1. Hey All,When installing a brand new program to your computer the program itself is not installed by the vendor generally. A third party utility issued. This third party utility is called installshield, and although it works it is not always perfect. It can cause error such as error 1001, error 6001 error 1320, the list goes on and on. Here is a quick way to fix all that.
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Generally this means your temp file is full or the install shield folder is having trouble with the new installation.1: If you get an error, when installing cancel the install.
2: The first thing to check now, is the add/remove programs section of your control panel. See picture

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3: Double click on add/remove programs so you can see the list of programs in this window. See picture.
4. 4: Once you are in this window make sure that the program you are trying to install, is not in here or that there are no remnants of the program you are trying to install. Once you have verified this close the window, and back to your basic desktop.
5. 5: Now back at your desktop, find my computer and double click it.6: This will bring you to a list of drives, double click the option for the C: Drive.
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7: Once on the c:\ Drive double click the option for program files. See picture
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8: you are no win program files find the folder that says 'installshield Installation Information'
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9: Right click the folder and select to rename the folder, rename it to
'installshield Installation Information.old'
9. 10: Once the file has been renamed, follow the same process above.Go to my computer, and double click, and now double click on the c drive find the folder that says WINDOWS, double click the windows folder, and go to the temp folder in the C:\Windows double click the temp folder and clear all the files in that folder.
10. 11: in the temp folder press (control) and 'a' at the same time this will highlight all of the files, and now press Delete on the keyboard.12: say yes, when it asks you if you are sure.13: Reboot machine, reinstall program.

1. Click 'Start' and select 'Run.'
2. Type 'msconfig' and press 'OK.'

3. Click on 'Startup.'
4. Uncheck the box next to the 'Alaunchsvc.exe' entry, preventing the error from occurring.
5. Reboot your computer.

1. Insert the Windows Recovery CD into the computer's DVD/CD drive, and start the computer.
2. Select a key when prompted by the computer to 'Press any key to boot from CD.'

3. Select the 'R' key when prompted to repair or reinstall the operating system. Then press 'Enter.'
4. Input the administrator password for your computer when prompted, then enter 'cd c:\windows\system32\config' at the DOS prompt. Enter 'copy\windows\repair\system' at the next prompt to permit the Recovery CD to copy files to your computer.
5. Remove the Recovery CD from the drive. Restart the computer to complete the operating system repair.

Adjust Security Setting
1. Click on 'Tools' in the menu bar that runs across the top of the program. Select 'Internet Options' from the bottom of the drop-down menu that appears.
2. Choose the 'Security' tab in the options at the top of the box.

3. Click the green check mark for 'Trusted Sites,' then click 'Custom Level.'
4. Locate the option for 'Navigate windows and frames across different domains,' more than halfway down the list.
5. Click the circle to 'Enable' this option and click 'OK.' If you get a message that reads, 'Warning! Are you sure you want to change the setting for this zone?' click 'Yes,' then click 'OK' on the 'Internet Options' box.
Enable Compatibility View
6. Go to the website that isn't working.
7. Click 'Tools' in the menu bar, and select 'Compatibility View' from the drop-down menu.
8. Refresh the page if it did not refresh automatically and it should display normally.

1. Write down both the hexadecimal code for the Stop error (the long number looking something like '0x0000007E') and the text description of the error, if one exists. Also note any additional information the error screen contains about drivers, memory locations or files.
2. Go to Microsoft's Support website (see Resources), enter the hexadecimal code into the search bar at the top and press 'Enter.'

3. Click the 'Troubleshooting a Stop error' result and follow Microsoft's instructions. If no useful results appear, try another search for the error's text description. If you still get nothing, go to the Kadaitcha webpage (see Resources), which contains a comprehensive list of Stop errors and links to instructions on resolving them.

How to fix Microsoft Windows code 19 error
1. Go to My Computer on your Desktop or in your Start Up menu, and select Properties. In Properties, select the Hardware tab and then go to Device Manager.
2. Select the device that has been sending out the Code 19 error. Right click the device and hit Properties. In Properties, go to the General tab, and then Troubleshoot. Select the Troubleshooting Wizard and run it. Select the resolution steps it suggests. If this fixes your problems, you're done. If not, continue reading.

3. Resort to uninstalling and reinstalling the drivers of the problem device. First, uninstall the old drivers by going into the device's Property box and hit the Drivers tab. Click Uninstall, and follow the directions until it has finished. Restart your computer when the task is complete.
4. Go to Device Manager after the computer has started and hit the Action button. Click Scan to look for any hardware changes, and follow the instructions.
5. Reload the device's drivers. If you don't have the driver disks on hand, go to the product's website and download the proper drivers to your computer. Followe the directions it prompts you to do for proper installation. Restart your computer, and enjoy being Code 19 error free.

