1. Log on to the online 'Windows XP Solution Center' at Microsoft.com.
2. Click on 'Windows XP Fix it Solutions.' This will take you to a new page on the Solution Center website.

3. Scroll the webpage until you notice the appropriate 'error message' or a description of the error you're trying to fix. When you've located the specific error, click on it. This will take you to a new page.
4. Scroll through the 'Problem Description' until you reach the 'Fix it for me' heading. Click on the button labeled 'Fix this problem,' indicated visually by an icon of a mechanic holding a wrench.
5. Click 'Run' when the 'File Download' box pops up. After the 'Fix it for me' program finishes automatically repairing the problem, you will typically be prompted to restart your computer. After your computer boots back up, the error should be fixed.
6. Go to Microsoft's 'Computer Manufacturers' Contact Information' page if the problem persists, and contact your computer's manufacturing company using the toll-free telephone numbers provided. According to Microsoft.com, 'if your Microsoft product was installed on your computer when you purchased it,' as is the case with almost all PCs using Windows XP, 'the computer manufacturer is your primary source of technical support.'