Verify and Configure your Windows Update Service Settings
1. Click on the Start button at the bottom left-hand corner of your desktop. Once the Start menu opens, click Run and then type 'services.msc' in the text field. Click OK when you are done.
2. Navigate to the Automatic Updates service in the right-hand pane and then double-click on it. Select the Log On tab. Make sure that Local System Account is selected as the default logon account.

3. Uncheck the option 'Allow service to interact with desktop.' Now go to the Hardware Profile section, also found under the Log On tab. Enable this service.
4. Click on the General tab. Verify that the start-up type is set to Automatic. If not, use the drop-down menu to select this option.
5. Go to the Service Status section. Click on the Start button to enable this service. Do the same thing for the Background Intelligent Transfer Service (or BITS).
Reconfigure Your Windows Update DLLs
6. Click the Start button and then click Run. Type 'cmd' into the text field. Click OK.
7. In the Command Prompt, type in REGSVR32 WUAPI.DLL and hit Enter.
8. Wait until you receive a message reading 'DllRegisterServer in WUAPI.DLL succeeded.'
9. Repeat this process for each of the following commands; type in each command and hit Enter after each line:REGSVR32 WUAUENG.DLLREGSVR32 WUAUENG1.DLLREGSVR32 ATL.DLLREGSVR32 WUCLTUI.DLLREGSVR32 WUPS.DLLREGSVR32 WUPS2.DLLREGSVR32 WUWEB.DLL
Delete the Corrupted Windows Update Files
10. Type the following command into the command prompt and press Enter: net stop WuAuServ. Type in: cd %windir% and hit Enter.
11. Now type in: ren SoftwareDistribution SD_OLD. This will rename the SoftwareDistribution folder.
12. Restart the Windows Update service by inputting the following command: net start WuAuServ.
13. Type in: Exit and then hit Enter to close the Windows Command Prompt.
14. Reboot your PC. When you restart Windows, you shouldn't receive this error message anymore. If you do, download the two Windows Updates listed below.

Remove Blocks for SSL Related Problems
1. Click the Firefox desktop icon to launch the Web browser on your computer. Alternatively, click 'Start,' 'All Programs,' 'Mozilla Firefox' and then 'Firefox.'
2. Position the mouse cursor in the address bar and type 'about:config' in the space. Click the green arrow at the end of the address bar or press the 'Enter' key. Click the 'I'll be careful, I promise!' button after the 'This might void your warranty!' warning message about changing advanced settings appears on the screen.

3. Enter 'browser.ssl_override_behavior' in the 'Filter' text box. Locate the 'browser.ssl_override_behavior' value in the 'Preference Name' list and double-click it.
4. Delete the '2' value in the 'Enter integer value' dialog box. Enter '1' in the dialog box and click the 'OK' button.
5. Close the Firefox and restart it. Firefox no longer blocks access to sites with expired or unknown SSL certificates.
Access Other Untrusted Sites
6. Launch Firefox on your computer as described in Step 1 of Section 1. Navigate to a website that prompts Firefox to display the 'This Connection is Untrusted' warning message.
7. Click the 'Add Exception' button at the bottom of the warning message box.
8. Click and enable the 'Permanently Store This Exception' option. Click the 'Confirm Security Exception' button. The window closes and Firefox no longer displays the warning message or blocks access to the site. You must add the exception for every untrusted site you want to browse.

1. Install the latest updates for Windows by clicking 'Start' and typing 'update' in the search box. Click 'Windows Update' in the list of the search results.
2. Open the Action Center by clicking 'Start,' 'Control Panel,' 'System and Security,' then 'Review your Computer's Status.' Follow the instructions to correct the cause of the problem. The Action Center is available with Windows 7.

3. Verify that the computer has enough memory (RAM) required to run your programs. Click 'Start,' 'Control Panel,' then double-click 'System' to view the computer's RAM. Check the minimum program requirements of the application that displays the error, either by checking the program's packaging, CD/DVD, looking it up online or contacting the manufacturer.
4. Run your antivirus software by clicking 'Start,' 'All Programs,' then clicking the program. Follow the instructions to update the antivirus program, if you have the option, to give you the best protection. Choose to run a full scan and allow the program to delete any suspicious files it finds.

1. The common-sense approach to resolving runtime issue is to first locate the file or files that caused the error. Was it an Excel file? Word file? Check with the vendor of the application for a fix or patch. If the error occurred in an Excel spreadsheet, go to Microsoft's Help amp; Support link and locate the 'hotfix.'
2. Try to uninstall then reinstall the targeted application by going to the 'Control Panel,' then 'Add/Remove Programs.'

3. Locate then run a good registry cleaner utility, such as RegClean, to get rid of the corrupted files/keys, then run your antivirus software to do a full sweep of your computer.

Reinstall Microsoft Visual C
1. Access the Internet and go to the Microsoft Visual C 2008 Redistributable Package (x86) page (see Resources).
2. Click 'Download.' button. When it finishes downloading, go to the next step.

3. Double-click the downloaded file.
4. Follow the instructions in the 'Installation Wizard.'
5. Reboot your computer.
6. Test to see if the problem persists. If it does, try the next solution.
Determine Which Service is the Problem
7. Click 'Start,' then click 'Run.'
8. Type MSCONFIG in the 'Run' dialog box. The 'System Configuration Utility' opens.
9. Go to the 'Services' tab.
10. Click the 'Hide All Microsoft Services' check box.
11. Click Disable All (if the button is active).
12. Reboot the computer.
13. Test the software. If the error message is no longer there, repeat Steps 1-7, enabling one new service each time. When the error returns, you know which service is in conflict with your software. Keep it disabled.If the error message does return after you disable all the services, contact your software's customer support.

Clean Registry
1. Downloads and install a free registry-cleaning program, like CCleaner (link provided in 'Resources' section below). After downloading the file, double-click to open. Select your language, click the 'Okay' button, click 'Next' and then click 'I Agree' to agree to the license agreement. Click 'Install,' then wait for the program to install on your computer. Make sure the 'Run CCleaner' checkbox is checked and click the 'Finish' button to run the program.
2. Click the 'Registry' icon on the left side of the CCleaner program window, then click the 'Scan for Issues' button. Once the scan is complete, click on the 'Fix Selected Issues' button. When asked to save a backup of your registry, click 'Yes,' then choose a save spot on your computer.

3. Click on the 'Fix Selected Issues' button. This will fix any registry issues and clean out outdated registry entries for you.
4. Close CCleaner and any programs that are open and restart your computer.
Identify and Remove the Process
5. Write down the name of the DLL file that is experiencing the error on a piece of paper. When the error message pops up, there should be a system directory and file name displayed. The system directory will begin with your operating system drive letter (most commonly 'c:\'), then will be followed by a directory location ('windows\system32\' or something similarly formatted), and then the file name ('usvdgpo.dll' for example). It is not necessary to write down the entire thing, just the file name on the end.
6. Identify the process by visiting the Process Library website (link provided in the 'Resources' section below). Near the top of the screen there is a text area next to a button that is marked 'Find.' Type the file name that you noted in the above step into the text area, then click the 'Find' button.
7. Click on the search result that most closely matches the file name you entered. On the left side of the screen, in the '(filename) General Information' box, write down the name of the system process that is displayed following the phrase 'Part of:'
8. Remove the process by clicking on the 'Start' button in the bottom left corner of your screen, then select the 'Run' option. In the Run dialog box text area, type in 'services.msc'. This will bring up the Services Management window.
9. Locate and right-click your mouse on the name of the system process you noted in step 3, then choose the 'Properties' option. Choose 'Disabled' from the Startup Type drop-down menu, then click the 'Stop' button under the Service Status heading to stop the process from running.
10. Restart your computer. The error message should not occur. If the error message occurs again, if the process could not be stopped in the Services Management window, or if the file could not be found in the Process Library, continue to section 3.
Edit the Registry
11. Click the 'Start' button in the bottom left corner of your screen, then choose 'Run.' In the Run dialog box text area, type in 'regedit'.
12. In the Registry Editor window, click the plus ( ) sign next to the following folders, in order: 'HKEY_LOCAL_MACHINE', 'SOFTWARE', 'MICROSOFT', 'WINDOWS' and then 'CURRENT_VERSION'.
13. Click once on the 'RUN' folder. In the display box on the right side of the Registry Editor window, locate the file directory and name listed under the data heading and delete the entry. This will cause Windows to recreate the file on restart or ignore the entry, which will stop the error message.

Verify Settings
1. Go to 'Start > Run' and type 'services.msc.' Hit 'OK' to load the menu.
2. Click on 'Automatic Updates.'

3. Hit 'Log On' tab and check the box for 'Local System Account' and uncheck 'allow service to interact with desktop.'
4. Go to 'Hardware Profiles' and hit 'Enable' for the service box.
5. Click the 'General' tab and select 'Automatic' for 'Startup Type.'
6. Click the 'Start' button for 'Service Status.'
7. Find 'Background Intelligent Transfer Services' on the menu and select the same settings for it as the steps above.
Fix DLL Problems
8. Go to 'Start > Run' and type 'cmd' into the box. Hit 'OK' to load the Command Prompt.
9. Type in 'REGSVR32 WUAPI.DLL' and press 'Enter.' Wait to see the 'success' notification before proceeding.
10. Type in the following commands, one by one, and hit 'Enter:'REGSVR32 WUAUENG.DLLREGSVR32 WUAUENG1.DLLREGSVR32 ATL.DLLREGSVR32 WUCLTUI.DLLREGSVR32 WUPS.DLLREGSVR32 WUPS2.DLLREGSVR32 WUWEB.DLL
Delete Files
11. Type in the following commands, one by one, and hit 'Enter.'net stop WuAuServcd %windir%ren SoftwareDistribution SD_OLDnet start WuAuServ
12. Type in 'Exit' to shut down the Command Prompt.
13. Restart your PC.

1. Click 'Start,' click 'All Programs' then open 'Accessories' and 'Command Prompt.'
2. Type 'sfc /scannow' into the Command Prompt and press the 'Enter' key.

3. Insert your Windows installation CD when prompted, then click 'OK' and wait for the scan and repair process to finish.

1. Note the exact error code reported on the blue screen. The screen displays information similar to 'Stop 0x000 (numbers)' where the 0x000 is the actual error code. Record that code along with any file names reported.
2. Visit the Microsoft Knowledge Base and enter the code along with 'Windows XP' into the search box. Microsoft may already have a resolution and instructions for correction.