How to Resolve NSIS Error
1. Check the software CD, DVD, or other media for any physical damage such as scratches, dirt or cracks. If the disk is dirty or contains scratches, clean it with professional disk cleaner. If it is cracked or damaged, purchase of a new CD, DVD or other media is required.
2. Confirm your CD drive is working properly by inserting another CD and running the program. If it is working properly, try once more to install the desired software.

3. Insert software CD/DVD and open the folder until you see the file with the '.exe' extension.
4. Click on the 'Start' icon in the lower left of the screen and select 'Run.'
5. Type in 'CMD' to open a 'Command Prompt' window. A blank window will appear with 'C:' in the left corner.
6. Click and drag the file with the '.exe' extension to the blank 'CMD' window.
7. Drop or release the left mouse button once the '.exe' file is inside of the blank 'CMD' window. The path of the '.exe' file will display after the 'C:\' prompt.
8. Hit the space bar once, type /NCRC, and press the enter key. The software will begin to install, bypassing the NSIS error.

1. Put your Windows CD/DVD into your DVD drive.
2. Click your 'Start' menu, click 'All Programs,' click 'Accessories' and click 'Run.'

3. Type 'expand D:\i386\logonui.ex_ %windir%\system32\logonui.exe' without the quote marks. Replace 'D' with your CD/DVD drive. This replaces the corrupt LogonUI application with a fresh one from your operating system's installation resource.
4. Restart your computer and remove the disc from your drive.

Troubleshooting in Safe Mode
1. Load your computer into safe mode. Restart your computer. As it is loading, press F8 repeatedly, though try not to press more than once a second or else a keyboard error message will display. If you perform this correctly, an Advanced Options menu will display. From here, select Safe Mode as the startup option, then press Enter. If you don’t get the Advanced Options menu, restart your computer and try again.
2. Open Device Manager. To do this, click Start, then Control Panel if you’re using Windows Vista or 7. For Windows XP and earlier, click the Start button, then click Settings. After the Settings window comes up, click Control Panel. From here, select Hardware, or Hardware and Sound in Vista and 7. There will be a tab that reads Device Manager that you will select.

3. Expand the listed devices in the Device Manager tab to see if they are working properly or not. Devices that aren’t working properly will display a caution symbol beside them, which is a yellow triangle with an exclamation point in the center. If you see devices with this symbol, you will likely need to uninstall, then reinstall that device’s drivers. You’ll find drivers for your software either on the website of your computer manufacturer or on the website of the device manufacturer.
4. Disable devices to see if they are the cause of computer errors you experience while in normal mode. This is helpful if your computer stops working properly after installing a new program or piece of hardware. To do this, right-click the device you want to disable and select Disable, then reboot your computer in normal mode. If the error doesn’t occur upon reboot, that device is the cause of your computer troubles and needs to be repaired.
5. Perform a system restore. System restore rolls your computer back to a state it was in before whatever technical problems you are experiencing existed, in most cases. Within safe mode, click Start and perform a search for System Restore. Once the window opens, pick a restore point and click OK to revert your computer and hopefully solve your troubleshooting issues.

1. Click the 'Start' button in Windows if you are using Windows XP or Vista; if you are using an older version of Windows, please skip to Step six. On the Start menu, move your mouse cursor over the 'All Programs' folder, then the 'Accessories' folder and then the 'System Tools' folder. Click the 'System Restore' icon in this folder.
2. Click 'Restore my computer to an earlier time,' and then click the 'Next' button.

