1. Log on to your computer and click on the 'Start' button. Choose the 'Run' option from the menu.
2. Wait for the 'Run' box to open, then type 'INETMGR' in the box and click 'OK.' Click the plus sign next to 'Local Computer.'

3. Click the plus sign next to 'Web Sites,' then the one next to 'Default Web Site.' Right-click on the folder where the installation file is located and choose 'Properties' from the menu.
4. Go to the 'HTTP Headers' tab and look for the 'Enable Content Expiration' option. Clear that check box and click 'OK.'
5. Try to install your program. The Windows Installer program should now run as expected.

1. Disable any antivirus programs running on your PC before attempting to install Windows XP. Note that antivirus software should only be disabled under very specific conditions due to the security risk that this creates. However, antivirus programs can sometimes conflict with the Windows XP setup program and create installation errors.
2. Follow the standard Windows XP installation instructions that came with your Windows XP installation disc and are available on the Microsoft website (link in the Resources section). Ensure that you follow these steps closely, as skipping or modifying an installation step may create installation problems when trying to run Windows XP for the first time.

3. Check that the Windows XP installation CD is clean and not scratched or dirty. A dirty or scratched installation CD is the main cause of most file copy errors encountered while the Windows XP Setup program is running. Clean the installation CD with a soft cloth such as the type used to clean prescription eyeglasses. Reinsert the CD into your PC CD-ROM drive and click the OK button on the Setup screen.
4. Wait 15 minutes if the Windows XP Installation Setup program stalls, freezes, stops responding or turns into a blank black screen. Occasionally, such installation problems occur when the PC processor becomes overloaded with the work of installing the new operating system. After waiting, restart the PC and retry the installation process.
5. Track when the Windows XP Setup program encounters a problem and stops responding. The setup program sometimes goes further into the installation process than the last time that it stopped responding. If this is the case, continue restarting the computer and retrying the installation until the installation finishes.
6. Check that a piece of computer hardware is not conflicting with Windows XP and causing the installation errors. Restart the computer and hold down the F6 key on your keyboard, then press F7 to disable internal hardware. Disconnect any external computer hardware including printers, USB devices and sound cards. Retry the Windows XP installation.
7. Write down any error codes that appear in the Windows XP installation window. Enter the error code into the search box in the Microsoft Help and Support database (link in the Resources section). Search the database for the specific error code and follow any troubleshooting advice that Microsoft suggests for that specific installation issue.

1. Restart the Apple computer. Hold down the “Option” key as the system boots up. The boot drive selector will appear.
2. Insert the Windows XP installation disc. Select the disc from the list of bootable options. Press “Enter” to launch the disc.

3. Press any key to boot into the Windows XP CD, as prompted on-screen. Navigate past the Welcome to Windows Setup screen (press “Enter”) and accept the license agreement (press “F8”).
4. Select the Boot Camp partition containing the Windows XP installation (C: drive). Press “R” to begin a repair installation.
5. Follow the on-screen instructions to complete the repair of Windows XP on your Boot Camp partition.

1. Click the 'Start' button on your PC's desktop, and click 'Control Panel' from the pop-up menu.
2. Select the 'Add or Remove Programs' link in the Control Panel window in Windows XP, or select the 'Uninstall a program' link underneath the 'Programs' section of the Control Panel window in Windows 7 or Vista.

3. Select 'iTunes' in the Add or Remove Programs window, and click the 'Remove' button. Repeat this step for 'Bonjour,' 'QuickTime' and 'Apple Mobile Device' in the Add or Remove Programs window. For Windows 7 or Vista, select the program you wish to remove and click the 'Uninstall' button at the top of the program window.
4. Go to the Apple website (see Resources). Select the 'iTunes' tab, and click the 'Free Download' button.
5. Enter your email address, and click the 'Download Now' button. Click the 'Run' button on the pop-up box, and click the 'Run' button in the Security Warning window.
6. Click 'Next' in the iTunes QuickTime Installer window, and follow the on-screen installation instructions to complete the reinstallation.

1. Run your computer’s ScanDisk to check your hard drive for existing errors. Do this by going to “My Computer” and right-clicking on the specific drive icon. Select the “Properties” and locate the “Tools” tab. Click on the “Check Now” option. This will help you correct the inconsistencies within your computer’s file system. Go to your desktop and launch the command window through your Start button if you can’t access your ScanDisk after doing the first suggested step. Type “cmd” in the search box, and type “chkdsk /f' in the next window before pressing 'Enter.'
2. Clean your disk to enhance the drive’s reading ability. Use your lint-free cloth whenever needed in order to avoid the build-up of residue on your CD or DVD. Apply short strokes while wiping between the edge and the center, while avoiding circular motions. Your drive reads your CDs and DVDs in circular motion and wiping them in the same manner can cause scratches that will make them unreadable.

