1. Click the 'Start' button and select the 'Computer' icon.
2. Click the 'Organize' pull-down menu in the top-left corner of the window and select 'Folder and Search Options.'

3. Click the 'View' tab. Select the 'Show hidden files, folders and drives' radio button and remove the check from the 'Hide protected operating system files' box. Windows hides certain files and folders by default because it can damage the computer to modify them incorrectly. You may wish to return to this screen later and reset these options to their original settings.
4. Click 'OK.'
5. Double-click the 'C:' icon.
6. Open the 'Users' folder.
7. Open the folder for your Windows username.
8. Open the 'AppData' folder.
9. Open the 'Local' folder.
10. Open the 'IM' folder. The 'Runtime' folder is located here.