3. Select a restore point on the calendar. Every bold date on the calendar represents a restore point, and restoring your computer to that point will revert all system files and registry settings to their state on that date. If you know specifically or approximately when the problems with oleaut32.dll started, click a bold date from any time before that point. If you're less sure, click a very early date in the calendar, preferably the earliest bold date that appears. After you've selected a date, click the 'Next' button.
4. Review your restore point selection on the confirmation screen, and then click the 'Finish' button. Wait for several minutes while Windows restores your system and reboots.
5. Use your computer for a while to see if this change restored your system functionality or made the oleaut32.dll error messages stop appearing. If you previously experienced problems only when using certain applications or performing certain functions, make sure you repeat those actions to see if the problem has been fixed. If it has, you may stop here. Otherwise, proceed to the next step.
6. Launch your Web browser. There are several sites that serve as free databases of common .dll files, so if you want to find your own, conduct a search for 'download .dll files' using the search engine of your choice. If you want to save time, simply follow the link in the Resources section below, which leads to a reliable download location for oleaut32.dll.
7. Click the link to download the file. If given a choice between opening the file and saving it to your computer, save it to your computer.Download the link and follow the on-screen prompts to save the file to your hard drive. When it finishes downloading, double-click the file to open it in your computer's default unzipping utility. Click the 'Extract' or 'Unzip' button and extract the file to your computer's desktop.
8. Double-click the file to open it. If you downloaded the file linked to in the Resources section or downloading an equivalent .dll file from another site, it may be a .zip file. In this case, the file will open in your computer's default decompression program. Click the 'Extract' button or the 'Unzip' button on the interface, then select the desktop as your extraction point when prompted. This will put oleaut32.dll on your desktop. If you downloaded the file as a .dll file and not a .zip file, you don't need to do anything special for this step.
9. Right-click the 'Start' button in Windows and select 'Explore' to open Windows Explorer. In the left panel of Windows Explorer, navigate to the system folder for your version of Windows. If you're using Windows XP or Vista on a 32-bit computer, you can find this folder at 'C:\Windows\System32.' If you've upgraded to a 64-bit system and are using one of those operating systems, the system folder is 'C:\Windows\SysWOW64.' You should browse to 'C:\WINNT\System32' if you're using Windows 2000 or NT, and if you're using Windows ME, 95 or 98, navigate to 'C:\Windows\System.' When you find the system folder, left-click it once to highlight it.
10. Find the oleaut32.dll file you extracted to the desktop earlier. Left-click and hold the file, then drag it into the system folder. If you already had a version of oleaut32.dll that just became corrupted, you may see a message asking you if you would like to replace the existing file with the new one. Click 'Yes' if you see a message like this.
11. Restart your computer. Once Windows boots up again, it will recognize the new .dll and restore object embedding and linking functionality.

1. Download and install a free registry cleaner such as RegCleaner, CCleaner or Registry Mechanic (see “Resources”). These programs will scan your registry for outdated or useless entries, removing them in the process.
2. Open the registry cleaning program and select the 'Clean Registry' button to begin the cleaning process. Depending on the speed of your computer and the size of your registry, this can take anywhere from 30 seconds to several minutes.

3. Click on the 'Fix Problems' button to delete redundant or outdated registry entries found by the cleaning program. This will speed up your computer and fix stack overflow errors.

1. Click 'Start' on your Windows desktop. Navigate through 'All Programs' and 'Gateway.' Click on 'Gateway Recovery Management.'
2. Click 'Restore' when the Gateway Recovery Management window pops up, which will take the system back to the default factory specifications. A box will pop up asking for confirmation, click 'Yes' and then 'Start.' You may have to enter a password as well, but only if your particular Gateway had a password set.

3. Wait for the computer to restart. A 'Restore from factory default' box will appear, requiring you to click 'Next' twice in a row. Click 'OK' in the box that appears next, and wait for the hard drive partition to be created. The factory default installation will then be moved over to the hard drive.
4. Click 'OK' in the box that appears and wait for a second Gateway restart. Several minutes will pass as Windows 'starts for the first time.' When restarting finally finishes, a 'Set Up Windows' dialog box will appear. Click 'Next,' followed by checking the license agreement box, and then 'Next' again.
5. Enter a user name and picture, if desired, and a computer name. Also, customize the background wallpaper for your desktop, optionally. Click 'Next.'
6. Click 'Use Recommended Settings' on the Protect Windows-based dialog box that pops up.
7. Set your correct date and time settings in the next box. Select your location in the following screen. Click 'Next,' followed by 'Start' to finish.
8. Wait while Windows checks for your individual Gateway computer specifications and adjusts accordingly. This will likely take several minutes, so leaving your computer for a short time is fine. Windows will then prepare your hardware and finish your Gateway restoration process, including the installation of Gateway Recovery Management. Once completed, your Gateway is good to go and ready at factory settings.

Repair Corrupted Windows Photo Gallery
1. Click on 'Start' and select 'Run,' if using Windows XP. Enter 'cmd' in the Start Search field and hit 'Enter,' if using Windows Vista or 7.
2. Double-click on the 'CMD' icon to open the Command Prompt program.