3. Use a commercial liquid scratch remover to clean the label. Keep the disk on a hard and sturdy surface and wipe the solution firmly, using fast, straight motions for at least 30 seconds. Use soft cloth to wipe the remover on the CD, and let it dry for at least two to three hours.
4. Replace your drive’s cable by unplugging the power cord and opening the PC on your table. Locate the SATA or IDE cable, depending on the specific type of drive you use. Replace the cable with a new one before you turn on your computer to check existing errors. CRC errors may be caused by a faulty cable, since the data may not be properly transmitted.

1. Click 'Start' and 'My Computer.'
2. Right-click the disk you want to check and click 'Properties.'

3. Click the 'Tools' tab at the top of the 'Properties' window.
4. Click 'Check Now.'
5. Click the 'Automatically Fix File System Errors' and 'Scan For and Attempt Recovery of Bad Sectors' check boxes. The disk check is performed in read-only mode and doesn't fix problems unless these check boxes are checked.
6. Click 'Start.'
7. Click 'Yes' when asked if you want to check the disk at the next startup.
8. Restart your computer by clicking 'Start,' 'Turn Off Computer' and 'Restart.'

1. Verify that the Internet connection is active and working correctly. Check one of your favorite websites with your web browser to see if you are still connected. See if your browser says that it's working offline. Contact your Internet service provider to fix the connection problem if you are working offline.
2. Contact your ISP and request the correct settings for your email server. Verify the POP3 or IMAP settings in Eudora. Click on 'Tools,' select 'Options.' Check your settings for login name, mail server (incoming) and for the SMTP (outgoing) server. These must be correct. Even a simple typo will cause the error.

3. Use built-in operating system networking tools. There is a valuable network tool called 'ping.' This software tool sends a small message to another computer and sees if a response is sent back. Click 'Start,' select 'Run,' type 'cmd' and click 'OK.' Ping the IMAP server or POP3 server provided by your ISP to verify that your mail server is available. For example, you would type at the command prompt 'ping pop.yourmailserver.com.'
4. Disable your anti-virus software and test your email send/receive option. If you are able to receive messages, contact the virus scanner manufacturer and get instructions to add an exception for Eudora.
5. Check your firewall. Verify that your firewall is not blocking the 'ports' used by Eudora. Windows Firewall is often configured to block commonly used email ports to prevent malware from infecting your computer. Microsoft provides a guide for determining if your firewall is blocking the ports your Internet applications like Eudora need to operate.

Removing Windows Genuine Advantage From the Registry
1. Click on the 'Start' button and then the 'Run' icon.
2. Type 'regedit' without the quotation marks in the 'Run' text field and click 'OK.' Your register editor program will now display.

3. Navigate to the following registry file: 'My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify.' You can find that key by first clicking on 'My Computer,' then 'HKEY_LOCAL_MACHINE,' then the 'Software' folder, followed by the 'Microsoft' folder, which brings you to the 'Windows NT' folder, then the 'Current Version' folder, followed by 'WinLogon' and finally the 'Notify' folder.
4. Find the 'WgaLogon' folder inside the 'Notify' folder and right-click on it. Choose the 'Delete' option and left-click on it. You have now removed the program files from the registry.
5. Restart your computer for the changes to take effect. The program should now be removed from your registry.

1. Reboot the computer. Press 'F8' at the boot screen and wait for the advanced boot options to load.
2. Load the 'Safe mode with Networking' option.

3. Navigate to the DLL Error website and download the mcshield.dll file. Save it to your desktop and unzip the file.
4. Press the Windows key, and open the 'My Computer' or 'Computer' folder.
5. Click on the 'C' drive, then 'Windows', and last 'System32.'
6. Drag the mcshield.dll from the desktop to the System32 folder. Choose 'Yes' to replace the old, damaged file.

1. Launch IE7 by double-clicking the IE7 icon on your desktop.
2. Open the Internet Options application window. Click the 'Tools' icon in the top menu bar (it contains the word 'Tools' next to an image of a gear). Highlight and click on 'Internet Options.'

3. Open the 'Advanced' detail panel in the Internet Options application window by clicking the 'Advanced' tab in the top menu bar of Internet Options.
4. Scroll down until you locate the 'Security' settings.
5. Turn off certificate checking. Use your cursor to uncheck the box next to 'Warn about certificate address mismatch.'
6. Click 'Apply' to save your settings. Click 'OK' to exit. Restart IE7 for your changes to take effect.

