1. Click 'Start,' and enter 'cmd' into the search box at the bottom of the menu. When the 'cmd.exe' file appears in the search list, right-click the file and choose 'Run as administrator' from the menu. Then click 'Continue' in the window that comes up to get to a Windows command prompt.
2. Enter 'netsh winsock reset' at the prompt, and press 'Enter.' A confirmation message appears in the window, followed by a new command prompt.

3. Enter 'exit' by the prompt. Press 'Enter' to exit the window. The Winsock2 file resets itself.