Remove Spyware
1. Download and update an anti-spyware program such as AdAware, Spybot, or Windows Defender. Update your spyware definitions if you already have an anti-spyware program.
2. Run your anti-spyware program. Remove any adware or spyware found on your computer. If your anti-spyware program reports any errors or is unable to remove any malicious programs, you will need to manually remove the programs.

3. Restart your computer.
4. Click on 'Start,' then 'Control Panel.' Select 'Classic View' in the left column.
5. Open 'Add/Remove Programs.'
6. Scan the program listings for any programs added since you began experiencing problems. If you detect a program that fit this category, double-click the program to begin the uninstallation program.
7. Follow the on-screen prompts to complete uninstallation. Repeat this process for each program you wish to uninstall. Restart the computer.
8. Download Internet Explorer and reinstall it. If your version of Internet Explorer does not work, download with another browser, if possible, or with another computer.
9. Reinstall Internet Explorer, and restart your computer.