3. Note when the error first occurred. If you recently installed any new hardware, such as a printer or scanner, disconnect it from the computer and remove any associated programs installed. Restart the computer. If the error does not occur, the hardware drivers caused the conflict. Visit the hardware manufacturer's website and check for updated drivers compatible with Windows XP.
4. Remove a recently installed program if the error appeared following installation. Click 'Start,' 'Control Panel' and choose 'Add/Remove Programs.' Click on the program and choose 'Remove.' Restart the computer. If the error does not occur, the program caused the conflict. Visit the software manufacturer's website and check for software patches or any special Windows XP installation instructions.
5. Click 'Start,' and 'Run.' Type 'MSCONFIG' in the 'Open' box. Click the 'Start Up' tab, and click the 'Disable All' button in the bottom right corner. Click 'Apply' and restart the computer. Verify that you wish to use the 'Selective Start Up' at the prompt. Use the computer normally. If the error message does not appear, a 'Start Up' program is causing the problem. Return to the 'MSCONFIG' dialog window, click the 'Start Up' tab and place a check mark on the first program. Restart the computer and check for the error. Repeat the process for all 'Start Up' programs until the error occurs and identifies the program causing the conflict.
6. Click 'Start,' and 'Run.' Type 'MSCONFIG' in the 'Open' box. Click the 'Services' tab and mark the box next to 'Hide all Microsoft Services.' Click 'Disable All' and 'Apply.' Restart the computer and check for the error. If the error does not occur, a service is causing the problem. Return to the 'MSCONFIG' dialog window and click on the first service to start it. Restart the computer and test for the error. Repeat the process, one service at a time, until the error occurs.
7. Click 'Send Error Report' if Microsoft's error reporting tool pops up. Click 'More Information' when the confirmation window appears to view information and possible solutions. If no solution is available, click 'Advanced Troubleshooting.' Microsoft recommends contacting customer support if you are not comfortable trying the advanced methods.

1. Open the Apache Web server configuration file in a text editor, from the directory to which Apache was installed. The configuration file will be named 'apache2.conf' or 'httpd.conf,' depending on your operating system and Apache version.
2. Locate the setting named 'ServerTokens,' which is usually set to 'Full' by default and displays the full Apache version information. Change this setting to 'Prod,' which will only display 'Apache' and not the version number or module information.

3. Locate the setting 'ServerSignature,' which is set to 'On' by default. Change this setting to 'Off,' which will stop the server information from being included on HTTP error pages.
4. Save the file and restart Apache to start using the new settings.
5. Test that Apache is no longer showing server information by browsing to a page that doesn't exist on the server. The server will show a 404 'page not found' error page, and you should no longer be able to see any information about the server version and modules.

1. Close Internet Explorer if it is currently running. Click the Windows 'Start' button and click the 'Control Panel.'
2. Double-click the 'System' icon to open the System Properties window. Click the 'Advanced' tab and click 'Error Reporting.'

3. Place a check on 'Enable reporting' and place a check on 'Windows operating systems' and 'Programs.'
4. Click 'Choose Programs' and place a check on the 'Programs from Microsoft' check-box if it is not already checked. Click 'OK' to save the changes and 'OK' again to close the System Properties window.
5. Restart your web browser. Click 'Send Error Report' when you run into the 'Microsoft Internet Explorer has run into a problem and needs to close' error.

1. Click 'Start' and then 'Run.'
2. Type 'msiexec /unreg' and press 'Enter.'

3. Click 'Start' and press 'Run.'
4. Type 'msiexec /regserver' and press 'Enter.'

1. Open the Control Panel by clicking 'Start,' then 'Control Panel.'
2. Open the Administrative Tools folder by double-clicking 'Administrative Tools' in the Control Panel window in classic view, or clicking 'Performance and Maintenance,' then 'Administrative Tools' in category view.

3. Open the Services tool by double-clicking 'Services' in the Control Panel window.
4. Open the Automatic Updates service properties by double-clicking 'Automatic Updates' in the right pane of the Services window.
5. Click the 'Log On' tab at the top of the Automatic Update Properties window.
6. Select the current hardware profile listed as 'Disabled' by clicking it under 'You Can Enable or Disable This Service for the Hardware Profiles Listed Below' on the Log On tab.
7. Enable Automatic Updates for the current hardware profile by clicking 'Enable.'
8. Click the 'General' tab at the top of the Automatic Updates Properties window.
9. Start the Automatic Updates service by clicking 'Start' under the General tab, then clicking 'OK.'

1. Insert the Windows 7 installation disc or Windows 7 repair disc into the computer's DVD drive.
2. Restart the computer and open the 'Advanced Boot Options' menu. To do so, press the 'F8' key repeatedly before the Windows 7 startup logo appears on the monitor.

3. Use the directional arrow keys to select the option 'Repair your computer.' Press the 'Enter' key and follow the onscreen instructions until you arrive at the 'System Recovery Options' menu.
4. Click the option labeled 'Startup Repair' to fix the System32 error on the computer. After repairing, the computer will restart automatically. Press the 'F' key during startup, select the option labeled 'Start Windows Normally' and press the 'Enter' key to return the computer to normal operation.

1. Go to Microsoft's support site (see 'Resources'). Download the Windows Installer Cleanup Utility. Follow the prompts to run the installation program as you normally would any software.
2. Look at the list of components that you can remove completely from your system upon running the Windows Installer Cleanup Utility. Find the one that corresponds to whatever software that gave you Error 1316 originally.

3. Highlight the correct program and hit the remove button. You will be warned that this will make permanent changes to your system. Click the 'OK' button, and the utility will clean the partial or corrupted install off of your system.
4. Install the program again. Now that the leftover remnants of the previous installation have been dealt with, you should be able to complete the installation process with no issues.

1. Click the 'Start' button in the lower left corner of the Windows desktop. Highlight 'All Programs' with your cursor, then highlight 'Accessories' in the menu.
2. Right-click on 'Command Prompt' in the 'Accessories' menu. Click 'Run as Administrator' and select 'Yes' in the dialog window that appears.

3. Type 'slmgr.vbs' on the first line of the black 'Command Prompt' window. Verify that you have typed the command correctly and tap the 'Enter' key on your keyboard. The command will run and the 'Command Prompt' window will close.
4. Restart your computer and allow the desktop to load. Load the Windows Vista CD into your computer and click 'Install Now' in the 'Install Windows' screen. Choose to download Windows updates in the 'Get Important Updates' screen.
5. Type the Vista CD key into the empty boxes to continue with the installation. If Windows Vista was installed on your system when you purchased it, the Vista key can be found on a sticker on your computer. If you purchased Vista separately, the key can be found on the case that contained the Vista installation CD.
6. Click 'I accept the license terms' after reading Microsoft's terms for installing the operating system. Choose 'Custom' as the installation type and select where you want Vista to be installed. Click 'Next' and the installation will begin. You should not see error code 0x80070005 again.

1. Push the 'Windows' key 'R' on your keyboard. This loads a 'Run' box.
2. Type 'CMD' without the quotes. This loads your command prompt.

3. Press the 'OK' button.
4. Type 'Ipconfig /flushdns' without the quotes.
5. Press 'Enter' to execute the command. Close the command prompt once you see the message, 'Successfully flushed the DNS resolver cache'.

1. Put your Windows 7 installation disc into your computer's DVD drive.
2. Boot the computer and wait for the system to boot from the DVD.

3. Select your language from the next menu and click the 'Next' button.
4. Click on the 'Repair your computer' option in the menu.
5. Choose your Windows 7 operating system from the next menu and click the 'Next' button.
6. Click on the 'Startup Repair' icon in the menu to repair your registry.

Repairing Winsock -- Windows XP With Service Pack 2
1. Click 'Start,' 'Run.'
2. Enter 'cmd' in the 'Open:' box. Click 'OK.'

3. Type 'netsh winsock reset' at the 'C:\' prompt. Press 'Enter' or 'Return.' The Winsock repair tool will run. You will be prompted when the process is complete.
4. Type 'exit' at the 'C:\' prompt. Press 'Enter' or 'Return.'
5. Click 'Start,' 'Turn Off Computer,' 'Restart.' Test your Internet connection after your computer restarts, if an error occurs, proceed to the 'Repairing Winsock -- Windows XP Without Service Pack 2' section.
Repairing Winsock -- Windows XP Without Service Pack 2
6. Click 'Start,' 'Run.' Enter 'regedit' in the 'Open:' box. Click 'OK.'
7. Click 'Edit,' 'Find.'
8. Enter 'Winsock' in the 'Find what:' box. Click 'Find Next.' The search results will appear in the right pane of the Registry Editor.Click on the 'Winsock' entry. Press the 'Delete' key on your computer's keyboard. Click 'Yes' when prompted 'Are you sure you want to delete this value?'
9. Enter 'Winsock2' in the 'Find what:' box. Click 'Find Next.'Click on the 'Winsock2' entry. Press the 'Delete' key. Click 'Yes' when prompted 'Are you sure you want to delete this value?'
10. Click 'File,' 'Exit' to close the Registry Editor. Click 'Start,' 'Turn Off Computer,' 'Restart.'
Proceed to the 'Install TCP/IP' section after your computer restarts.
Install TCP/IP
11. Click 'Start.' Right-click on 'My Network Places.' Select 'Properties.'
12. Right-click on the 'Local Area Connection' icon. Select 'Properties.' Click on the 'Install' button.
13. Click on 'Protocol.' Click the 'Add' button. Click on 'Have Disk...'
14. Enter 'C:\Windows\inf' in the box under the heading 'Copy manufacturer's files from.' Click 'OK.'
15. Click on 'Internet Protocol (TCP/IP).' Click 'OK.'Click 'Start,' 'Turn Off Computer,' 'Restart' to restart your computer. Winsock is now repaired.

1. Visit the 'Microsoft Product Solution' website and select your problematic Microsoft product. Search the Microsoft Knowledge Base with your error message details or explore the categorized issues for your error message.
2. Click on Start, then 'Help and Support.' (You may also click on 'Help' in the menu bar, then click on 'Help.') Search for your error message or error code. Follow the on-screen links to proceed with automated troubleshooting techniques, or read and follow the directions to correct the error messages.

3. Visit the Fix It Solution Center (see 'Resources'). Browse the product categories and download a Microsoft Automated Troubleshooting Services fix related to your error message. Microsoft does not provide an automated fix for every error message, so you may be unable to use this service.

1. Exit all programs. This includes Internet Explorer.
2. Click on the 'Start' button on the lower-left side of the screen. From the Start menu, select 'Run.'