1. Click the 'Start' menu, and select 'All Programs.' Click to launch 'Windows Update.'
2. Click the 'Check for updates' link in the left pane. Follow on-screen prompts to install the updates.

3. Click the 'Start' menu, and select 'Run....' For Windows 7, type 'Run' (minus quotes) in the search bar, and press 'Enter.'
4. Type 'MRT' (minus quotes), and press 'Enter.' This will launch 'Malicious Software Removal Tool.' It is a built-in utility that checks your computer for malware and infections and fixes them automatically.
5. Click 'Next' when you see the Welcome screen.
6. Choose the 'Full Scan' option. Click 'Next' to proceed.
7. Follow on-screen guided prompts to finish the scan and remove errors. Click 'Finish' when done.

1. Click on the 'Start' button located on your desktop and right click on the 'My Computer' icon. This process will locate the SystemErrorFixer application files in your hard drive.
2. Select the 'Search' option in the drop menu and type 'SystemErrorFixer' in the available search box.

3. Click on 'OK' and proceed to delete all files that appeared from your search.
4. Click on 'My Computer.'
5. Click on 'Local Disk (C:)' drive and select 'Program Files.'
6. Browse the folder and find the System Error Fixer folder. Delete the folder and all of its content.
7. Go into 'Safe Mode' by restarting your computer and pressing the 'F8' key while the computer boots up. Select the 'Safe Mode' option in the menu.
8. Open and run your computer anti-virus software. Initiate a complete scan of your computer system. If any infected files are found, select the 'Clean,' 'Heal' or 'Remove' options after the scan is complete to rectify the problem. Repeat this step if needed.

1. Click 'Start,' right-click 'Computer,' and select 'Properties.'
2. Click 'Advanced System Settings.'

3. Under 'Startup and Recovery,' click 'Settings.'
4. Under 'System Failure,' uncheck the box next to 'Automatically Restart,' and then click 'OK.' The next time the blue screen error occurs, the computer will stay on the blue screen, giving you time to record all error data. You can use the error code and other information to troubleshoot the problem on Microsoft's support website (http://support.microsoft.com/).

1. Turn on the PlayStation 3 system and scroll over to the 'PlayStation Network' section of the XrossMediaBar. Scroll up to the 'Account Management' option and press the 'X' button.
2. Scroll up to the 'Account Information' option and press the 'X' button. Scroll up to the 'Billing Information' option and press the 'X' button.

3. Type your PlayStation Network password in the space provided, highlight the 'Continue' option and press the 'X' button.
4. Scroll down to the 'Delete Billing Information' option and press the 'X' button. Confirm that you want to delete your billing information to delete the data.
5. Enter the card type, cardholder's name, card number, expiration date and security code exactly as they appear on the credit card in the spaces provided. Highlight the 'Continue' option and press the 'X' button to continue.
6. Enter the street address, city, state, postal code and country tied to the credit card you entered in Step 5 in the spaces provided. Highlight the 'Confirm' option and press the 'X' button to save the changes. With the fresh billing information entered, you will no longer encounter the 80023102 error.

1. Click the Start menu and select 'Run.' In Windows 7, you will need to manually type 'run' without the quotes and press 'Enter.'
2. Type 'regedit' (without the quotes) in the 'Run' tool and press the 'Enter' key. This will launch your Windows Registry Editor.

3. Navigate to the following registry in the left pane: 'HKEY_LOCAL_MACHINE'/'SYSTEM'/'CurrentControlSet'/'Services'/'Browser'/'Parameters.'
4. Double-click 'IsDomainMaster' in the right pane.
5. Type to set 'False' under 'Value data.'
6. Close Registry Editor. Reboot your computer to end task.

1. Open your 'Start' menu and click 'Control Panel.' If you don't see it, look under 'Settings.'
2. Open 'Network Connections' or 'Network and Internet Connections,' then 'Network Connections.'

3. Right-click your dial-up connection and click 'Properties.'
4. Select the 'Security' tab and make sure 'Typical' is selected.
5. Make sure the 'Allow unsecured password' is checked.
6. Select the 'Options' tab and uncheck 'Include Windows logon domain' if it is checked. Press 'OK' twice to save your settings.

1. Click on the Start button and click on Control Panel. Click on Performance and Maintenance and then select Administrative tools.
2. Click on the Services option. Locate the Spooler services in the Services Management Console. Right click on it and then click on Stop.

