeared. Attempt to reboot your computer.

1. Read the screen. The error could be something as simple as a power interruption during shut-down or startup. The screen itself will offer the chance to start Windows normally. This is already selected by default. Try it first by pressing the 'Enter' key on your keyboard. If it works, after Windows loads, shut it down again properly. Allow it to reboot.
2. Try another of the choices on the blue screen. If starting Windows normally doesn't work, try the option to use the last known good configuration. You will need to use the arrows on your keyboard to move the highlight bar to that option. After that choice is highlighted, press your 'Enter' key. If it works and you boot into Windows, shut down and restart the computer normally.

3. Choose to start in safe mode. If the other two choices don't work, use the arrow keys to select the option to start in safe mode. As before, if the computer boots into the selected option, shut down and restart.
4. Take drastic measures. This is chosen last because it will fully reset your computer. This option will restore the computer to its original factory settings and removes all files and programs that you have installed. To use this option, shut off the computer and turn it back on. Press the 'F10' key repeatedly while the computer is attempting to reboot. This triggers an MS DOS-based program that is in every version of Windows. This will restore your computer and eliminate the blue screen error.

1. Hit the 'Windows' and 'F' keys on the keyboard simultaneously to bring up the Search window. Search for 'QuickTimeInstaller.exe' and 'iTunesSetup.exe,' without the quotes. Delete all copies of both files.
2. Open Internet Explorer. In this window, click 'Tools,' then click 'Internet Options.' Click the 'General' tab. Under the 'Browsing history' category, click the 'Delete' button. This removes all of the temporary files Internet Explorer saved, and may take several minutes on slower computers.

3. Close Internet Explorer and then reopen it. Browse to the iTunes website and download a new copy of iTunes. The copy should install without any difficulty.

1. Update your chipset driver. Navigate to the manufacturer's website for either your PC (if you bought it prebuilt) or to the motherboard manufacturer's website. Download and install the driver. Driver software is usually located under the 'Support' page found on many manufacturer's websites. Restart your computer to ensure proper driver installation.
2. Update the software in which the error occurs. Software such as video games are often updated by their developers via patches, which may fix the issue. Navigate to the website of the application and check for updates or patches. Download and install the most recent patches for that software.

3. Lower the amount of physical memory being used by your computer. Close any unnecessary programs such as unused Internet browser windows. Close programs running in the background by right-clicking their icon in your taskbar and clicking 'Exit.' Launch your task manager by pressing the 'Ctrl,' 'Alt' and 'Delete' keys simultaneously. Click on unnecessary tasks. Click 'End Task.' Following these steps will free up physical memory, lowering the chance of encountering the error.

Enable Direct3D
1. Click on the “Start” button. If using Windows XP, click on “Run.” If using Windows 7 or Vista, click in the “Search” box.
2. Type “dxdiag” without the quotes and press the “Enter” key.

3. Click on the “Display 1” tab. Ensure that Direct3D is set to “Enabled.” If it's disabled, click in the box next to “Direct3D Acceleration” and select “Enabled.”
4. Click on the “Display 2” tab. Ensure that Direct3D is set to “Enabled' on this tab as well.
Update DirectX
5. Click on “Start,” then on “All Programs.”
6. Click on the “Windows Update” link.
7. Allow the automatic update process to finish while following any on-screen instructions. Restart your computer after the update completes.
Use Microsoft-Certified Video Drivers
8. Click on the “Start” button. If using Windows XP, click on “Run.” If using Windows 7 or Vista, click in the “Search” box.
9. Type 'desk.cpl' without the quotes and press the “Enter” key.
10. Click on the “Adapter” tab.
11. Click on the “Properties” button.
12. Click on the “Driver” tab.
13. Click the “Update Driver” button.
14. Double-click on “Search Automatically” in Windows Vista and 7. In Windows XP, click in the box next to “Yes, this time only,” and click “Next.”Note: This process will attempt to download a Microsoft-certified driver. The driver downloaded may not be the most recent version. However, it is good practice when troubleshooting to download a Microsoft-certified driver to prevent compatibility issues.
Reinstall Your Application
15. Go to “Start,” then “Control Panel.”
16. Click on the “Uninstall a program” link in Windows Vista or 7. Click on the “Add/Remove Programs” icon in XP.
17. Scroll down to the application that is giving the error and double-click to uninstall it.
18. Install your application.