3. In the 'Run' window, type in 'inetcpl.cpl.'
4. From the 'Internet Options' window, select the 'Advanced' tab. Under the 'Reset Internet Explorer settings' section, click 'Reset' twice.
5. Click 'Close' in the 'Reset Internet Explorer Settings' window that appears.

1. Try to reinstall the driver for the 'Unknown Device' through Windows Vista. Click 'Start,' then type in 'device manager' in the 'Start Search' field. Press the 'Enter' key. Locate your 'Unknown Device.' (It should be listed under the already expanded 'Other Devices' header.) Double-click the 'Unknown Device.' Click on the 'Reinstall driver' button and follow the on-screen instructions.
2. Find a new driver by accessing the website of the manufacturer of the 'Unknown Device.' Return to the 'Device Manager,' and click on the 'Details' tab for information about the device if you are uncertain what the device is and who manufactures it. Copy and paste the 'Hardware IDs' results into your Web browser. Once you locate the manufacturer's website, search for the device and a Windows Vista-compatible driver. Download the driver, save it to your desktop and double-click it to install. Follow any on-screen instructions.

3. Uninstall and reinstall the device through the 'Device Manager.' Right-click on the device, and left-click on 'Uninstall.' Restart the computer, and allow Windows to redetect and reinstall the device.
4. Check your hardware against the Windows Hardware Compatibility List. Even though your device worked on Windows XP, it may be incompatible with Windows Vista. In this case, you must wait for a driver update from your hardware manufacturer, upgrade your hardware to a Vista-compatible device, physically remove the device from your computer, or disable the device through the Device Manager.

How to Solve Windows Installer Java Problems
1. Close the Windows Installer package and restart your computer.
2. Uninstall any remnants of past Java installations, as well as the initial files from the failed Java Runtime Environment installation attempt. Leaving leftover files will cause the Windows Installer package to experience errors again. Visit the Microsoft website and download the Windows Installer Clean-Up program (see link in Resources).

3. Double-click the installer file you downloaded in Step 2. The Windows installation wizard will appear on the screen. Follow the on-screen prompts to complete the installation of the Windows Installer Clean-Up program. Close the wizard upon completion.
4. Click the Start menu in the lower left-hand corner of the screen. Select 'All Programs' and click 'Windows Install Clean Up Utility' to launch the clean-up software. A list of installed programs will be displayed.
5. Locate the Java software in the list of installed programs. Click 'Remove' and close the clean-up utility upon completion.
6. Visit the Java website and download the offline installation file for the Java software. If you install the file offline rather than through the Java website, you can circumvent the Windows Installer Java problems you are experiencing.
7. Double-click the downloaded file to install Java. Restart your computer when finished.

1. Log on to your computer and click on the 'Start' button. Choose the 'Run' option from the menu.
2. Wait for the 'Run' box to open, then type 'INETMGR' in the box and click 'OK.' Click the plus sign next to 'Local Computer.'

3. Click the plus sign next to 'Web Sites,' then the one next to 'Default Web Site.' Right-click on the folder where the installation file is located and choose 'Properties' from the menu.
4. Go to the 'HTTP Headers' tab and look for the 'Enable Content Expiration' option. Clear that check box and click 'OK.'
5. Try to install your program. The Windows Installer program should now run as expected.

1. Disable any antivirus programs running on your PC before attempting to install Windows XP. Note that antivirus software should only be disabled under very specific conditions due to the security risk that this creates. However, antivirus programs can sometimes conflict with the Windows XP setup program and create installation errors.
2. Follow the standard Windows XP installation instructions that came with your Windows XP installation disc and are available on the Microsoft website (link in the Resources section). Ensure that you follow these steps closely, as skipping or modifying an installation step may create installation problems when trying to run Windows XP for the first time.

3. Check that the Windows XP installation CD is clean and not scratched or dirty. A dirty or scratched installation CD is the main cause of most file copy errors encountered while the Windows XP Setup program is running. Clean the installation CD with a soft cloth such as the type used to clean prescription eyeglasses. Reinsert the CD into your PC CD-ROM drive and click the OK button on the Setup screen.
4. Wait 15 minutes if the Windows XP Installation Setup program stalls, freezes, stops responding or turns into a blank black screen. Occasionally, such installation problems occur when the PC processor becomes overloaded with the work of installing the new operating system. After waiting, restart the PC and retry the installation process.
5. Track when the Windows XP Setup program encounters a problem and stops responding. The setup program sometimes goes further into the installation process than the last time that it stopped responding. If this is the case, continue restarting the computer and retrying the installation until the installation finishes.
6. Check that a piece of computer hardware is not conflicting with Windows XP and causing the installation errors. Restart the computer and hold down the F6 key on your keyboard, then press F7 to disable internal hardware. Disconnect any external computer hardware including printers, USB devices and sound cards. Retry the Windows XP installation.
7. Write down any error codes that appear in the Windows XP installation window. Enter the error code into the search box in the Microsoft Help and Support database (link in the Resources section). Search the database for the specific error code and follow any troubleshooting advice that Microsoft suggests for that specific installation issue.

1. Restart the Apple computer. Hold down the “Option” key as the system boots up. The boot drive selector will appear.
2. Insert the Windows XP installation disc. Select the disc from the list of bootable options. Press “Enter” to launch the disc.

3. Press any key to boot into the Windows XP CD, as prompted on-screen. Navigate past the Welcome to Windows Setup screen (press “Enter”) and accept the license agreement (press “F8”).
4. Select the Boot Camp partition containing the Windows XP installation (C: drive). Press “R” to begin a repair installation.
5. Follow the on-screen instructions to complete the repair of Windows XP on your Boot Camp partition.

1. Click the 'Start' button on your PC's desktop, and click 'Control Panel' from the pop-up menu.
2. Select the 'Add or Remove Programs' link in the Control Panel window in Windows XP, or select the 'Uninstall a program' link underneath the 'Programs' section of the Control Panel window in Windows 7 or Vista.

3. Select 'iTunes' in the Add or Remove Programs window, and click the 'Remove' button. Repeat this step for 'Bonjour,' 'QuickTime' and 'Apple Mobile Device' in the Add or Remove Programs window. For Windows 7 or Vista, select the program you wish to remove and click the 'Uninstall' button at the top of the program window.
4. Go to the Apple website (see Resources). Select the 'iTunes' tab, and click the 'Free Download' button.
5. Enter your email address, and click the 'Download Now' button. Click the 'Run' button on the pop-up box, and click the 'Run' button in the Security Warning window.
6. Click 'Next' in the iTunes QuickTime Installer window, and follow the on-screen installation instructions to complete the reinstallation.

1. Run your computer’s ScanDisk to check your hard drive for existing errors. Do this by going to “My Computer” and right-clicking on the specific drive icon. Select the “Properties” and locate the “Tools” tab. Click on the “Check Now” option. This will help you correct the inconsistencies within your computer’s file system. Go to your desktop and launch the command window through your Start button if you can’t access your ScanDisk after doing the first suggested step. Type “cmd” in the search box, and type “chkdsk /f' in the next window before pressing 'Enter.'
2. Clean your disk to enhance the drive’s reading ability. Use your lint-free cloth whenever needed in order to avoid the build-up of residue on your CD or DVD. Apply short strokes while wiping between the edge and the center, while avoiding circular motions. Your drive reads your CDs and DVDs in circular motion and wiping them in the same manner can cause scratches that will make them unreadable.

3. Use a commercial liquid scratch remover to clean the label. Keep the disk on a hard and sturdy surface and wipe the solution firmly, using fast, straight motions for at least 30 seconds. Use soft cloth to wipe the remover on the CD, and let it dry for at least two to three hours.
4. Replace your drive’s cable by unplugging the power cord and opening the PC on your table. Locate the SATA or IDE cable, depending on the specific type of drive you use. Replace the cable with a new one before you turn on your computer to check existing errors. CRC errors may be caused by a faulty cable, since the data may not be properly transmitted.

1. Click 'Start' and 'My Computer.'
2. Right-click the disk you want to check and click 'Properties.'

3. Click the 'Tools' tab at the top of the 'Properties' window.
4. Click 'Check Now.'
5. Click the 'Automatically Fix File System Errors' and 'Scan For and Attempt Recovery of Bad Sectors' check boxes. The disk check is performed in read-only mode and doesn't fix problems unless these check boxes are checked.
6. Click 'Start.'
7. Click 'Yes' when asked if you want to check the disk at the next startup.
8. Restart your computer by clicking 'Start,' 'Turn Off Computer' and 'Restart.'

1. Verify that the Internet connection is active and working correctly. Check one of your favorite websites with your web browser to see if you are still connected. See if your browser says that it's working offline. Contact your Internet service provider to fix the connection problem if you are working offline.
2. Contact your ISP and request the correct settings for your email server. Verify the POP3 or IMAP settings in Eudora. Click on 'Tools,' select 'Options.' Check your settings for login name, mail server (incoming) and for the SMTP (outgoing) server. These must be correct. Even a simple typo will cause the error.

3. Use built-in operating system networking tools. There is a valuable network tool called 'ping.' This software tool sends a small message to another computer and sees if a response is sent back. Click 'Start,' select 'Run,' type 'cmd' and click 'OK.' Ping the IMAP server or POP3 server provided by your ISP to verify that your mail server is available. For example, you would type at the command prompt 'ping pop.yourmailserver.com.'
4. Disable your anti-virus software and test your email send/receive option. If you are able to receive messages, contact the virus scanner manufacturer and get instructions to add an exception for Eudora.
5. Check your firewall. Verify that your firewall is not blocking the 'ports' used by Eudora. Windows Firewall is often configured to block commonly used email ports to prevent malware from infecting your computer. Microsoft provides a guide for determining if your firewall is blocking the ports your Internet applications like Eudora need to operate.

Removing Windows Genuine Advantage From the Registry
1. Click on the 'Start' button and then the 'Run' icon.
2. Type 'regedit' without the quotation marks in the 'Run' text field and click 'OK.' Your register editor program will now display.

3. Navigate to the following registry file: 'My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify.' You can find that key by first clicking on 'My Computer,' then 'HKEY_LOCAL_MACHINE,' then the 'Software' folder, followed by the 'Microsoft' folder, which brings you to the 'Windows NT' folder, then the 'Current Version' folder, followed by 'WinLogon' and finally the 'Notify' folder.
4. Find the 'WgaLogon' folder inside the 'Notify' folder and right-click on it. Choose the 'Delete' option and left-click on it. You have now removed the program files from the registry.
5. Restart your computer for the changes to take effect. The program should now be removed from your registry.