3. Double click the C:\windows\System32\Spool\Printers folder to open it. (This step assumes that you have Windows installed in the C: Drive). Delete all of the SPL and .SHD files that are in this folder.
4. Open the TMP folder, and then delete all of the old, unused files you find in it. Restart your Spooler service from your Services Management console.
5. NOTE: You may be unable to delete these files while in Normal Mode. In this case, you will first need to reboot your PC in Safe Mode. To do this, tap the F8 key at system restart, then choose the Safe Mode option from the Windows Advanced Options Menu. Press Enter.
If this still does not work, you may need to perform a System Restore.

1. Open the 'Start' menu and click on 'Run.'
2. Type in 'cmd' and press 'Enter.'

3. Type in 'chkdsk x:' and press 'Enter,' where 'x' is the drive letter of the hard drive displaying the error message.
4. Type in 'chkdsk x: /f' and press 'Enter' if errors are found on the drive. This will automatically repair those drive errors.

Run Windows XP CD
1. Place the Windows installation disc in the CD-ROM and restart your system. Press a key to boot the CD.
2. Press 'Enter' once the welcome screen appears. Review the agreement and scroll to the bottom of the agreement. Press 'F8.'

3. Press 'R' to restore the vital windows components and repair the startup error. Allow the process to finish.
Run the Windows Vista and 7 CD
4. Place the Windows installation CD in the CD-ROM and reboot your computer.
5. Press any key on the keyboard to start Windows from the CD.
6. Choose the language settings and select 'Next.'
7. Choose the system you want to repair and click 'Next.'
8. Click 'Startup Repair' on the 'System Recovery' menu. Allow the tool to repair the startup errors and reboot your system.
Open Windows Advanced Options
9. Reboot your system and press 'F8' in succession, until the 'Windows Advanced Option Menu' appears.
10. Select 'Last Known Good Configuration...' Press 'Enter.'
11. Wait for the system to boot.

1. Click the 'Start' button. Point to 'Programs' and then point to 'Administrative Tools.'
2. Double-click 'Services' in the 'Administrative Tools' window to open the 'Services' window.

3. Double-click the name of the service that you tried to start when 'Error 1058' occurred. The 'Properties' window for that service will open.
4. Go to the 'Log On' tab in the 'Properties' window. Check the status of the service. If it is disabled, select 'Enable.'
5. Go to the 'General' tab in the 'Properties' window. Check the option selected in the 'Startup Type' list. If it is disabled, select 'Automatic.' This will cause the service to start when you restart your computer.
6. Close the 'Properties' and 'Services' windows. Restart the computer.

1. Verify that your software is compatible with the operating system you use. Read the software package specifications to make sure it is compatible. If it is then make sure you have the latest software version. Visit the software manufacturer's website and download any patches for the software. This may solve the issue for you.
2. Restart your computer, as this can reset the computer to the correct default configuration and eliminate the fatal error.

3. Update the drivers on your computer. Go to the computer manufacturer website and click on 'Help and Support' or other similar command. Input the computer model number and select the drivers you need. Download the updated drivers available for your machine. Locate the downloaded icons and click twice to install them. Restart your machine. This will sometimes solve fatal exception errors, especially those that pop up when you try to use external devices like printers.
4. Close any other software program that was open at the moment when the error appeared, then try to recreate the situation to see if the program crashes again. If it does, try uninstalling and reinstalling the program that causes the error. Go to 'Start,' 'Control Panel' and select 'Programs.' Locate the program and click 'Uninstall.' Wait for the program to finish uninstalling, and restart your computer. Reinstall the program using your original software CD or download the program from the software manufacturer website.
5. Run the Windows defragmenter utility by going to 'Start,' 'Programs' and select 'Accessories.' Choose 'System Tools' and select 'Defragment.' Wait for the scan disk window to appear and select 'Defragment.' Wait for the defragmentation to finish. This process may take a couple of hours to complete.
6. Remove any newly installed hardware as it may be causing the errors. This especially holds true if you are getting blue screens. Check your RAM memory by taking it in to a computer specialty shop.
7. Verify that your computer is not over-heating and that it has more than 200 megabytes of free space on the drive where your operating system is installed (usually C:). Check the computer temperature in the BIOS screen. Re-start the computer and press the 'Function' key specified to enter BIOS. This prompt will appear on the computer Start screen before the computer enters Windows. Consult your computer manual for further information on your particular BIOS screen.

1. Press the 'Windows' and 'R' keys simultaneously. This displays a 'Run' box at the bottom of your screen.
2. Type 'Inetcpl.cpl' in the 'Run' box and press the 'Enter' key. This opens an 'Internet Explorer Properties' window.

