Capturing a Blue Screen that Occurs While the System is Running
1. Right click the 'My Computer' icon on the desktop and click 'Properties.' If this icon is not displayed on the desktop, click the 'Start' button, then right click the 'My Computer' icon on the 'Start' menu.Note: If the blue screen error prevents the computer from booting fully into Windows, skip to Section 2.
2. Click the 'Advanced' tab, then click the 'Settings' button under 'Startup and Recovery.'

3. Remove the check from the box labeled 'Automatically restart,' located under 'System failure.'
4. Click 'OK' to close each open window. If a system failure occurs, the blue screen error will be displayed until you manually restart the computer, giving you an opportunity to record the error message.
Capturing a Blue Screen that Occurs While the System is Booting
5. Tap the F8 key while the computer starts up. This displays the 'Advanced Boot Options' screen.
6. Use the down arrow key to select 'Disable automatic restart on system failure.'
7. Press 'Enter.' The computer will restart, pausing if a blue screen error is displayed and giving you sufficient time to record the error message.