1. Reboot the computer. Press 'F8' at the boot screen and wait for the advanced boot options to load.
2. Load the 'Safe mode with Networking' option.

3. Navigate to the DLL Error website and download the mcshield.dll file. Save it to your desktop and unzip the file.
4. Press the Windows key, and open the 'My Computer' or 'Computer' folder.
5. Click on the 'C' drive, then 'Windows', and last 'System32.'
6. Drag the mcshield.dll from the desktop to the System32 folder. Choose 'Yes' to replace the old, damaged file.

1. Launch IE7 by double-clicking the IE7 icon on your desktop.
2. Open the Internet Options application window. Click the 'Tools' icon in the top menu bar (it contains the word 'Tools' next to an image of a gear). Highlight and click on 'Internet Options.'

3. Open the 'Advanced' detail panel in the Internet Options application window by clicking the 'Advanced' tab in the top menu bar of Internet Options.
4. Scroll down until you locate the 'Security' settings.
5. Turn off certificate checking. Use your cursor to uncheck the box next to 'Warn about certificate address mismatch.'
6. Click 'Apply' to save your settings. Click 'OK' to exit. Restart IE7 for your changes to take effect.

1. Click the 'Start' menu, and select 'All Programs.' Click to launch 'Windows Update.'
2. Click the 'Check for updates' link in the left pane. Follow on-screen prompts to install the updates.

3. Click the 'Start' menu, and select 'Run....' For Windows 7, type 'Run' (minus quotes) in the search bar, and press 'Enter.'
4. Type 'MRT' (minus quotes), and press 'Enter.' This will launch 'Malicious Software Removal Tool.' It is a built-in utility that checks your computer for malware and infections and fixes them automatically.
5. Click 'Next' when you see the Welcome screen.
6. Choose the 'Full Scan' option. Click 'Next' to proceed.
7. Follow on-screen guided prompts to finish the scan and remove errors. Click 'Finish' when done.

1. Click on the 'Start' button located on your desktop and right click on the 'My Computer' icon. This process will locate the SystemErrorFixer application files in your hard drive.
2. Select the 'Search' option in the drop menu and type 'SystemErrorFixer' in the available search box.

3. Click on 'OK' and proceed to delete all files that appeared from your search.
4. Click on 'My Computer.'
5. Click on 'Local Disk (C:)' drive and select 'Program Files.'
6. Browse the folder and find the System Error Fixer folder. Delete the folder and all of its content.
7. Go into 'Safe Mode' by restarting your computer and pressing the 'F8' key while the computer boots up. Select the 'Safe Mode' option in the menu.
8. Open and run your computer anti-virus software. Initiate a complete scan of your computer system. If any infected files are found, select the 'Clean,' 'Heal' or 'Remove' options after the scan is complete to rectify the problem. Repeat this step if needed.

1. Click 'Start,' right-click 'Computer,' and select 'Properties.'
2. Click 'Advanced System Settings.'

3. Under 'Startup and Recovery,' click 'Settings.'
4. Under 'System Failure,' uncheck the box next to 'Automatically Restart,' and then click 'OK.' The next time the blue screen error occurs, the computer will stay on the blue screen, giving you time to record all error data. You can use the error code and other information to troubleshoot the problem on Microsoft's support website (http://support.microsoft.com/).

1. Turn on the PlayStation 3 system and scroll over to the 'PlayStation Network' section of the XrossMediaBar. Scroll up to the 'Account Management' option and press the 'X' button.
2. Scroll up to the 'Account Information' option and press the 'X' button. Scroll up to the 'Billing Information' option and press the 'X' button.

3. Type your PlayStation Network password in the space provided, highlight the 'Continue' option and press the 'X' button.
4. Scroll down to the 'Delete Billing Information' option and press the 'X' button. Confirm that you want to delete your billing information to delete the data.
5. Enter the card type, cardholder's name, card number, expiration date and security code exactly as they appear on the credit card in the spaces provided. Highlight the 'Continue' option and press the 'X' button to continue.
6. Enter the street address, city, state, postal code and country tied to the credit card you entered in Step 5 in the spaces provided. Highlight the 'Confirm' option and press the 'X' button to save the changes. With the fresh billing information entered, you will no longer encounter the 80023102 error.

1. Click the Start menu and select 'Run.' In Windows 7, you will need to manually type 'run' without the quotes and press 'Enter.'
2. Type 'regedit' (without the quotes) in the 'Run' tool and press the 'Enter' key. This will launch your Windows Registry Editor.

3. Navigate to the following registry in the left pane: 'HKEY_LOCAL_MACHINE'/'SYSTEM'/'CurrentControlSet'/'Services'/'Browser'/'Parameters.'
4. Double-click 'IsDomainMaster' in the right pane.
5. Type to set 'False' under 'Value data.'
6. Close Registry Editor. Reboot your computer to end task.

1. Open your 'Start' menu and click 'Control Panel.' If you don't see it, look under 'Settings.'
2. Open 'Network Connections' or 'Network and Internet Connections,' then 'Network Connections.'

3. Right-click your dial-up connection and click 'Properties.'
4. Select the 'Security' tab and make sure 'Typical' is selected.
5. Make sure the 'Allow unsecured password' is checked.
6. Select the 'Options' tab and uncheck 'Include Windows logon domain' if it is checked. Press 'OK' twice to save your settings.

1. Click on the Start button and click on Control Panel. Click on Performance and Maintenance and then select Administrative tools.
2. Click on the Services option. Locate the Spooler services in the Services Management Console. Right click on it and then click on Stop.

3. Double click the C:\windows\System32\Spool\Printers folder to open it. (This step assumes that you have Windows installed in the C: Drive). Delete all of the SPL and .SHD files that are in this folder.
4. Open the TMP folder, and then delete all of the old, unused files you find in it. Restart your Spooler service from your Services Management console.
5. NOTE: You may be unable to delete these files while in Normal Mode. In this case, you will first need to reboot your PC in Safe Mode. To do this, tap the F8 key at system restart, then choose the Safe Mode option from the Windows Advanced Options Menu. Press Enter.
If this still does not work, you may need to perform a System Restore.

1. Open the 'Start' menu and click on 'Run.'
2. Type in 'cmd' and press 'Enter.'

3. Type in 'chkdsk x:' and press 'Enter,' where 'x' is the drive letter of the hard drive displaying the error message.
4. Type in 'chkdsk x: /f' and press 'Enter' if errors are found on the drive. This will automatically repair those drive errors.

Run Windows XP CD
1. Place the Windows installation disc in the CD-ROM and restart your system. Press a key to boot the CD.
2. Press 'Enter' once the welcome screen appears. Review the agreement and scroll to the bottom of the agreement. Press 'F8.'

3. Press 'R' to restore the vital windows components and repair the startup error. Allow the process to finish.
Run the Windows Vista and 7 CD
4. Place the Windows installation CD in the CD-ROM and reboot your computer.
5. Press any key on the keyboard to start Windows from the CD.
6. Choose the language settings and select 'Next.'
7. Choose the system you want to repair and click 'Next.'
8. Click 'Startup Repair' on the 'System Recovery' menu. Allow the tool to repair the startup errors and reboot your system.
Open Windows Advanced Options
9. Reboot your system and press 'F8' in succession, until the 'Windows Advanced Option Menu' appears.
10. Select 'Last Known Good Configuration...' Press 'Enter.'
11. Wait for the system to boot.

1. Click the 'Start' button. Point to 'Programs' and then point to 'Administrative Tools.'
2. Double-click 'Services' in the 'Administrative Tools' window to open the 'Services' window.

3. Double-click the name of the service that you tried to start when 'Error 1058' occurred. The 'Properties' window for that service will open.
4. Go to the 'Log On' tab in the 'Properties' window. Check the status of the service. If it is disabled, select 'Enable.'
5. Go to the 'General' tab in the 'Properties' window. Check the option selected in the 'Startup Type' list. If it is disabled, select 'Automatic.' This will cause the service to start when you restart your computer.
6. Close the 'Properties' and 'Services' windows. Restart the computer.

1. Verify that your software is compatible with the operating system you use. Read the software package specifications to make sure it is compatible. If it is then make sure you have the latest software version. Visit the software manufacturer's website and download any patches for the software. This may solve the issue for you.
2. Restart your computer, as this can reset the computer to the correct default configuration and eliminate the fatal error.

3. Update the drivers on your computer. Go to the computer manufacturer website and click on 'Help and Support' or other similar command. Input the computer model number and select the drivers you need. Download the updated drivers available for your machine. Locate the downloaded icons and click twice to install them. Restart your machine. This will sometimes solve fatal exception errors, especially those that pop up when you try to use external devices like printers.
4. Close any other software program that was open at the moment when the error appeared, then try to recreate the situation to see if the program crashes again. If it does, try uninstalling and reinstalling the program that causes the error. Go to 'Start,' 'Control Panel' and select 'Programs.' Locate the program and click 'Uninstall.' Wait for the program to finish uninstalling, and restart your computer. Reinstall the program using your original software CD or download the program from the software manufacturer website.
5. Run the Windows defragmenter utility by going to 'Start,' 'Programs' and select 'Accessories.' Choose 'System Tools' and select 'Defragment.' Wait for the scan disk window to appear and select 'Defragment.' Wait for the defragmentation to finish. This process may take a couple of hours to complete.
6. Remove any newly installed hardware as it may be causing the errors. This especially holds true if you are getting blue screens. Check your RAM memory by taking it in to a computer specialty shop.
7. Verify that your computer is not over-heating and that it has more than 200 megabytes of free space on the drive where your operating system is installed (usually C:). Check the computer temperature in the BIOS screen. Re-start the computer and press the 'Function' key specified to enter BIOS. This prompt will appear on the computer Start screen before the computer enters Windows. Consult your computer manual for further information on your particular BIOS screen.

1. Press the 'Windows' and 'R' keys simultaneously. This displays a 'Run' box at the bottom of your screen.
2. Type 'Inetcpl.cpl' in the 'Run' box and press the 'Enter' key. This opens an 'Internet Explorer Properties' window.

3. Click the 'Advanced' tab.
4. Click the 'Restore Advanced Settings' button. This simply resets all of the options in the 'Settings' section to their default values.
5. Scroll down to 'Browsing' in the 'Settings' section.
6. Remove the check mark in the box next to 'Display a notification about every script error.'
7. Click the 'Apply' button to save your changes.