3. Click the 'Advanced' tab.
4. Click the 'Restore Advanced Settings' button. This simply resets all of the options in the 'Settings' section to their default values.
5. Scroll down to 'Browsing' in the 'Settings' section.
6. Remove the check mark in the box next to 'Display a notification about every script error.'
7. Click the 'Apply' button to save your changes.

1. Open 'My Computer' in Windows XP.
2. Find the icon for the hard drive you want to run ScanDisk on. You can run ScanDisk on the system's primary hard drive and also on any secondary hard drives or external hard drives. Right-click on the icon for the hard drive and select 'Properties.'

3. Choose the 'Tools' tab from the hard drive properties window. The ScanDisk utility can be activated from the Error-checking box at the top of the Tools tab. To begin, click the 'Check Now' button.
4. Note the two check boxes displayed. You will want to choose the 'Automatically Fix File System Errors' box. This will perform a basic fast scan of the drive, which will take only a few minutes.
5. Put a check in the 'Scan for and Attempt Recovery of Bad Sectors' box for a more thorough scan. With this checked, Windows XP will take 10 hours or longer to run ScanDisk depending on the size of your hard drive. Run this if you have noticed a problem with the hard drive's performance. For regular checks, run the basic check most of the time and the longer check only occasionally.
6. Hit the 'Start' button to start ScanDisk.
7. Wait for Windows XP to finish running ScanDisk and view the report. ScanDisk will tell you what errors it found and fixed. Click the 'Close' button when are finished viewing the report.

1. Ping the site or sites that are not loading. Simply go to Start/Run and type 'cmd' to open a command prompt. This is a little black box with white letters. Type 'ping' followed by the website address. Just type the domain, such as 'ehow.com.' 'Http://' and 'www.' are not necessary. If you are able to ping the site, but unable to load it, the DNS server is likely the problem. If you are unable to ping the site, you may have latency issues that you should take up with your internet service provider.
2. Flush the DNS cache. Open another command prompt. Type 'ipconfig/flushdns' right where the cursor is and hit enter. Try visiting the site that is giving you problems and see if this corrected the problem.

3. Edit the host file. The host file in Windows is a repository of website IP addresses. Your browser will check there first when trying to connect to a site rather than sending out a message to the DNS server. Open the host file with wordpad at C:\windows\system32\drivers\etc\hosts. Enter the problem website url and corresponding IP address, then try the site again.
4. Check to see that your DNS settings are correct. Contact your administrator if you are on a workplace network or your ISP if you are having trouble at home. They will help you check your setup to insure the DNS server information is correct.
5. Try changing the DNS server to something like Open DNS. Go to your router setup page. Accessing the setup varies depending upon your router or modem manufacturer. Check the packaging or instructions for details. For example, access most Netgear routers by typing 'routerlogin.com' in the address bar of your browser while a simple 'home' gets you to the setup for 2Wire modems and routers. (See Reference 3 below.)
6. Find your DNS setting and change it from 'get DNS settings automatically from ISP' to manual. Enter the server information for your chosen DNS, and try accessing the trouble sites again. This could not only fix your problem, but make your surfing faster going forward.

CCleaner
1. Download Piriform's CCleaner to your hard drive. Double-click the executable to launch the installer. Follow the onscreen prompts to install CCleaner.
2. Launch the software from the 'All Programs' tab on the 'Start' menu. Select the 'Registry' tab. Click 'Scan for issues.' CCleaner will search your registry for any errors.

3. Select 'Fix Selected Issues' when the status bar reaches 100 percent. Click 'Yes' to create a registry backup. Save the registry backup to the 'My Documents' folder on your computer, or, ideally, to a USB flash drive.
4. Click 'Fix All Selected Issues.' Click 'OK.' Click 'Close.' Exit out of Piriform CCleaner.
Eusing Free Registry
5. Download and install Eusing Free Registry Cleaner. Click 'Skip' at the start-up window, or enter your registry key, if applicable.
6. Click 'File' from the menu. Click 'Backup.' Choose a location to save the registry file to and click 'Save.'
7. Select 'Scan registry issue' from the sidebar. Click 'Repair registry issue.' Click 'Close' when the prompt appears. Exit out of Eusing Free Registry Cleaner when you have finished repairing all issues.
TweakNow RegCleaner
8. Download and install TweakNow RegCleaner. Click 'Start,' 'All Programs,' then 'TweakNow RegCleaner' to launch the application.
9. Uncheck 'Clean traces of your computer.' Select 'Analyze' from the 'Window Cleaner' tab.
10. Click 'Fix and Clean' to repair any errors RegCleaner has detected.