Clean Installation Disc
1. Check the installation disc for any fingerprints, scratches or smudges. If the data is unable to be read from the disc, the 1628 error message may be generated.
2. Use a microfiber cloth lightly dampened with water to gently clean the disc. Wipe from the inside of the disc directly outwards, never in a circular pattern.

3. Attempt to reinstall the program after cleaning the disc. If the disc is clean and the error persists, there may be a problem with InstallShield.
Repair InstallShield
4. Disable running process of InstallShield. They may have crashed and need to be restarted. Access the task manager by pressing 'Ctrl Alt Del'and selecting task manager. Under the processes tab disable 'idriver.exe' and 'msiexec.exe.'
5. Navigate to 'C:\Program Files\Common Files.' Right click on the 'InstallShield' folder and select 'Rename.' Change the folder name to 'InstallShield1' and press enter to confirm it. Run the install again; Windows will attempt to reinstall the needed InstallShield files.
6. Download Windows Installer from Microsoft, if the install produced the 1628 error after renaming the InstallShield folder. The downloaded file will check that your version is up-to-date. Older versions may have latent bugs or errors and be incompatible with what you are trying to install.
7. Create a new user account with administrator rights. Log out of the current user account and into the new account. This will help eliminate any user rights conflicts that may be causing the 1628 error message.
8. Attempt to install the program again. If the 1628 error appears again, than there may be something wrong with the install medium such as a scratched and damaged disc or faulty reader. Alternatively, a corrupted file in the operating system or virus can also cause the 1628 error message.