1. Open 'My Computer' in Windows XP.
2. Find the icon for the hard drive you want to run ScanDisk on. You can run ScanDisk on the system's primary hard drive and also on any secondary hard drives or external hard drives. Right-click on the icon for the hard drive and select 'Properties.'

3. Choose the 'Tools' tab from the hard drive properties window. The ScanDisk utility can be activated from the Error-checking box at the top of the Tools tab. To begin, click the 'Check Now' button.
4. Note the two check boxes displayed. You will want to choose the 'Automatically Fix File System Errors' box. This will perform a basic fast scan of the drive, which will take only a few minutes.
5. Put a check in the 'Scan for and Attempt Recovery of Bad Sectors' box for a more thorough scan. With this checked, Windows XP will take 10 hours or longer to run ScanDisk depending on the size of your hard drive. Run this if you have noticed a problem with the hard drive's performance. For regular checks, run the basic check most of the time and the longer check only occasionally.
6. Hit the 'Start' button to start ScanDisk.
7. Wait for Windows XP to finish running ScanDisk and view the report. ScanDisk will tell you what errors it found and fixed. Click the 'Close' button when are finished viewing the report.

1. Ping the site or sites that are not loading. Simply go to Start/Run and type 'cmd' to open a command prompt. This is a little black box with white letters. Type 'ping' followed by the website address. Just type the domain, such as 'ehow.com.' 'Http://' and 'www.' are not necessary. If you are able to ping the site, but unable to load it, the DNS server is likely the problem. If you are unable to ping the site, you may have latency issues that you should take up with your internet service provider.
2. Flush the DNS cache. Open another command prompt. Type 'ipconfig/flushdns' right where the cursor is and hit enter. Try visiting the site that is giving you problems and see if this corrected the problem.

3. Edit the host file. The host file in Windows is a repository of website IP addresses. Your browser will check there first when trying to connect to a site rather than sending out a message to the DNS server. Open the host file with wordpad at C:\windows\system32\drivers\etc\hosts. Enter the problem website url and corresponding IP address, then try the site again.
4. Check to see that your DNS settings are correct. Contact your administrator if you are on a workplace network or your ISP if you are having trouble at home. They will help you check your setup to insure the DNS server information is correct.
5. Try changing the DNS server to something like Open DNS. Go to your router setup page. Accessing the setup varies depending upon your router or modem manufacturer. Check the packaging or instructions for details. For example, access most Netgear routers by typing 'routerlogin.com' in the address bar of your browser while a simple 'home' gets you to the setup for 2Wire modems and routers. (See Reference 3 below.)
6. Find your DNS setting and change it from 'get DNS settings automatically from ISP' to manual. Enter the server information for your chosen DNS, and try accessing the trouble sites again. This could not only fix your problem, but make your surfing faster going forward.

CCleaner
1. Download Piriform's CCleaner to your hard drive. Double-click the executable to launch the installer. Follow the onscreen prompts to install CCleaner.
2. Launch the software from the 'All Programs' tab on the 'Start' menu. Select the 'Registry' tab. Click 'Scan for issues.' CCleaner will search your registry for any errors.

3. Select 'Fix Selected Issues' when the status bar reaches 100 percent. Click 'Yes' to create a registry backup. Save the registry backup to the 'My Documents' folder on your computer, or, ideally, to a USB flash drive.
4. Click 'Fix All Selected Issues.' Click 'OK.' Click 'Close.' Exit out of Piriform CCleaner.
Eusing Free Registry
5. Download and install Eusing Free Registry Cleaner. Click 'Skip' at the start-up window, or enter your registry key, if applicable.
6. Click 'File' from the menu. Click 'Backup.' Choose a location to save the registry file to and click 'Save.'
7. Select 'Scan registry issue' from the sidebar. Click 'Repair registry issue.' Click 'Close' when the prompt appears. Exit out of Eusing Free Registry Cleaner when you have finished repairing all issues.
TweakNow RegCleaner
8. Download and install TweakNow RegCleaner. Click 'Start,' 'All Programs,' then 'TweakNow RegCleaner' to launch the application.
9. Uncheck 'Clean traces of your computer.' Select 'Analyze' from the 'Window Cleaner' tab.
10. Click 'Fix and Clean' to repair any errors RegCleaner has detected.

1. Click the Windows 'Start' button and right-click 'My Computer.' Click 'Open.'
2. Click the 'Tools' button on the top menu and click 'Folder Options.' Click the 'Files Type' tab.

3. Scroll down and click 'WSH' (Windows Script Host Settings File). Click 'Delete.' Click 'Yes' to confirm and remove it from your computer. Click 'OK' to save the changes and complete the removal process.

1. Insert the Vista disc into your computer. Restart the computer.
2. Press any key as prompted to boot from disc.

3. Select your keyboard, currency, and language settings.
4. Click 'Repair Your Computer.' Select the drive containing Vista and press 'Next' to launch the repair.

Enable DEP
1. To enable DEP for all programs, go to 'Start' and click on 'Control Panel.'
2. In the control panel window that opens up, double-click on the 'System' icon.

3. In the 'System Properties' dialog box that opens up, click on the 'Advanced' tab.
4. Under 'Performance,' click on the 'Settings' button.
5. In the 'Performance' dialog box that opens up, click on the 'Data Execution Prevention' tab.
6. Click on the 'Turn on DEP for all programs and services except those I select' option.
7. Click on 'OK' to close the 'Performance Options' dialog box. Click on 'OK' to close the 'System Properties' dialog box. Restart your computer.
Add a Program to DEP Exception List
8. Some programs may not work properly because of your enabling DEP for all programs. However, you can overcome this problem by adding that program to the DEP exception list. To add a Program to DEP exception list, go to 'Start' and click on 'Control Panel.'
9. In the control panel window that opens up, double-click on the 'System' icon.
10. In the 'System Properties' dialog box that opens up, click on the 'Advanced' tab.
11. Under 'Performance,' click on the 'Settings' button.
12. In the 'Performance' dialog box that opens up, click on the 'Data Execution Prevention' tab.
13. Click on the 'Add' button.
14. In the 'Open' dialog box that opens up, search and select the program file that you want to add as an exception.
15. Click on 'Open.'
16. Click on 'OK' to close the 'Performance Options' dialog box. Click on 'OK' to close the 'System Properties' dialog box. Restart your computer.

1. Determine if new hardware is causing the problem. If you've recently installed any new hardware, such as additional RAM, a new video card or a new hard drive, remove it or replace it with a different piece of hardware and see if the problem occurs again. If it does, then the problem is not in the new hardware. If it does not, then the problem is most likely with that piece of hardware.
2. 'Roll back' the computer to the last known good configuration to fix driver-related errors. Restart the computer and press the 'F8' key as the computer boots up. Once the Windows boot screen appears, choose the 'Last known good configuration' option and press 'Enter.' This procedure will attempt to start the computer in the state in which it was last working properly. You can also try choosing the 'Safe Mode' option to boot the computer and remove the faulty driver software or any other type of software that may be causing the page fault error.

3. Perform an operating system repair operation. This operation will replace all of your core Windows files on your computer but leave your data intact. Insert your Windows XP CD into the computer and boot the computer from the CD. Once the Windows setup screen appears, choose the option to install Windows, press the 'F8' key to agree to the license terms, select the version of Windows XP you want to install and then press the 'R' key. This will launch the automated repair installation process, which can take 30 or more minutes to complete. Once the process is completed, sign back into Windows and see if the page fault error is gone.

1. Turn on your computer and insert the Windows installation disk into the CD\DVD drive. Turn off your computer. Press the 'Power' button to restart it. Follow on-screen prompts to press any key on your keyboard. This will boot your computer from the Windows disk.
2. Double-click 'System Recovery Options' on the 'Install Windows' screen. This loads the 'Language Selection' screen. Click the 'Next' button at the bottom of this screen.

3. Click the 'Repair your computer' link. This loads a 'Select your Operating System' window. Click the 'Next' button. This displays a 'System Recovery Options' list.
4. Double-click the 'Startup Repair' link. This triggers an automatic scan of your computer for damaged or missing Win32-based system files. The process also automatically replaces the damaged files. Your computer may restart multiple times during this process.
5. Remove the Windows disk from your computer once the utility notifies of completion and restart your computer.

Reset the BIOS
1. Turn on your HP laptop with Windows Vista or Windows 7 and press the 'Esc' key repeatedly to access the startup Menu. Press 'F10' to access the BIOS.
2. Press 'F9' to restore the BIOS to its default settings. Press 'Enter' to verify that you want to restore the BIOS default settings.

3. Press 'F10' to save your changes and exit the BIOS. Press 'Enter' to confirm that you want to save the BIOS changes and continue booting up the laptop. Proceed to Section 2.
HP Hard Disk Test
4. Hold the Power button down for 15 seconds when the laptop is turned on to turn off the laptop.
5. Press the Power button again to turn on the laptop and press the 'Esc' key repeatedly to access the startup Menu.
6. Press 'F2' to access the System Diagnostics. Click 'Hard Disk Test' to begin testing the hard drive. If 'Pass' is displayed after all of the tests then the program fixed the error. If 'Fail' is displayed after any of the tests, proceed to Section 3 if you are using Windows Vista and Section 4 if you are using Windows 7.
Recover Windows Vista Factory Settings
7. Click 'Start,' 'All Programs,' 'Recovery Manager' and 'Recovery Manager' again to open the HP Recovery Manager.
8. Click 'Advanced Options,' then click 'System Recovery' and 'Next.' The laptop will restart and will boot up to the HP Recovery Manager.
9. Click 'System Recovery' and click 'Next.' Click 'No' when asked if you want to use Microsoft System Restore and click 'Next.' Select 'Recover without backing up your files' and click 'Next.' Click 'Next' to begin the recovery process. When the process is finished the laptop will restart and boot to the Windows Vista setup screen.
Recover Windows 7 Factory Settings
10. Click 'Start,' 'All Programs,' 'Recovery Manager' and 'Recovery Manager' again to open the HP Recovery Manager.
11. Click 'System Recovery.' The laptop will restart and will boot to HP Recovery Manager. Click 'System Recovery,' then click 'Next.' Click 'No' when asked if you want to use Microsoft System Restore and click 'Next.'
12. Click 'Recover without backing up your files' and click 'Next.' Click 'Next' to begin the recovery process. When the process is finished the laptop will restart and boot to the Windows 7 setup screen.