3. Type in your Windows password if you are prompted for an administrator password or confirmation. Click on 'Continue.'
4. Type 'sfc /scannow' without quotes into Command Prompt.
5. Hit 'Enter' to start a Windows file scan and repair.
6. Restart the computer if prompted.
7. Open Windows Photo Gallery. Click on 'Start' and select 'All Programs.' Click on the 'Windows Photo Gallery' icon.
Fix Windows Photo Gallery Display
8. Click on the 'Start' icon and select 'Control Panel.'
9. Select 'Classic View' if you are using Windows Vista or 7.
10. Double-click on the 'Folder Options' icon and select 'View tab.'
11. Place a check mark next to 'Show hidden files and folders' located underneath Advanced Settings menu options.
12. Click on 'OK' to apply your changes.
Reseting Windows Photo Gallery
13. Right-click on your desktop and select 'New.'
14. Choose 'Create a new folder' or 'Folder' and enter 'Backup' as the name of it.
15. Click on 'Start' and select 'Computer.' Navigate to 'C:/AppData\Local\Microsoft\Windows Photo Gallery.' You may need to double-click on the administrator username to see AppData.
16. Select all files in Windows Gallery by hitting 'CTRL A' keys on your keyboard. Right-click on selected files and select 'Copy.'
17. Open up the 'Backup' folder and right-click on its empty space. Select 'Paste.' Delete all files and folders in the original Windows Photo Gallery folder.

1. Update your anti-virus software and run a virus check on your system. Some runtime errors can be caused by computer viruses.
2. Disable third-party, pop-up blockers on Internet Explorer. Internet Explorer running under XP can prevent frames and table some websites from opening, causing runtime errors.

3. Close all applications except for the ones you are currently using. Sometimes, incompatibility issues will cause runtime errors. You can cut down on your odds of getting a runtime error if you only keep open those programs that you are actually using.
4. Check the program manufacturer's site for updates or fixes. Manufacturers often issue fixes for runtime errors.

1. Run an error scan to fix errors on the hard drive. Click 'Start,' click 'Computer,' right-click the drive, select 'Properties' and select the 'Tools' tab. The 'Scan Now' or 'Check Now' button will begin the scan. If you get the 'Drive is in use...' message, click 'Yes' and restart. The scan will begin just before Windows starts.Occasionally, ScanDisk will not run when you tell it to. If this happens, use your antivirus software to scan the entire PC for viruses. If that doesn't work, start a command window by clicking 'Start,' typing 'CMD' in the search box and pressing 'Enter.' Type 'sfc /scannow' and press 'Enter.' This will run the System File Checker to replace system files with their original versions.
2. Clean the CD or DVD thoroughly with rubbing alcohol or glass cleaner. An 80 percent solution is recommended because anything lower contains too much water and will smear the surface. Use a cloth that contains no lint, whenever possible. Dab the alcohol on the edge of the cloth and wipe the disc firmly. Keep the motion linear--wiping in a circular fashion could produce scratches and permanently damage the CD/DVD. Wait for the alcohol to evaporate before reinserting the disc.

3. Use a scratch repair or scratch removal system to eliminate blemishes on the disc. An electrical disc fixer may produce better results, but is not recommended for a computer disc. They create circular patterns that make the disc unreadable by most PC drives. Try a liquid one if possible; they won't leave patterns and are cheaper (see Resources). The liquid removers require you to firmly scrub the disc for a specified length of time. When the solution dries, use a tissue to gently buff off the residue.

Delete the Upper and Lower Filters
1. Go into the registry of your computer. The registry is accessed through the 'Start' menu. Type 'regedit' into the search box and hit 'Enter.'
2. Find the registry entry that reads 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}.' Click on this entry to highlight it.

3. Choose 'UpperFilters' from the options in the right-hand pane. If an entry appears under 'UpperFilters,' go to the 'Edit' menu and choose 'Delete.' When the warning message comes up, confirm that you want to delete. Do not delete anything if no entry comes up under 'UpperFilters.'
4. Select 'LowerFilters' from the options in the right pane. If an entry appears, delete it. When the warning message appears, click 'Yes' to confirm. If there is no entry under 'LowerFilters,' do not delete anything.
5. Restart the computer. Once you have deleted the upper and lower filters, you will need to restart the system for the changes to take effect.
Uninstall and Reinstall the Device
6. Open the Windows 'Device Manager' on your computer. To access this feature, open the 'Start' menu and go to the 'Control Panel.' 'Device Manager' will appear under the 'Hardware' section of the 'Control Panel.'
7. Locate the device that is not working in the list of devices. All of the devices currently hooked up to your computer should be listed under their respective categories. For instance, if a DVD drive on your computer is not working, click the plus sign next to 'DVD/CD-ROM drives' to show all of the available drives on your system. Right-click on the drive that won't open and choose 'Uninstall' from the list that comes up.
8. Confirm that you would like to uninstall the device. A warning message will automatically pop-up when you choose to uninstall. When you confirm that you would like to uninstall, the device will be removed from the system.
9. Restart the computer. As long as the device is still connected to your computer as it restarts, the computer should recognize it and it will be reinstalled automatically with all of the necessary drivers and components.

