1. Shut down all currently running applications and restart your computer. Press 'F8' repeatedly before Windows begins to open the Windows Advanced Options Menu.
2. Scroll down and select 'Safe Mode.' Press 'Enter' to log into Windows Safe Mode. Safe Mode is used for troubleshooting and repairing system components.

3. Click the Windows 'Start' button and select the 'Control Panel.' Double-click 'Add or Remove Programs' to open the programs window. Click 'Program and Features' (Windows Vista users) and select 'Uninstall a Program' to open the programs window.
4. Click the incompatible software (e.g., Palm Desktop and Synchronization Software) and select 'Change/Remove.' Click 'Yes' to confirm and uninstall the program from your computer.
5. Restart your computer normally to complete the process.