1. Log onto the Microsoft Windows Script website http://www.microsoft.com/downloads/details.aspx?FamilyId=C717D943-7E4B-4622-86EB-95A22B832CAAdisplaylang=en (see Resources) to download the script update that will fix Runtime Error 429.
2. Click on the 'Download' button. Click the 'Save' button in the 'File Download-Security Warning' dialog box.

3. Select a location on your hard drive to download the update to. When you choose a location, click on the 'Save' button in the 'Save As' dialog box.
4. Find the download in the location on your hard drive that you chose in step three and double click the executable file. Click on the 'Run' button in the 'Open File-Security Warning' dialog box.
5. Confirm that you want to install the 'Windows Script 5.6' update by clicking on the 'Yes' button. Click the 'Yes' button after reading and agreeing to the license agreement. The update will install to your computer. It may take several minutes.
6. Click the 'OK' button in the 'Windows Script 5.6 is now installed!' box to finish the installation. The Runtime 429 error should no be fixed and eliminated.

Access the Recovery Console
1. Insert the Windows XP installation disc into your computer's CD-ROM drive, and restart the computer.
2. Press the 'R' key on the keyboard when the 'Welcome to Windows Setup' window appears.

3. Enter the Administrator account password when prompted, and wait for the Command Prompt to appear.
Run 'Chkdsk'
4. Type 'chkdsk C: /R' in the Command Prompt, and hit the 'Enter' key.
5. Wait as the computer scans and recovers readable information.
6. Reboot the computer. If the problem is fixed, you should not see the blue screen error message during startup.

1. Double-check your Internet connection to be sure your computer is connected to the Internet.
2. Check your Internet Adapter to make sure it is enabled, by clicking on 'Start', 'Run' and typing ncpa.cpl. Then, click 'OK' and click 'Internet Connections' to make sure it is enabled. As long a you see the internet adapter listed, it is enabled. If it is not listed, restart the adapter and try again.

3. Reset your modem by unplugging it and plugging it in again.
4. Use the Device Manager to uninstall the modem and then reinstall the modem. Click on 'Device Manager,' then choose the modem. Click 'uninstall,' and the computer will automatically uninstall the modem. Then, reboot your computer and plug your modem into it once again. The computer will recognize the modem and will ask you if you would like to install the new hardware. Click 'Yes' or 'Install,' and the computer will automatically install the modem once again. Once this happens, the error should be cleared.

1. Click the 'Start' button and then go to the 'All Programs' icon.
2. Click on the 'Windows Update' icon and wait for the software to open.

3. Click 'Check for updates' on the right side of the window.
4. Click 'Install Updates' at the bottom of the window.
5. Restart your system.

1. Ensure that your PC computer has an active Internet connection. No Remote Desktop sessions will work unless you are connected to the Internet.
2. Perform a full restart of your computer. Sometimes a simple reboot will fix a minor issue with Remote Desktop that was preventing connections from being established.

3. Open the Start menu and click 'Control Panel.'
4. Double-click 'Display' and go to the 'Settings' tab at the top of the pop-up window.
5. Click on the 'Advanced' button and go to the 'Adapter' tab.
6. Press the 'Properties' button in the 'Adapter Type' box.
7. Go to the 'Driver' tab and click 'Update Driver.'
8. Choose to search for driver updates through Windows Update and then wait for the Hardware Update Wizard to find and install the updated graphics driver.
9. Restart your computer and attempt the Remote Desktop connection again.

1. Don't panic. When your desktop goes blue, you'll get the same feeling in your gut that you get when you're speeding and you see police lights flash on in your rearview mirror. The Blue Screen Virus won't be the death of your computer.
Print this article so you can follow the directions when you're dealing with the Blue Screen Virus. (You won't be able to open any programs while you're killing the virus, including Internet Explorer or Firefox, so it's best if you have this in your hands). Do not do anything that these instructions do not tell you to do.
2. Type 'SmitFraudFix' or 'SmitFraudFix.exe' in your Internet search bar and press 'Enter.'

3. When 'SmitFraudFix' comes up on the search list, choose a website with the SmitFraudFix.exe program and download it. Save the file to your desktop so that it's easily accessible. Click on the 'Show desktop' icon to ensure that the program is on your desktop.
4. Close all open programs.
5. Restart your computer.
6. As the computer restarts, press F8 continuously until a menu screen appears with a list of Boot Options.
7. Click on '1. Run Windows in Safe Mode.' Wait until the computer restarts and log in. The desktop will appear in Safe Mode with big pixelated icons.
8. If there are any windows open (there shouldn't be any unless the computer or the Blue Screen Virus prompts them to open), close them. Click on the 'SmitFraudFix.exe' icon on the desktop to start the program.
9. Press the space bar to get past the SmitFraudFix.exe credits screen and a menu will appear.
10. Press '2' on your keyboard to select 'Clean (safe mode recommended).' SmitFraudFix.exe will clean the Blue Screen Virus and anything associated with it from your computer. This may take awhile depending on the speed of your computer.
11. When SmitFraudFix.exe is done cleaning your computer, the Windows Disk Cleanup program will clean immediately thereafter. Do not press 'Cancel.'
12. When Windows Disk Cleanup is finished cleaning, SmitFraudFix.exe will offer to clean your system registry. Press 'Y' and 'Enter' to allow the program to clean your system registry.
13. A red screen will appear that says 'Computer will reboot now. Close all applications.' Press the spacebar to close SmitFraudFix.exe.
14. Allow the system to reboot and log in. SmitFraudFix.exe will automatically open a notepad file with a log of the infections it has killed. Close the notepad and try surfing the web for awhile to ensure that the Blue Screen Virus is completely gone. If there are no pop-ups and you're not directed to web pages to which you don't want to go, then the virus is eradicated. You can then delete SmitFraudFix.exe from your computer.

Determine Windows Version
1. Click 'Start' and select 'Run.' Alternatively, you may select 'Start Search.'
2. Type 'msinfo32.exe' into the text box and press 'Enter' or click 'OK.' This will open the System Information window.

3. Highlight 'System Summary' and locate the entry for 'System Type.' The value 'x86-based PC' is for the 32-bit version of Windows. The value 'x64-based PC' is for the 64-bit version of Windows.
Install Windows Update Service
4. Click the appropriate TrustedInstaller file for your version of Windows (see Resources).
5. Choose 'Save File' and select 'Desktop.' Click the 'Save.'
6. Double-click 'windowsupdateagent20-x86.exe' or 'windowsupdateagent30-ia64.exe' to install the Windows Update Agent.
7. Reboot your computer, if prompted, after completing the installation.
Reset Windows Update Components
8. Go to the Microsoft Web page for knowledge base article 971058.
9. Scroll down and click the 'Fix-It' button. Click the 'Run' button when the File Download dialog box appears on the screen.
10. Select 'Default' for the mode and then follow the instructions in the Fix it wizard. Restart your system, if prompted, to complete the process.

Reinstall Javascript on a Mac Computer
1. Understand how the Javascript software code works. Javascript is integrated into your web browser (e.g. Safari or Mozilla Firefox) and is not a stand-alone program. Reinstalling Javascript typically involves reinstalling your entire browser. Thus, it is best to go through several troubleshooting steps to make your current version of Javascript function before reinstalling your browser.
2. Check for system software updates from Apple. Updates to the Javascript technology are delivered to your computer through such updates. Click the Apple icon in the top left-hand corner of the screen and select 'Software Update.' Download all critical updates.

3. Restart your computer. This clears your system cache and can help resolve any Javascript issues you are experiencing. Click the Apple icon in the top left-hand corner of the screen and select 'Restart.'
4. Check that Javascript is enabled in your web browser. Launch Safari and click 'Preferences.' Click the icon for 'Security' and select the checkbox next to 'Enable Javascript.' Close the dialog box and quit Safari. When you launch Safari again, Javascript will be enabled.
5. Delete the Safari system file. Quit Safari and open the Library file in your Home folder. Double-click the 'Preferences' folder. Locate the 'com.apple.safari.plist' file and delete it. Launch Safari again and see if you still experience problems with Javascript. If you do, launch the browser and download the most recent copy of Safari from Apple's website (link in the Resources section). Delete the copy of Safari in your 'Applications' folder and double-click the installation file you just downloaded to reinstall your browser.
Reinstall Javascript on a Windows Computer
6. Remember that Javascript is not a stand-alone piece of software and is integrated directly into your Windows browser (e.g. Google Chrome or Microsoft Internet Explorer). Reinstalling the Javascript software usually requires a reinstallation of your browser. Therefore, it is ideal to troubleshoot your current version of Javascript before reinstalling your browser.
7. Check for system software updates from Microsoft. Important security updates and bug fixes to the Javascript on your computer are installed through such updates. Launch Internet Explorer and go to the Microsoft Windows Update website (link in the Resources section). Download all critical updates suggested by Microsoft.
8. Restart your PC. This will clear the Windows system cache and may assist in resolving any Javascript errors you are encountering. Click the Start menu in the lower left-hand corner of the screen and select 'Restart.'
9. Verify that Javascript is enabled in your Windows web browser. Launch Internet Explorer and click 'Tools' in the top menu. Select 'Internet Options' from the drop down menu. Click 'Security.' Select the 'Internet' zone. Click 'Default Level' and close the dialog box. Refresh your webpage to enable Javascript.
10. Reinstall Internet Explorer (IE). The process for reinstalling the Internet Explorer web browser differs depending on the version of the browser you are using (e.g. 6, 7 or 8) and the version of Windows you are running (e.g. Windows XP or Windows Vista). Follow the reinstallation instructions on Microsoft's support website (link in the Resources section). Typically, the process involves restarting your computer using the Windows installation disks and reinstalling a clean copy of IE on the system level.

Using a Registry Cleaner
1. Download and install CCleaner free.
2. Launch your program after it has installed, and click the 'Registry' button on the left panel.

3. Click 'Scan for issues.' CCleaner will scan the registry for missing leftover entry values, missing shared dll files and unused files extensions.
4. Click 'Fix selected issues' when the scan is complete and errors have been detected. Click 'Yes' to back up and save the registry. Click 'Fix all selected issues' and click 'OK' to removed unnecessary entries and restore missing files.
Tips to Help Prevent Registry Errors.
5. Follow the corrects steps to uninstall programs you no longer want on your computer. This may vary depending on the program. Some programs can be uninstalled from the control panel, and others have to use an uninstaller.
6. Run virus scans at least once a week to remove malicious parasites from the registry. If you do not have an antivirus program, download and install AVG Antivirus free.
7. Do not download and install programs or games from malicious websites such as Warez websites. Most downloads from these type of websites include Trojan horses (Trojans) that cause registry errors.
8. Do not download attachments from emails that look questionable. They could contain worm parasites that cause registry errors and damage system files.

