How to Repair the Microsoft Windows Fatal Error
1. Verify that your software is compatible with the operating system you use. Read the software package specifications to make sure it is compatible. If it is then make sure you have the latest software version. Visit the software manufacturer's website and download any patches for the software. This may solve the issue for you.
2. Restart your computer, as this can reset the computer to the correct default configuration and eliminate the fatal error.
3. Update the drivers on your computer. Go to the computer manufacturer website and click on 'Help and Support' or other similar command. Input the computer model number and select the drivers you need. Download the updated drivers available for your machine. Locate the downloaded icons and click twice to install them. Restart your machine. This will sometimes solve fatal exception errors, especially those that pop up when you try to use external devices like printers.
4. Close any other software program that was open at the moment when the error appeared, then try to recreate the situation to see if the program crashes again. If it does, try uninstalling and reinstalling the program that causes the error. Go to 'Start,' 'Control Panel' and select 'Programs.' Locate the program and click 'Uninstall.' Wait for the program to finish uninstalling, and restart your computer. Reinstall the program using your original software CD or download the program from the software manufacturer website.
5. Run the Windows defragmenter utility by going to 'Start,' 'Programs' and select 'Accessories.' Choose 'System Tools' and select 'Defragment.' Wait for the scan disk window to appear and select 'Defragment.' Wait for the defragmentation to finish. This process may take a couple of hours to complete.
6. Remove any newly installed hardware as it may be causing the errors. This especially holds true if you are getting blue screens. Check your RAM memory by taking it in to a computer specialty shop.
7. Verify that your computer is not over-heating and that it has more than 200 megabytes of free space on the drive where your operating system is installed (usually C:). Check the computer temperature in the BIOS screen. Re-start the computer and press the 'Function' key specified to enter BIOS. This prompt will appear on the computer Start screen before the computer enters Windows. Consult your computer manual for further information on your particular BIOS screen.