1. Go to the Installshield Web page (see Resources) and download the appropriate fix. Find out the version number of the IsScript engine by right-clicking on the file you are attempting to install and select 'Properties.' Click the 'Version' tab in the dialog and look at the 'Version' section. Download the appropriate fix according to the file version.
2. Click 'Save' in the dialog box and double-click the installation file to install the fix and eliminate the 'Setup Is Unable To Find or Update ISScript.msi' error.

3. Go to the 'C:\Windows\Installer' folder in Explorer and right-click 'Installer' and choose the 'Properties' option. Click the tab entitled 'Security' and make sure the 'System' and 'Administrator' accounts have full permission on the folder. This will ensure that you have permission in the 'Installer' directory.
4. Click the desktop's 'Start' button and click the 'Run' icon. Open the Microsoft registry editor by typing 'regedit' into the 'Run' text box and clicking the 'OK' button. Go to the left-side pane of the editor and double-click the 'HKEY_LOCAL_MACHINE' folder, then double-click 'SOFTWARE.' Go to the 'InstallShield' folder and right-click it. Select the 'Permissions' option and add the 'System' and 'Administrator' accounts by clicking the 'Add' button. Click 'OK' in the dialog.
5. Ensure that all active programs are closed and run Installshield.

1. Save and close all open documents and software programs.
2. Click the 'Start' button and then click 'Control Panel.'

3. Type 'Memory' in the search box and then click 'Diagnose your computer's memory problems.' (Note: Type in your administrator password or provide confirmation, if prompted.)
4. Click 'Restart now and check for problems (recommended).'

1. Disable any anti-spyware programs you have running if you run into the 1721 error during installation. This error occurs when a security tool interferes with the installer package. Disabling an anti-spyware program varies depending on the program, but can generally be performed by right-clicking the security tool's icon on the system tray and clicking 'Disable.'
2. Delete the contents of the Java 'jre' folder if you run into the 25099 installation error. Access this folder by clicking the Windows 'Start' button, 'My Computer,' double-clicking the 'C:' drive and double-clicking the 'Program Files' folder.

3. Double-click the 'Java' and double-click the 'jre' folder. Delete the contents of this folder. Try installing Java again (see Resources).
4. Check your Internet connection if you run into the 403 error. This error mostly occurs if the network fails during installation, and Java loses access to the download server and stops in the middle of installation.
5. Download Java offline you are still running into problems (see Resources). Run the setup to install Java. Close and relaunch your Web browser when the installation is complete.
6. Enable the Java console. Do so by clicking the Windows 'Start' button, selecting the 'Control Panel' and double-clicking the Java icon.
7. Click the 'Advanced' tab and click the ' ' sign next to Java Console. Place a check on the 'Show Console' radio button and click 'Apply.'

1. Place the XP CD into your computer.
2. Restart the computer. Press any key as prompted to boot from CD.

3. Press 'Enter' at the initial screen and 'F8' at the license terms.
4. Highlight the drive containing Windows XP. Press 'R' to repair the operating system, copying over a fresh version of the Rundll32.exe file.

1. Click 'Start,' click 'Programs,' and open the Registry Cleaner of your choice.
2. Select the 'Clean Registry' or 'Scan' button to check your registry for problems, such as expired keys.

3. Click the option to 'Fix issues' at the conclusion of the scan to remove the missing or invalid entries from the registry.
4. Restart the computer to apply changes.

Unblocking the Display Settings
1. Double click the Internet Explorer icon on the desktop to open and run Explorer. You are now going to unblock Internet display settings. When display settings are blocked, some components of websites can be stopped from running properly, leading to script errors and the resulting error messages. When unblocked, these website components and their scripts can run freely and without error, thus eliminating the error messages.
2. Click on the 'Tools' option in the top menu. Select 'Internet Options' from the resulting drop down menu.

3. Click on the 'Security' tab in the 'Internet Options' dialog box. Internet Explorer security settings will be displayed.
4. Click on the 'Default Level' or 'Reset all zones to default level' button in the dialog. Click on the 'Apply' button and then click on 'OK' to close out the window and allow the changes to go into effect. Internet display settings are now unblocked and the system is reset to default settings.
Removing Script Error Messages
5. Open and run Internet Explorer from the desktop.
6. Click on 'Tools' on the Explorer toolbar. Select 'Internet Options' from the drop down menu.
7. Click the 'Advanced' tab of the 'Internet Options' dialog box. Advanced setting options for Internet Explorer will appear in the 'Settings' box.
8. Browse for and locate the 'Disable script debugging (Internet Explorer)' and 'Disable script debugging (Other)' options in the settings list. Place a checkmark in the boxes by these settings.
9. Uncheck the 'Display a notification about every script error' option box, listed in the browsing list. Click on 'Apply' and then 'OK' to make the changes go into effect.