Update device drivers
1. Click 'Start 'and 'Run'.
2. Type 'devmgmt.msc' (without quotes) in the 'Open' field and click 'Open'. This opens the 'Device Manager' window.

3. Look in the list for drivers with an exclamation mark, which indicates the driver is not properly installed or needs to be updated.
4. Right-click on the bad driver.
5. Click 'Update Driver' to open the Hardware Update Wizard. Follow the instructions to update your driver.
Uninstall incompatible software
6. Open the Control Panel.
7. Double-click 'Add or Remove Programs'; this opens the programs list.
8. Uninstall any software you recently loaded that may be the cause of the error.
Windows Update
9. Go to 'Start' and click 'Windows Update'. This opens the update website.
10. Select 'Express'. Windows Update will download updates and security patches, and will update old drivers.
11. Restart your computer.

1. Shut down Microsoft Windows Defender by right-clicking on the program icon in the lower-right task bar and clicking the 'Shut down Microsoft Antispyware' option. Do the same for any third party anti-virus programs running. If the error persists, move on to the next step.
2. Click the 'Start' button in the Windows desktop. Click the 'Control Panel' option and then click 'Performance and Maintenance.' Run the 'Disk Cleanup' utility by clicking on the 'Free up Space on Your Hard Disk.'

3. Insert a check mark by the following options on the disk tab: 'Downloaded Program Files,' 'Temporary Internet Files,' 'Temporary Files,' 'Temporary Offline Files' and 'Offline Files.' Delete the files and clear out the cache by clicking the 'OK' button. Start the process by clicking the 'Yes' button.
4. Attempt to install the application again. This time, the installation should be successful.

1. Turn on your computer.
2. Insert your Windows XP install CDs immediately after you turn on your computer.

3. Select the option to boot Windows XP from the CD.
4. Press the “R” key to open the recovery console.
5. Type your computer administrator's password when prompted. If you have not set a password for the administrator user account on Windows, you do not need to enter a password. When you are finished, press enter.
6. Type “chkdisk” (without the quotation marks) at the command prompt and press “Enter.” Wait for the chkdisk program to complete.
7. Remove your Windows XP installation CD and type “exit” at the command prompt. Press “Enter.” This will reboot your computer. It should start normally now.

1. Turn off the computer you want to recover. Restart the computer, pressing the 'F8' key after you start the computer but before Windows starts to load. The computer will display boot options, including safe mode.
2. Use the arrow keys to navigate to and highlight safe mode. Press the 'Enter' key to boot the computer into safe mode.

3. Click the 'Start' button in the safe mode environment, and then click 'Help and Support' to open the Help and Support page.
4. Click 'Performance and Maintenance' on the Help and Support page, then click 'Using System Restore to undo changes.'
5. Click 'Run the System Restore Wizard.' This starts the wizard. Select a restore point from the list of restore points in the wizard, and then click the 'Next' button.
6. Follow the prompts in the wizard. The wizard will roll back the system to a known good states, reversing the damage and restoring the system to a working condition. The computer will restart after roll back to complete the process.

1. Click on the Windows 'Start' button, click on 'All Programs,' then click on the 'Windows Live Mail' shortcut icon. This will open the Windows Live Mail program.
2. Right-click on your email account, on the left, then click on 'Properties.' This will open the account settings window in which you can ascertain the outgoing SMTP server.

3. Click on the 'Servers' tab. Establish the SMTP server, which is located in the text field labelled 'Outgoing mail (SMTP).' Make a note of the SMTP server. For explanation purposes, we shall use the example of 'mail.btinternet.com.'
4. Click on the Windows 'Start' button, type 'Command Prompt' in the search text field, then click on 'Command Prompt,' which should be the first item. This will open a Microsoft Windows Command Prompt, in which you can execute command line applications.
5. Type the following command without quotation marks: 'ping mail.btinternet.com' and press 'Enter' on your keyboard. If you see the message 'Request timed out,' this indicates that you cannot connect to the SMTP server, which typically indicates that the server is down. This is usually the case if the server is undergoing maintenance locally.
6. Wait for a few hours and try to send a message in Windows Live Mail again. Typically, mail server maintenance takes up to 24 hours to be completed.

1. Locate the 404 error. Typically when there is a 404 error message on your website you are not aware of it. An easy way to locate 404 error messages is to sign up for Google Webmaster tools. Get a Google account and register your websites with them. You will have to insert a unique piece of code exactly where they tell you to to validate your site with them. Once that happens Google will regularly look at your sites and tell you if they find any 404 error messages. Alternately, you can ask users to contact you if they come across 404 errors on your site.
2. Determine why there is a 404 error. Once you have located the 404 error you need to determine what caused it. Typically this occurs due to a webpage getting moved or a webpage getting renamed. To see which is the culprit, look at the web address where the 404 error is and compare it to what the web address should be. That will tell you if the problem is a page moving or a page being renamed that is the problem.

3. Change the URL if the page was renamed. If your page was renamed, you will need to change the URL, or web address, of all of the links that were pointing to the old name. You will need to do this on your web page files that you should have stored someplace. Use a web design software, such as Dreamweaver or Frontpage, to make the changes. Then upload the newly changed pages to your hosting company with your normal FTP program to replace the pages that have outdated info.
4. Redirect the page if it has moved. If your webpage was moved then you will need to do a 301 redirect to fix the 404 error. You will need to create a .htaccess file, which you can do with Notepad or with the freeware Notepad program. You will have one line in your file. It will read: 'redirect 301 OLDLOCATION.htm http://www.NEWLOCATION.com'. Be sure to put the actual old location where 'OLDLOCATION.htm' is and put the new location of the page where 'http://www.NEWLOCATION.com' is. Save this file and upload it using your normal FTP program to your domain.
5. Test to see whether the error was resolved. Once you correct the problem that caused the 404 error, you should go to your website to test it out and see if it worked. You may have to click 'refresh' or F5 to see the most updated version of your website.

1. Any time you make changes to an operating system, it's advisable to back up all the files and data on your PC.
2. Once your data is backed up, shut down your computer.

3. Hold the F8 key down while you restart the computer. At the prompt, choose to reboot in safe mode.
4. Once your desktop appears, click the 'Start' menu, and select 'Run.' This will open a command prompt. Type 'regedit' in the command prompt window to open the registry editor.
5. Just in case something goes wrong, back up the registry. In the registry editor's menu, Click 'File' and then 'Export.' Select 'All' under 'Export Range.' Save the file to a folder you can easily find.
6. Now search the editor for the 'wgalogon' folder and delete it. Close out of the registry editor.
7. Use your Windows search to find any 'wga*' files and delete these files.
8. Now reboot your computer in 'normal' mode. You should never see another WGA error message again.

1. Click the 'Start' button and type 'cmd' into the search box. Press the 'Enter' key and a DOS window will open.
2. Type 'msiexec /unregister' and press the 'Enter' key to unregister the Windows Installer engine. Type 'msiexec /regserver' and press 'Enter' to reregister the Windows Installer engine.

3. Type 'msiexec' and press the 'Enter' key to see if there are any error messages. If an error message appears you may need to download and reinstall the Windows Installer. If no errors appear run the update for the program or try again to remove it.
4. Double click the setup file for the program update to run the install.
5. Click the 'Start' button and type 'programs.' Click the option for 'Add or Remove a Program.' Run the uninstall if you are tying to remove a program.

Virus Software
1. Start your Windows computer while tapping on the 'F8' key. Choose 'Safe Mode' from the computer screen's Boot Menu.
2. Click on your anti-spyware software application to launch it.

3. Run a 'Full Scan' of your computer.
4. Click the 'Delete' button on the anti-spyware program to delete the viruses from your computer.
5. Restart the computer.
System Restore
6. Start your Windows computer while tapping on the 'F8' key. Choose 'Safe Mode' from the computer screen's Boot Menu.
7. Click on the 'Start' menu. Click on the 'All Programs' option and then click on the 'Accessories' option.
8. Click the 'System Tools' option and then click on the 'System Restore' option.
9. Follow the prompts on the restore option until you come to a window where you can choose your restore point. Click on the restore point you want and click on the 'Restore' button.
10. Restart your computer after the computer has run the restore software.

1. Press the 'Windows' and 'R' keys simultaneously on your keyboard. This displays a 'Run' box on your screen.
2. Type 'Sysdm.cpl' in the 'Run' box and click the 'OK' button. This opens a 'System Properties' window.

3. Click the 'Advanced' tab on the 'System Properties' window. This tab contains three sections. Each section has a 'Setting' button.
4. Click the 'Setting' button in the 'Startup and Recovery' section at the very bottom. This opens a 'Startup and Recovery' window on your screen.
5. Click to remove the check mark from the box next to 'Automatically restart' under the 'System failure' section. This will prevent the computer from automatically restarting when a blue screen error occurs.
6. Click the 'OK' button at the bottom of the 'Startup and Recovery' tab to save your changes. This brings you back to the 'System Properties' window. Click the 'OK' button on the bottom of the 'System Properties' dialog. You must restart your computer to ensure this change is applied.

1. Insert your Windows Vista or 7 discs in your computer drive and restart your computer.
2. Hold down the 'F8' key on your keyboard while the computer boots up. This will open the 'Advance boot options' screen.

3. Select 'Repair my computer' and press 'Enter.'
4. Select 'Startup Repair' from the list of options and click 'Next.' Startup repair will scan your computer for corrupted and damage files, repair them and boot up your computer.

Windows Update
1. Click the 'Start' menu, then click the 'All Programs' button.
2. Click the 'Windows Update' icon from the menu.

3. Click 'Check for updates' on the left side of the screen.
4. Click the 'Microsoft Update' package, then click 'Install Updates' at the bottom of the screen.
5. Restart your computer after the updates have been installed.
Turn Off Debugging
6. Open Internet Explorer. Click the 'Tools' button.
7. Click the 'Internet Options' menu.
8. Click the 'Advanced' tab.
9. Click on the 'Disable script debugging (Internet Explorer) and Disable script debugging (Other)' boxes.
10. Click 'OK'.

1. Hold down the 'Windows' key and 'R' to open Run. Type 'cmd' or 'cmd.exe' into the dialog box. Press 'OK' to open Command Prompt.
2. Enter 'taskkill /f /im explorer.exe' into Command Prompt. Press 'Enter' to terminate the running process.