1. Open the Start menu and type 'Mapi32.dll' into the search field.
2. Right-click the 'Mapi32.dll' file name and click 'Rename.'

3. Type in 'Mapi32.old' as the file name and press 'Enter.'
4. Click the 'Start' menu button and type 'fixmapi.exe' into the search field, then press 'Enter' to run the file. There may be no visible process occurring, but the 'fixmapi.exe' program will create a new 'Mapi32.dll' file. If a program window appears, follow the instructions to fix or recreate the MAPI core file.
5. Restart your computer and allow the operating system to load.
6. Launch your email client and click the 'Send Mail' or 'Send/Receive Mail' button. Successful sending of any mail in the program's outbox indicates that the MAPI core file has been fixed and the MAPI error has been resolved.

1. Click your 'Start' button in the lower left corner of your desktop.
2. Type 'gpedit.msc' (without the quotes) in the search field directly above the 'Start' button and hit the 'Enter' key on your keyboard.

3. Open the following folders in order in the left column: 'Computer Configuration,' 'Administrative Templates,' 'Systems,' 'Internet Communication Management' and then 'Internet Communication Settings.'
4. Click 'Turn Off Windows Error Reporting and Enable it' file.
5. Close the window.

1. Reboot the computer and see if the problem lies somewhere else. If you do not hear any beeping while the computer boots up and if the system responds normally, the computer should be performing fine. Note that rebooting the computer fixes minor errors. If you hear one long beep tone, there may be a problem associated with the memory.
2. Turn off the computer. Unplug the power cable from the power source to make sure that it is safe to open the computer casing. Unplug all cables attached to the computer as well. Open the computer casing using a screwdriver, or simply press a button or pull a latch to open it. Note that computer casings have various designs that require different steps to open.

3. Locate the memory chips/modules in your computer. They are installed in 'memory banks' parallel to one another. The memory modules are rectangular in shape. Read the labels on the motherboard if you are not sure. The label should read 'DIMM' or 'SIMM.'
4. Unlock the memory modules from their respective memory slots. Remove the chips and inspect their physical condition. Make sure that there are no broken or cracked pins that may be hindering the memory chips from functioning properly. If there are cracked/broken pins, consider purchasing a new memory module that is compatible with your motherboard.
5. Wipe the memory modules clean. Dust can cover the module pins and prevent them from functioning. Use a wet cotton to wipe the pins. Make sure that the memory module has dried completely before putting it back into the memory bank.
6. Close the computer casing when the memory modules have been installed properly back into their respective slots.

Windows XP
1. Insert the Windows installation CD into your computer's CD-ROM drive.
2. Reboot your computer. When 'Press any key to boot from CD' appears, press any key to start Windows from the CD.

3. Hit 'Enter' on your keyboard when the 'To setup Windows XP now' message appears. Press 'Enter' again when the 'Welcome to Setup' screen appears.
4. Select the drive containing Windows and hit 'R' to launch the repair.
Windows Vista
5. Insert the Vista installation DVD and look for the 'Press any key to boot from CD or DVD' message. Press any key to boot.
6. Choose the 'Language to install,' 'Time and currency format' and 'Keyboard or input method' options desired.
7. Click the 'Repair your computer' option. When prompted, select the Windows Vista installation on which you are performing a Startup Repair. Click 'Next.'
8. Click 'Finish' when the 'Restart your computer to complete the repairs' window appears. This will reboot your computer. Select the 'Upgrade' option, then follow the on-screen instructions. Once Vista has reached its final welcome screen, remove the CD.
Windows 7
9. Insert the Windows 7 installation DVD into the computer and press a key to boot the computer when the 'Press any key to boot from CD or DVD' message appears.
10. Choose the 'Language to install,' 'Time and currency format' and 'Keyboard or input method' options desired.
11. Click the 'Repair your computer' option.
12. Select the Windows 7 installation on which you wish to perform the Startup Repair. Click the 'Startup Repair' link.
13. Click 'Finish' when the 'Restart your computer to complete the repairs' window appears. This will reboot your computer.