1. Hold down the 'Ctrl' key and at the same time, press 'R.' The Windows Run dialog box opens.
2. Type 'msconfig' in the box next to 'Open.' Click 'OK.'

3. Click 'Startup.'
4. Uncheck the box next to 'ntvdm.exe.'
5. Restart your computer for this change to take effect.
6. If the problem persists, scan your computer with an antivirus program. Viruses often mask themselves as ntvdm.exe because it is a program created by Microsoft and has top security clearance in Windows.

1. Click 'Start,' then click on 'Control Panel.' Click 'Network and Internet' and 'Network and Sharing Center.' Open the network connection settings by clicking 'Manage Network Connections.'
2. Right-click the listed network adapter used for your Internet connection and click 'Disable' to turn off the network connection. Keep this window open.

3. Open 'Dungeon Siege II,' then enter the multi-player LAN lobby. No games will be found due to the network adapter being turned off.
4. Press 'Alt' 'Tab' to switch to the network settings window. Right-click the adapter turned off in Step 2, then click 'Enable.'
5. Press 'Alt' 'Tab' to switch back to 'Dungeon Siege II.' Click 'Refresh' to search for LAN games, then select the game you want to enter.

1. Click 'Start,' 'Programs,' 'Accessories,' 'System Tools' and then 'System Restore.'
2. Select 'Restore my computer.'

3. Choose a date prior to the time you started having shutdown issues.
4. Press 'Next' to restore your operating system files to those of the selected functional date.

1. Insert your system CD into your PC. This CD is labeled with the name of your computer's manufacturer or with 'Microsoft Windows.'
2. Press a key when you see the message, 'Press Any Key to Boot From CD.'

3. Select 'R' to repair your Windows installation when the 'Welcome to Setup' menu appears. This allows you to access the recovery console.
4. Type 'chdsk /f' when the console appears. This command runs the disk checking utility and fixes most NT FileSystem errors automatically.
5. Watch your computer screen as the disk checking utility runs. If there is a physical problem with your computer's hard drive, a notice should appear. This indicates the need to replace your computer's hard drive.
6. Restart your computer when it prompts you to do so. You will no longer receive NT FileSystem errors.

Diagnose the 'Unmountable Boot Volume' Error
1. Determine if you have your BIOS settings configured so as to force faster UDMA modes. In this case, you can solve the problem if you restart your computer, enter the BIOS and then load the 'fail-safe' default settings. Next, reboot the computer and the problem will be fixed.
2. Find out if you used the wrong IDE cables. This error can commonly be caused when you swap hard drives and use the wrong IDE cables to connect them. You may experience this error if your computer uses Ultra Direct Memory Access, or the UDMA hard-disk controller, with a standard 40-wire connector cable. In this case, you can fix the problem simply by using the correct IDE cables when using these hard-disk controllers.

3. If none of these possible causes corresponds with your problem, then complete the steps in Section 2.
Resolve the 'Unmountable Boot Volume' Error
4. Boot up your computer from your Windows XP installation CD. Insert the XP CD into your CD-ROM drive and turn on your computer.
5. Set your BIOS to boot from CD. Your system’s BIOS settings can be opened by hitting the F2, F8 or Delete key on your keyboard as the computer boots up. The specific key differs depending on your computer’s manufacturer. When you see the message 'Press any key to boot from CD,' tap any key on your keyboard and wait until you see the “Welcome to Setup” screen.
6. Hit 'R' to use your Recovery Console to repair the installation. If you have a dual-boot computer, you need to select the particular Windows installation you would like to access.
7. Type in your administrative password when the computer prompts you. If you have no password, simply press Enter. This will bring you to the command prompt.
8. Type 'CHKDSK /R' and press Enter. CHKDSK will now scan and repair your hard drive. Type 'Exit' when this process is complete
9. Press 'Enter' to restart the computer. Your computer should now boot properly, without that annoying error.