3. Type 'explorer.exe' into Command Prompt. Press 'Enter.' Command Prompt will restart Windows Explorer.

1. Put your Windows 7 installation disc into your computer's optical drive and start the computer.
2. Press any key on the keyboard, when prompted, to start the repair. Choose your language and then choose your time from the menu. Choose your currency and then choose the kind of keyboard you are using. Click 'Next.'

3. Click the 'Repair' button to start the repair on your system. Click 'Next.'
4. Click on the 'Command Prompt' option in the 'System Recovery Options' menu on the screen. Type 'bootrec.exe' and press 'Enter' when you are in the command prompt.
5. Type '/FixBoot' when prompted and then press the 'Enter' key. Wait for the computer to fix your boot files and restart automatically.

1. Open Internet Explorer.
2. Click 'Tools.'

3. Click 'Internet Options.'
4. Click on the Advanced tab.
5. Click 'Disable Script Debugging' if using Internet Explorer 6 or earlier. Un-check the box next to the 'Display a Notification About Every Script Error' option if using a later version of the browser.
6. Click on the Security tab. Click 'Default Level.'
7. Click 'OK.'
8. Click on 'Tools' in the Internet Explorer task bar. Click on 'Internet Options.' Click on the General tab.
9. Click 'Settings' next to the option labeled 'Temporary Internet Files.' Click 'Delete Files.' Repeat this action for the options labeled 'Delete Cookies' and 'Clear History.'
10. Click 'OK.'

Clear Temporary Internet Files
1. Launch Internet Explorer and press “Alt” if menu items are not visible above the address bar. Click “Tools” then “Internet Options.” Click the “Delete” button in the “Browsing History” section. Click to select the “Temporary Internet files” check box. Click to clear the remaining check boxes. Click the “Delete” button. Click the “OK” button.
2. Start Mozilla Firefox and press “Ctrl-Shift-Del.' Click to select the “Cache” check box. Click to clear the remaining check boxes. Click the “Clear Private Data Now” or “Clear Now” button.

3. Open the Safari Web browser and press the “Alt” key so the menu items are viewable. Click the “Edit” menu. Click “Empty Cache” and click “Empty.”
4. Restart the Web browser. Connect to Yahoo! Mail and verify that errors no longer appear.
Web Browser Reset
5. Open Internet Explorer and press “Alt” key if menu items are not listed above the address bar. Click the “Tools” menu and then click the “Advanced” tab. Click to clear the “Delete personal settings” check box. Click “Reset” in the “Reset Internet Explorer Settings” box. Click “Close” and click “OK.” Restart Internet Explorer.
6. Open the Safari Web browser and click the “Gear” icon on the right side of the Web browser window. Click the “Reset” button in the window that appears. Restart Safari.
7. Click the Windows “Start” button, then type “firefox –safe-mode” in the “Search” box and press “Enter.” Click to select the “Disable all add-ons,” “Reset toolbars and controls,” and “Reset all user preferences to Firefox defaults.” Click the “Make Changes and Restart” button.
8. Launch your Web browser and connect to Yahoo! Mail. Verify that errors no longer appear.

1. Click on the 'Start' button at the bottom of the desktop to open the Start menu.
2. Move to the 'Run' option in the Start menu. Click on 'Run' to open the Run text box.

3. Type 'regedit' in the Run text box and hit the enter key to open the Registry Editor.
4. Navigate to the top of the tree menu on the left side of the screen. Click the ' ' sign next to 'HKEY_LOCAL_MACHINE. Continue clicking the plus signs next to 'SOFTWARE,' 'Microsoft,' Microsoft Games,' 'Flight Simulator' and '9.0.' Each time you click to open a folder (plus sign) a new list of folder will become available. Move to the next section and click the plus sign again.
5. Select the 'EXE Path' from the pane on the right side of the window and right click on your mouse. EXE Path sits inside the final folder opened in the last step, '9.0.'
6. Choose Modify from the options that appear next to the cursor.
7. Move to the 'Value Data' text box and delete the information in the box. Move to the end of the data and press the backspace button on your keyboard until all information is gone. Click 'OK' to continue.
8. Close the registry editor.
9. Open the Microsoft support page for this error in your computer browser (see 'References').
10. Download the file in step 3 of the 'Update Error Type: 25'on the page to your computer desktop. Click on the file and then the 'Download' button. Close the computer browser once download is complete.
11. Locate file 'Fs91upd.exe' on the desktop. Double-click on the file to begin installation. Follow the onscreen instructions to complete the repair.

Capturing a Blue Screen that Occurs While the System is Running
1. Right click the 'My Computer' icon on the desktop and click 'Properties.' If this icon is not displayed on the desktop, click the 'Start' button, then right click the 'My Computer' icon on the 'Start' menu.Note: If the blue screen error prevents the computer from booting fully into Windows, skip to Section 2.
2. Click the 'Advanced' tab, then click the 'Settings' button under 'Startup and Recovery.'

3. Remove the check from the box labeled 'Automatically restart,' located under 'System failure.'
4. Click 'OK' to close each open window. If a system failure occurs, the blue screen error will be displayed until you manually restart the computer, giving you an opportunity to record the error message.
Capturing a Blue Screen that Occurs While the System is Booting
5. Tap the F8 key while the computer starts up. This displays the 'Advanced Boot Options' screen.
6. Use the down arrow key to select 'Disable automatic restart on system failure.'
7. Press 'Enter.' The computer will restart, pausing if a blue screen error is displayed and giving you sufficient time to record the error message.

1. Refresh the page that failed to load. If the page reloads, you just had a momentary lapse in service that happens with most providers. Between each following step, try refreshing the page to see if the problem is resolved.
2. Check the page address you typed into the address bar to make sure it is spelled right. An error in the URL address could cause this error message.

3. Go to your connection settings and make sure the settings match those of your Internet service provider or local area network. Do this by clicking on Tools on the toolbar, then Internet Options. Under the Connections tab, click Settings.
4. Click the 'Detect Network Settings' link on the Internet Explorer page accompanying the error message to let Windows try and find an optimum connection.
5. Download DNS error fix software off the Internet if no other option works (see Resources). The software is free on some websites and should be able to identify the problem and correct it.

1. Right-click 'My Computer,' and then click 'Manage.' Double-click 'Services and Applications,' and then click 'Services.' In the right pane, right-click 'Windows Event Viewer,' and then click 'Stop.' This disables the Event Viewer service.
2. Restart your computer.

3. Search for the log file you want to fix (Application.evt, Security.evt, or System.evt), in your Windows folder, and then rename it to [filename].old.
4. Right-click 'My Computer,' and then click 'Manage.' Double-click 'Services and Applications,' and then click 'Services.' In the right pane, right-click 'Windows Event Viewer,' and then click 'Start.' This enables the Event Viewer service and creates a new log file.
5. Restart your computer. Event Viewer will begin to log events in the new log file.

1. Click 'Start' on the desktop and then select 'Find,' followed by 'Files and Folders.'
2. Type '.pwl' in the name box; then select 'Find Now.' These are password files.

3. Delete all .pwl files that are detected.
4. Click 'Close' and then restart the computer. When the computer restarts, the passwords will be re-created, correcting the error.

1. Restart your computer.
2. Press and hold 'F8' key while your computer starts booting. Highlight 'Safe Mode With Networking.' Press the 'Enter' key.

3. Click the Start menu. Type 'Run' in the search bar.
4. Type 'regedit' and hit 'Enter' key to open Windows Registry Editor.
5. Navigate to 'HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows NT/CurrentVersion/Winlogon/Notify.'
6. Right-click 'WGALogon' in the right panel and select 'Delete.'
7. Close Windows Registry. Reboot your computer.

1. Log into the Domain controller either in console or via RDP
2. Download DcDiag.exe from microsoft if you do not have the Windows 2000 support tools installed. You can find it at http://www.microsoft.com/downloads/details.aspx?familyid=23870A87-8422-408C-9375-2D9AAF939FA3displaylang=enYou can download it and extract it to anywhere you like.

3. Open a command window (Start menu -> Run -> Type 'cmd' with out quotes and hit enter/click ok), now change directory to where the executable is located.
4.

Type 'ipconfig /flushdns', then 'ipconfig /registerdns' (with out the quotes) to flush out the DNS resolver cache and register the DNS source records, respectively.Some people like to clear the ARP cache as well, you can do this by typing 'arp -d *' at the command prompt with out quotes. This part is optional.
5. At the prompt type in dcdiag /fixRead through the output. You will most likely have the following text somewhere in your output:Server GUID DNS name could not be resovled to an ipaddress.
Althought GUID could not be resolved, the server name resolved to the ip address x.x.x.x and was pingable
6. Still at the command prompt, type 'dcdiag /fix', then 'net stop netlogon' and 'net start netlogon' (again with out the quotes) to finalize the changes.Run dcdiag one more time to make sure the domain controller's DNS is working. You should no longer get the error mentioned in step 5. Some other NIC related errors may show up, but you can dismiss those for the most part it wont affect your installation (you couldnt get this far if there were serious NIC problems)
7. You should now be able to add member computers to your new domain and add domain controllers.

1. Reboot your computer and run the program again, if the error was the result of using a specific program. Sometimes a restart can fix the problem.
2. Note the name and location of the DLL, if you still have the error after reboot. Search for the DLL in question on DLL-Files.com, and download it. Save the file in the location mentioned in the error message, and try again.

3. Download an anti-spyware program, if you don't already have one, and use it. RUNDLL errors are often caused by the dastardly tricks of malevolent software, and merely fixing the one at hand won't prevent future errors. If spyware is the cause of the error, anti-spyware software will take out the perpetrator.

1. Click on the 'Start' button and then enter 'regedit' into the 'Search' text box. Press the 'Enter' key on your keyboard and the Registry Editor window will appear.
2. Click on the 'HKEY_LOCAL_MACHINE' folder from the right side of the window. Click on the 'SYSTEM' folder.

3. Click on 'CurrentControlSet' folder and the click on the 'Control' folder. Click on the 'Class' folder and then click on the '4D36E965-E325-11CE-BFC1-08002BE10318' folder.
4. Right-click on the 'Upperfilters' entry and then click on the 'Delete' option. Right-click on the 'Lowerfilters' entry and then click on the 'Delete' option.
5. Close out of the Registry Editor window and restart your computer. The error code 19 will no longer appear.